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Message started by Roman Mervart on Dec 6th, 2003 at 3:23pm

Title: RAC Membership & Breakdown
Post by Roman Mervart on Dec 6th, 2003 at 3:23pm
Would anyone know a non-geographic number? Standard number is 0870 333 2492

Roman

~ Edited by Dave: Thread title amended

Title: Re: RAC membership
Post by agent007 on Dec 11th, 2003 at 2:10pm
Haven't seen that number before. My documentation has 08705 722722 and 08700 105673.

Anyway, they have a recording asking you not to, but if you call the free rescue number 0800 828282 (or 08000 828282) they can transfer you through to customer services.

Worked for me just now. Good thing too -- the CS queue was 15 minutes!  :P

Title: RAC Breakdown
Post by doublegandt on Jul 13th, 2006 at 9:42am
Hi, anyone know a geo number for RAC Breakdown - 0800 828282 - which, on my tarrif (Orange Canary - how do they dream these names up!), is not free but 10p per min  :(.
Ok, not much to pay when you are in need of assitance but neverthless, annoying.

Title: Re: RAC Breakdown
Post by Dave on Jul 13th, 2006 at 11:09am
I can only describe it as criminal that these mobile phone companies are allowed to charge more for freephone numbers than geographical numbers. The receiving company (in this case RAC) will be paying to make the call free. Of course, most of the calls to these breakdown numbers will be from a mobile phone. When they were first implemented this probably wasn't the case. Perhaps you could point out these facts to RAC and request that they supply you with a geographical alternative. If they refuse, emphasise that it's costing them money as well you extra, whereas an underlying geographical number will not cost RAC anything.

The AA have an 0845 breakdown number aswell for calling from a mobile phone.  ::)

The RAC just says "Calls from mobile phones may be charged by your network" for freephone breakdown numbers.

Title: Re: RAC Breakdown
Post by doublegandt on Jul 13th, 2006 at 11:57am
Thanks for the advice Dave.
Just rang RAC Customer Services (0800 from a landline!) and pointed that out - although operator was very polite and understanding, the answer was - "We dont have geographical numbers"  >:(
Sure someone must be able to prove them wrong :)

Title: Re: RAC Breakdown
Post by Heinz on Jul 13th, 2006 at 12:07pm

doublegandt wrote on Jul 13th, 2006 at 11:57am:
Thanks for the advice Dave.
Just rang RAC Customer Services (0800 from a landline!) and pointed that out - although operator was very polite and understanding, the answer was - "We dont have geographical numbers"  >:(
Sure someone must be able to prove them wrong :)

You did well, their website lists an 0870 number for Customer Services and contains the usual garbage:


Quote:
RAC Customer services

Phone: 08705 722 722

Call charges: National rate


Imagine, trying to get someone to sign up for their service via a disguised money-making number!  Just makes me think their service must be rubbish too.

And then you see this there too:


Quote:
RAC Breakdown assistance

(where cover is included with purchase of car)

Phone: 01454 209 006

Call charges: Free

Aha!  There's a new freephone code - 01454

Title: Re: RAC Breakdown
Post by Dave on Aug 17th, 2006 at 11:58pm
The RAC 24 hour call centre is based at Stretford near Manchester.

Thomas. Street
Stretford
Manchester
M32 0XH
Tel 0161 8661000

Unfortunately the above phone number refers the caller to the 0800 number for breakdown out of office hours. Still, it's a start if you drive 9 to 5.

Title: Re: RAC Breakdown
Post by dad2711 on Aug 19th, 2006 at 10:36pm
;)  o well thats it no more night time driving for me  lol

Title: RAC
Post by stu369 on Oct 22nd, 2007 at 9:16am
Hi, I've been using the site for ages, but obviously new to the forum. Can't find a search function, Is there one? so apologies if this is covered elsewhere.

RAC - I have been given 0800 051 1404 to call for breakdown assistance. This is a chargeable call from my mobile.
I have found 01628843890 on this site for H.O., but not sure if they will put me through to breakdown, nor if they are open 24/7.
Does anyone have a geographical number for breakdown?
Or even better, is there an 0800 number for breakdown that IS free from mobiles? (I always thought AA & RAC did have such a thing) My membership is a 3 months freebie so wondered if they didn't give me the best number to call for breakdown.

Many thanks in advance
Stu

Title: Re: RAC
Post by Tanllan on Oct 22nd, 2007 at 9:20am
Good morning - and welcome
Click on General (bottom of your post) and then on Search towards the top of the screen and away you go.

Good Luck.

Title: Re: RAC
Post by jgxenite on Oct 22nd, 2007 at 9:26am
A better alternative might be to use a freephone geographic call-through number. You ring this number before calling the 0800 (/ 0808 / 0500) number, and it acts as if you are calling a geographic number. The two numbers you can call are 020 0222 0700 and 020 0222 0900.

Title: Re: RAC
Post by stu369 on Oct 22nd, 2007 at 9:30am

Tanllan wrote on Oct 22nd, 2007 at 9:20am:
Good morning - and welcome
Click on General (bottom of your post) and then on Search towards the top of the screen and away you go.

Good Luck.

Thanks, I have now searched, but only found confirmation that RAC do provide a genuinely free 0800 number, but not what it is.

Title: Re: RAC
Post by stu369 on Oct 22nd, 2007 at 9:31am

jgxenite wrote on Oct 22nd, 2007 at 9:26am:
A better alternative might be to use a freephone geographic call-through number. You ring this number before calling the 0800 (/ 0808 / 0500) number, and it acts as if you are calling a geographic number. The two numbers you can call are 020 0222 0700 and 020 0222 0900.

