I don't think we are really disagreeing with each other - but we may have a different perspective on the US system - familiarity with any system can bring acceptance or make us overlook certain aspects! I'm certainly not defending the current U.K. system, especially on 08x numbers, but I don't see that the N.American system is any better - nor any clearer or simpler!
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
However, what I will claim is what I said before. When I see a number that starts 1-9xx, I know that it will be a special rate number. How "special" is immaterial - I just know it will cost me more. That is what I meant by 'clear and simple'.
But, to be fair, when I see a U.K. number that starts 09xx, I
know that it will be a
special rate number. How "special" is immaterial - I just know it will cost me more. That's also fairly 'clear and simple'.
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
And - if the number is 1-800, the call is free whether I call from my landline OR my cell phone. Sounds pretty unambiguous to me!
And if the UK number is 0800, the call is free from my landline. Also pretty unambiguous!
(I think the different charge from a cellphone / mobile is a red herring as regards the numbering system - all calls are different from a mobile in the UK because we have a different charging model for mobiles. This is not related to the numbering system.)
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
087 and 084 numbers ... It is far too easy for the general public to be confused with the 0800 freecall numbers
It's no easier and no less easy than confusing other N.American 1-8xx codes with 1-800!
If I see a N.American 1-8xx number (other than 1-800), I cannot immediately tell whether it is an area code or a toll-free number - so
I DO NOT immediately know whether I am going to be charged
, unless the literature tells me or unless I happen to remember which 1-8xx codes are toll-free and which are area codes - and which are speciall numbers like 811.
How is that really any different from U.K. 08xx numbers? Some 08xx numbers are free, some are chargeable - in BOTH systems.
In the U.K. I DO KNOW that it cannot be a regular area code: it must be some kind of special number, whether free or 'premium'.
In the UK, I have to remember that 080x are free, 084x & 087x are 'premium'.
In the US I have to remember that 1-855, 866, 877, and potentially 88x are toll-free; and that other codes are chargeable.
Is that really any different or clearer or simpler? In fact, there are more differences to remember than in the U.K..
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
I have long believed - and I think, many people who use this site agree with me - that the 087 and 084 numbers were purposely chosen to obfuscate the fact that they were going to cost much more than a normal call.
I know that that is why they are NOW chosen by companies - but I don't think it's fair to say that that is why they were
originally chosen. Initially, when 084x & 087x were first used, they
did correspond to local and national rates, and there was little or no choice of telecoms provider or price differential between providers.
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
It is far too easy for the general public to be confused with the 0800 freecall numbers - which is exactly what BT wanted!
As I've said above, I don't think it's any different from someone confusing N.American 1-8xx area codes with 1-800 toll-free numbers. If you know the system, you don't get confused; but strangers may get confused.
It's more an isuue of users thinking - and companies promoting - that 084x numbers
still correspond to local rate and 087x to national rate.
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
Incidentally, with the rapid rise in VoIP, it is now becoming usual to dial the full number as in 1-555-123-1234 regardless of where you are dialling from.
Well in January, I was having problems knowing whether to prefix a number with the 1- and the area code, and it
did make a difference to whether the number connected or not - whereas it wouldn't in the UK.
mikeinnc wrote on Mar 14
th, 2006 at 6:21pm:
In addition, why do I want to know if I am calling a mobile / cell phone? Remember, here in the US, the cost of a call to the caller is the same regardless of whether it is answered by a cell or landline phone.
It's not necessarily an issue of cost. Sometimes, it's helpful to know whether you are calling an office, where you might be able to speak to someone else if the first person is not available, or calling a cellphone where you might be interrupting a meeting or someone driving. Or you might want to know whether you are calling someone's home or their mobile. If you've got both numbers, in the UK you can easily tell which is which, whereas in the US you can't.
I'm not trying to defend the U.K. system nor specifically knock the N.American system - I just think that both have their good and bad points, and that objectively the N.American system has just as many ambiguities and oddities as the U.K. system. Overall, I cannot agree that it is really any clearer or simpler - just different!