Has anyone got a geographical telephone number for 02 customer services.

Carol,

Please can you supply the non-geographical number, as I may be able to find out for you.

Thanks
Daniel
Admin
http://djbnet.co.uk/tel

Daniel, thanks for the reply, the 02 customer service number i have is 0870 5860860. Thanks Carol.

Their head office number is 01753 565000 - I'm not sure if they are able to put you through.

Worth a try.

Please let us know how you get on.

Thanks
Daniel
http://djbnet.co.uk/tel

Hi Daniel,
I've just rang the number you gave me for 02 customer services (01753 565000) this is their head office  but they put me through to customer services with no problems.
                            Thanks once again,
                                        Carol.
P.S Head Office Hours are 8.30am-6.00pm. Monday -Friday.

                             

is there any other number for o2 online contrats apart from 0906 302 5151 (50p/pm)?

cheers

anybody?

Daniel, do you know of one?

Dinger :)

Hi Dinger,

Have you tried the number mentioned previously ??

01753 565000

This isn't the right department, but they may put you through.

Thanks
Daniel

no , I must admit, i havnt tried it yet.

I will give it a shot.

Cheers

Dinger:)

Dinger,
try 0870 600 3009. It's a national rate number that is an alternative to 0906 302 5151

There is a number listed already in the database  for an alternative to 0906 302 5151 it is 01349 885040.

As mentioned in a previous response, when they answer on the 01349 885040 they tell you that calls cost 50p a minute, but it's not the case.

I've just tried thsi number and it says the other person has hung up!

O2 and Customer Services should not be used in the same sentance.
Why bother ringing O2 at all, when the contract period is up.... they are history!

Even using their direct number on their bills, you still have to wait for 30 minutes or more!

Tonynat

I couldn't agree more >:( >:(, my contract is up end Feb, where to go next is the question, anyone any recommendations ?.

I have to ring O2 with a query EVERY TIME I get a bill from them, which they SOMETIMES remember to sort out
the following month, what a pain.  ::)

I Got one for all you Pay As You Go Customers wanting to contact o2 Customer services

Dial the top up line 4444

Goto top up phone, then select credit card top up enter invalid details 3 times or so then you get diverted to o2 customer care for FREE.  

I used to type # everytime it asked to enter credit card details.. They say when they answer this will cost 50p a minute but just agree with them  ;D

i phoned the geog number today as usually it cost me 50p per min the woman told me they now have a new number

0870 6003009

does anyone have the geog number for this?

Sir,

I have the following geographical numbers for O2:-

0113 272 2000 (switch in Leeds - ask for dept)

Also, try

01753 565000; 01349 885040 / 887193/4/5

See our O2 listing in the database. The Geographic equivalent of the 090x may just have been transferred, if we're very lucky.

Get back to us with your results.

sorry wot do u mean just been transfered?

Quote:

Sir, I have the following geographical numbers for O2:- 0113 272 2000 (switch in Leeds - ask for dept) Also, try 01753 565000; 01349 885040 / 887193/4/5

Will the 01349 numbers count towards my free minutes (I've got 400 anyone anytime mins)?  Are they just normal landline numbers?

This is a conventional landline geographical number for 'Dingwall' and also includes the other following areas:-

# Alness 01349
# Culbokie 01349
# Dingwall 01349
# Evanton 01349
# Invergordon 01349

The number should therefore count particularly if you have 'cross network' minutes, but don't hold me to it!

I've tried 01349 887193 and even though they tell me thats its costing me 50p per minute I've checked my online bill and it definitely uses my free minutes.  I've used it a few times now and every time the 02 person says that the call is costing 50p and I should dial a different number (I can't remember what it is) that will only cost me 15p per min!?!  Me thinks I shall stick with the 01349 number!

Thanks for your help!

yeah thats wot i mean they tell me to ring the lo call rate one but i dont want to coz it will cost me more!

Let me just put this straight for you!

The 090x number is just a service that is attached to a standard Geo number (ie. 01349 887193), so whatever you would hear on the 090x line, you will also hear on the Geo number.

The same goes for any 08xx alternatives also.

So don't worry about what they say. As long as you put 141 in front of the number you call, they will not know where you're from or which number you rang.   ;D

O2 have recently changed my Customer Services number to: 0870 444 3333. Does anyone know of a geographical alternative to this?

theyve just me theyre getting rid of the 0906 number so we'll have to find a different geog number after that

Hi,

I was wondering if someone could please help me with the geographical number for O2's customer services (for pay monthly contract users) please

Their non geographical number is 08702 410 202 and its charged at national rate and DOES NOT come out of your cross network inclusive munutes. I have been billed for this in the past.

