New phone number for Highways Agency Information Line makes savings all round

HIGHWAYS AGENCY News Release issued by COI News Distribution Service on 10 June 2010

A new phone number is making it easier and cheaper for the public to get in touch with the Highways Agency, which manages and operates England's motorways and major A-roads.

The new number 0300 123 5000 is included in all phone packages which means many people will be able to call the Highways Agency for free and everyone else will pay a standard rate.

The Highways Agency Information Line handles more than 150,000 calls a year on topics as varied as real time traffic information, the status of road works and reports of debris or spillages on the carriageway.

Although it has always been a local rate number from a standard BT line, some mobiles and other phone operators charged significantly more.

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