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SAYNOTO0870.COM › Main Forum › Geographical Requests › Samsung Electronics Customer Care

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Samsung Electronics Customer Care (Read 12,427 times)

Mike Peters Guest	Samsung Electronics Customer Care Aug 13^th, 2004 at 9:55pm Has anyone got an alternative to the 0870 number. Cheers
Back to top	« Last Edit: Nov 25^th, 2005 at 7:25pm by Dave » IP Logged

pauld Junior Member Offline Posts: 74 Newport, South Wales Gender:	Re: SAMSUNG CUSTOMER CARE Reply #1 - Aug 13^th, 2004 at 10:38pm I hope this helps - it may not be the right dept you are after, but this is their HQ. Samsung Electronics Electrical Appliance Mfrs Samsung House, 1000, Hillswood Drive, Chertsey, Surrey, KT16 0PS Tel: 0800 0350215
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: SAMSUNG CUSTOMER CARE Reply #2 - Aug 13^th, 2004 at 10:49pm Well if you show me yours I'll think about showing you mine !! How are we meant to help you when we're not given even the most basic assistance ? A NUMBER !!! Samsung what ?? Computers, Phones, Consumer Electronics, Opto-Electronics I'm not psychic yet (getting there tho') Nuff sed !?
Back to top	It stops hurting when I stop banging it against the wall !! IP Logged

Mike Peters Guest	Re: SAMSUNG CUSTOMER CARE Reply #3 - Aug 14^th, 2004 at 11:17am The 0870 number covers ALL departments. You know Press '1' this, Press '2' for that. Etc. It is mobile I need. I'll be more specific in future. Thanks Mike
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: SAMSUNG CUSTOMER CARE Reply #4 - Aug 15^th, 2004 at 11:13pm . . . . . . . . . . and the NUMBER was !!! ??? Have you ever tried banging your head against a brick wall ?? It STOPS hurting when you stop doing it !!
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mikeypr1212 Newbie Offline Posts: 1	Samsung Electronics Customer Care Reply #5 - Sep 7^th, 2004 at 11:12am 0870 242 0303 Please. Thanks Mike
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Dave

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Re: Samsung Geo.
Reply #6 - Sep 7^th, 2004 at 12:05pm

Very little information has been provided to go on, but I presume you mean Samsung Electronics. Grin

Please help us to help you by having a look at Guide to finding geographical numbers.

From the information you gave, this page gives contact information.

The address is:
Samsung Electronics (UK) Ltd
Samsung House
1000 Hillswood Drive
Chertsey
Surrey
KT16 0PS

The switchboard number is

01932 455000

. Try that, they may put you through.

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DaveM

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Du vin, du pain, du
Ibuprofen ¡

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Re: Samsung Electronics Customer Care
Reply #7 - Sep 7^th, 2004 at 3:27pm

Funny that you should say that Dave.
If you read the original request from this guy on 13th August, where he gave a lot less (how much less could he give - try NO information !!) you'll see that he never got back to us Roll Eyes

Till NOW !!

Dave

: Sorry to say that you can't get to

Customer Services

thru the main swithchboard. I tried that last time and they just fob you off with the 0870 number. Undecided

Mike

: If you want to try getting further, starting from the

01932 455000

Dave supplied, try calling all the numbers from 5000 thru to 5554 (5555 is the IT Helpdesk !) Lips Sealed

It stops hurting when I stop banging it against the wall !!

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robinp Junior Member Offline Posts: 73 Hampshire Gender:	Re: Samsung Electronics Customer Care Reply #8 - Sep 8^th, 2004 at 9:36am Are you sure that's what you meant Mike, that appears to be 554 phone nos. you want him to call, or am I missing something.
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DaveM

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Du vin, du pain, du
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Re: Samsung Electronics Customer Care
Reply #9 - Sep 8^th, 2004 at 7:46pm

Dave
M here Robin

Actually it's 553 as we've already established that 5000 (the switchboard) doesn't get you there. 5001, 5010, 5100, 5111, 5200, 5222, 5300, 5333, 5400, 5440, 5444 are also no good so there's a few free ones to start him off.

This is called

Number Mapping

and while not easy (it can take a while) can get you there in the end. The Lord helps those that help themselves.

Who else is gonna do it for him - YOU !??

It stops hurting when I stop banging it against the wall !!

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tatsfield

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Posts: 2

Samsung Customer Services
Reply #10 - Jul 17^th, 2006 at 8:58am

The geographical given as Samsung Customer Services, 01952 297664, answers as some handicapped persons directory enquiry service requiring a PIN number. I don't think even Samsung would carry out that sort of deception! Customer services can still be reached through the main Samsung geographical, 01932 455000 so the database entry needs changing.

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Dave

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Re: Samsung Electronics Customer Care
Reply #11 - May 19^th, 2008 at 11:03am

The numbers 0870 7267684 and 0845 7267684 (0870 SAMSUNG and 0845 SAMSUNG) are the same as 01932 454358 and are for all products.

00800 12263727 was for camera support only, but now redirects calls to the above 0845 number. 01932 455320 is given in the unverified listings as camera support.

Both the options for cameras on 454358 go through to hold music which isn't the same as 455320, so not sure whether this can be used.

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