Customer Services: 0219 HQ/Bury, O2 online, Dummers Lane, BL9 9QL

so, does anyone have a number please?

Carol, the 01753 565000 doesn't exist anymore. It doesn't work.

Does anyone have an alternative number for the O2 Direct Debit Team?

The non-geographical number I have been given is 08702 203 299.

I don't yet know whether any of the other O2 Finance or Customer Service numbers listed here will work - I cannot call them now because they are only open 8-5, Monday-Friday.

Thank you

yeah, everone wants to know O2's geographical numbers :)

Customer Service Freephone Number 0800 005 005. Which is listed on this site. ;)

As I said, I'll try that on Monday - the Direct Debit dept is only open 8-5 Monday to Friday.

Freephone numbers are useful, tho not entirely as I'll have to go find a landline phone somewhere...

Freephone numbers are useful, tho not entirely as I'll have to go find a landline phone somewhere...

It's been discussed somewhere on the site before, that a company issues London numbers charged at geographic rates on the 0200 range.  These are used as dial through numbers for freephone numbers.  Perhaps someone could point in the right direction, as it could be handy to store this in my mobile incase I need to phone a freephone number whilst out.

As for the O2 0800 number, I have called them a few times, and they ask for my number, then say I phoned the wrong department (which is of course correct, but obviously have to act dumb as I don't want to show I deliberately called the wrong department) and then put me through to the correct billing department.  I've never had a problem with this method.

Shiggaddi wrote on Apr 22^nd, 2006 at 10:23pm:

It's been discussed somewhere on the site before, that a company issues London numbers charged at geographic rates on the 0200 range.  These are used as dial through numbers for freephone numbers.  Perhaps someone could point in the right direction...

The numbers are 020 02220700 and 020 02220900. See here.  ;)

Just found a number that answers "Welcome to O2." No idea what department it is; it seems that nearby numbers are for different companies, such as Peugeot. Perhaps it is a third party call centre. The number is 020 89732948.

Other numbers answer with "Listening Company." See Listening Company, a call centre supplier.

Hi,

I'm looking for a cheaper number for the mobile phone company O2's customer services. My phone is on the wonk and I want it dealt with without paying them more money on the phone. The original number is 0870 5214 000.

Can anyone help me?

Tom

Tommy J wrote on Oct 19^th, 2006 at 10:41am:

I'm looking for a cheaper number for the mobile phone company O2's customer services. My phone is on the wonk and I want it dealt with without paying them more money on the phone. The original number is 0870 5214 000.

There are quite a few entries for O2 in the Say no to 0870 database. An unverified entry is 0800 9777027 which is entitled "Network customer services".

Tried ringing prem rate support for O2 Online PAYG but no luck, unobtainable number, please check and remove from db... n e chance of finding number elsewhere??? anyone got ISDN??? lol

trubster wrote on Oct 29^th, 2006 at 10:28pm:

Tried ringing prem rate support for O2 Online PAYG but no luck, unobtainable number, please check and remove from db... n e chance of finding number elsewhere??? anyone got ISDN??? lol

Exactly which number(s) don't work?

I'm surprised it isn't mentioned above

- from a contract phone try calling 100, which is free

from payg, I believe 100 is probably chargeable

For the record, o2 no longer have an 09x premium rate number for any of their customer services.  All customer services for either Online or normal retail customers, PAYG or contract are on 0870 for which try alternatives listed in the database.

Due to this I've removed all reference in the database to their old 09x numbers.

Just come across 0113 3881000 in the unverified database. It now has a recorded message giving various 0870 numbers for contract, pay as you go etc. However, numbers following it may be worth a try.  ;)

Another number that answers as "O2 Member Services" is 0113 3069265. It's not a 24 hour one.

Can anyone assist with a geographical phone number for Customer Service for 02 (mobile phone company) please? I have an 0870 number which I prefer to avoid.

If my operator was accessible I could dial a free phone number, however, without a network connection I cannot use my mobile phone.  I have to resort to calling customer services on the expensive 0870 with my landline, which I don't want to do.

Thanks.   :)

menhir wrote on Jul 27^th, 2007 at 9:31am:

Can anyone assist with a geographical phone number for Customer Service for 02 (mobile phone company) please? I have an 0870 number which I prefer to avoid.

I've joined your thread to the existing one. There's loads of numbers for O2 in the database. Have a look.