Bens_Mum wrote on Apr 29
th, 2009 at 10:13am:
She also told me that if you send a copy of your phone bill to Sky, they will refund the cost of a call to your account.
I think you will find that comes under the heading of "one of the numerous lies that Sky Customer Service Staff tell every single day of the week".
A. Nobody is going to go to all that trouble for £2.00 or whatever and
B. They will just ignore your letter with the copy of your bill if you do send it in.
C. They now charge even their own Sky Talk customers for calling their 0844 number in the weekday daytime when it used to be free for Sky Talk customers in the weekday daytime.
This will be like the many other official Sky lies their staff tell every day of the week to sell their over priced services such as "Sky Pay One Watch Forever" is a "no contract" and "no commitments" product.
By the way can Dave explain why I have again stopped receiving post update emails for this thread even though "Notify of Replies" shows me I am subscribed to it. And no I didn't forget to click the last post update email I received for the thread from the forum.