Thanks for the numbers.
Don't understand "freephone geographic call-through number" What is the prefix?
Thanks

Title: Re: RAC
Post by jgxenite on Oct 22nd, 2007 at 12:47pm
The 020 numbers I provided are the "call through" numbers. You dial those numbers first, await the prompt and then enter the 080x or 0500 numbers you wish to call.

Title: Re: RAC
Post by sherbert on Oct 22nd, 2007 at 12:59pm

jgxenite wrote on Oct 22nd, 2007 at 12:47pm:
The 020 numbers I provided are the "call through" numbers. You dial those numbers first, await the prompt and then enter the 080x or 0500 numbers you wish to call.


Will that work on all 08xxxxx  numbers? Like doctor's surgeries?

Title: Re: RAC
Post by jgxenite on Oct 22nd, 2007 at 5:52pm
No, it is only a freephone call-through number. If you use it for anything else, it will just tell you the call cannot be connected.

Title: Re: RAC Breakdown
Post by Dave on Feb 18th, 2008 at 12:36am
For breakdown assistance try 0161 2161000 and press 1.  ;)

Switchboard also 0161 2165000, but refers to 0800 number for breakdown.

Title: Re: RAC Breakdown
Post by allegro on Feb 18th, 2008 at 8:01am
I totally agree about the mobile 0800 scam but there's a simple answer. There are a couple of dial through services, such as 020 0222 0700 that allow you to dial 0800 numbers for the cost of an ordinary call. Which is zero if you have inclusive minutes.

Haven't used it lately so don't know if it still works and I realy don't understand the business model for this kind of service.

Title: Re: RAC Breakdown
Post by oldharryrocks on May 4th, 2008 at 11:43pm

allegro wrote on Feb 18th, 2008 at 8:01am:
I totally agree about the mobile 0800 scam but there's a simple answer. There are a couple of dial through services, such as 020 0222 0700 that allow you to dial 0800 numbers for the cost of an ordinary call. Which is zero if you have inclusive minutes.

Haven't used it lately so don't know if it still works and I realy don't understand the business model for this kind of service.


If 020 0222 0700 does not work on your mobi. Try 020 0222 0900.

~ Edited by Dave: Phone numbers corrected

Title: RAC geographical number
Post by mogerts on Apr 1st, 2008 at 10:52am
I requested a goegraphical number for the RAC membership enquiries, their given number 08703665606. There was only one number which had been left by another member and not verified.  This is to confirm that I used this number 01454208000 and was successful in getting through to RAC customer enquiries - albeit I had to wait a long time for the phone to be answered.

Mogerts

Title: Re: RAC geographical number
Post by Dave on Apr 1st, 2008 at 3:51pm

mogerts wrote on Apr 1st, 2008 at 10:52am:
I requested a goegraphical number for the RAC membership enquiries, their given number 08703665606. There was only one number which had been left by another member and not verified.  This is to confirm that I used this number 01454208000 and was successful in getting through to RAC customer enquiries - albeit I had to wait a long time for the phone to be answered.

Thanks. I've moved that to the verified listings.  :)

Title: Re: RAC Membership & Breakdown
Post by Dave on Jun 9th, 2008 at 8:04pm
RAC sales is 01454 896000. During office hours there is an option for breakdown.

Title: Re: RAC Membership & Breakdown
Post by Dave on Jun 27th, 2008 at 10:03pm
A direct alternative (they answer with the same menu) for 0800 828282 is 01922 436000.

Menu options are:

1. New breakdown
2. Existing breakdown
3. Membership enquiries

Title: RAC - New geographical number
Post by kurtis5561 on Aug 13th, 2008 at 8:19pm
Hey everyone

Just thought I would let you know about anew geographical number for RAC breakdown

It is:

0161 2102402

Hope this helps you :)

Title: Re: RAC - New geographical number
Post by Dave on Aug 13th, 2008 at 8:28pm

kurtis5561 wrote on Aug 13th, 2008 at 8:19pm:
Just thought I would let you know about anew geographical number for RAC breakdown

It is:

0161 2102402

This number answers as "Barclays Premier Life European Assistance" and has two options:

1) Breakdown assistance in the Republic of Ireland
2) Breakdown assistance in Continental Europe

Please explain.  :-/

Title: Re: RAC - New geographical number
Post by kurtis5561 on Aug 13th, 2008 at 8:35pm
Yes "Barclays Premier Life European assistance" is RAC breakdown, They will transfer you if you choose an option and ask them.

(I had to use it today)

Title: Re: RAC Membership & Breakdown
Post by Dave on Aug 13th, 2008 at 8:41pm

kurtis5561 wrote on Aug 13th, 2008 at 8:35pm:
Yes "Barclays Premier Life European assistance" is RAC breakdown, They will transfer you if you choose an option and ask them.

If you call the alternative listed in our database, 01922 436000, you will not have to be transferred as it is identical to calling 0800 828282.  ;)

Title: RAC breakdown number
Post by saffy on Sep 21st, 2011 at 12:44pm
Hi, I'm looking for a geographical equivalent to the RAC Breakdown call out emergency number 0800 828282. There is one on this site 01922 436000, but there is a note next to it, saying doesn't work for 'Head Office'? I've rang RAC, they say there is no geographical equivalent number.
Many thanks:)

Title: Re: RAC breakdown number
Post by sherbert on Sep 21st, 2011 at 12:46pm
Quoting Dave from another thread........

However, there is a way around the premium charge with mobile services when ringing any "freephone" number. There are a number of services in existance that give you a 01/02/03 number which you ring, and when answered it prompts for the destination 0800/0808/0500 number.

For example,             020 0222 0900      . Dial the number and press the green phone off the hook button (or its equivalent on your phone). Once it answers, it will ask you to input the destination number. Enter the 0800 number but do not press the green off hook button again (as that will initiate a second call to the 0800 number which is what you're trying to avoid).

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