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Main Forum >> Geographical Requests >> Philips Customer Services - 0870 900 9070
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Message started by Steve Wadsworth on Mar 24th, 2004 at 9:34am

Title: Philips Customer Services - 0870 900 9070
Post by Steve Wadsworth on Mar 24th, 2004 at 9:34am
Ever since Philips CS - 0870 900 9070 - promised me a freeview box I have had cause to speak to them because of non-delivery. A proper number would be extremely useful.

Title: Re: Philips customer services
Post by WAYNE on Mar 25th, 2004 at 2:58pm
0208-689 2166 ;D

Title: Philips Customer Service
Post by magician on Dec 22nd, 2004 at 11:42am
Anyone got the generic for Philips Customer Service currently
0870 900 9070  :(

Merry Christmas

magic man

Title: Re: Philips Customer Service
Post by jrawle on Dec 22nd, 2004 at 12:48pm
The Philips Centre,420-430 London Rd
CROYDON, CR0 9YB

Try 020 8665 6655 and 020 8689 2166.

If one is what you are looking for, add it to the database and tell us here too!

Title: Re: Philips Customer Service
Post by lompos on Dec 22nd, 2004 at 9:37pm
How does one add a number to the database?

::)

Title: Re: Philips Customer Service
Post by jrawle on Dec 23rd, 2004 at 12:52pm
Click "Home" at the top of the forum page, or go to the homepage of http://www.saynoto0870.com/. Then you'll see the link to add a new number.

Title: Philips Customer Care Center
Post by RenegadeMaster on Jun 19th, 2006 at 3:13pm
I can't seem to find an alternative number for Philips Customer Care Center, the number is: 08709009070

Can anyone help find one for me please?

Regards,
Renegade Master

Title: Re: Philips Customer Care Center
Post by derrick on Jun 19th, 2006 at 3:32pm
Not sure if they still work,
Phillips Consumer electronics:-

01293 773128
020 86656655
020 86892166

Title: Re: Philips Customer Care Center
Post by a very nice man on Jun 19th, 2006 at 3:39pm
A quick copy / paste from the Philips site  http://www.philips.co.uk/About/company/Section-13655/Index.html  labelled "Customer Care in the UK"

   *  Warranty Service

If you are experiencing problems with a new Philips product in warranty, it is essential that your initial contact for remedy is with the retailer from whom you purchased the product.



   * Out of Warranty Service and Product Support

We recommend that in the first instance, you contact the retailer from whom you purchased the product. Alternatively you can contact our Customer Help Desk:
telephone number 0906 1010 016

calls are charged at £0.15 per minute



   * To locate your nearest service/repair agent, then please use:

telephone number 0115 912 5261


For support related to the following products:

   * PC Monitors
   * Projectors (beamers)
   * PC products: CD/DVD drives, webcams, soundcards, speakers
   * Streamium audio and PCTV products
   * Wireless IP / Internet networking products

telephone number: 020 7949 0069
     

For support related to the following products:

   * Universal remote controls bought as a separate product
   * Pronto and iPronto

telephone: 020 7744 0344

Title: Re: Philips Customer Services - 0870 900 9070
Post by Barbara on Jun 21st, 2006 at 2:27pm
I am also trying to find a number for Philips re a shaver, the ngn is 0845 6010354.  I have tried the numbers suggested in the earlier post &, if they are answered at all, the operator gives an 0845 number, to which I reply I don't use them as they are too expensive - no response other than "sorry, that's the only number".   If anyone has a geo no for this, would be most grateful.   The details I have are:   Philips Domestic Appliances & Personal Care, Philips Centre, Guuildford Business Park, Guildford, Surrey GU2 8XH.   Thanks.

Title: Re: Philips Customer Services - 0870 900 9070
Post by a very nice man on Jun 21st, 2006 at 3:05pm
Courtesy of 192
PHILIPS ELECTRONICS U K LTD  GUILDFORD BUSINESS PARK GUILDFORD SURREY GU2 8XH        01293 774 831

Title: Re: Philips Customer Services - 0870 900 9070
Post by Barbara on Jun 21st, 2006 at 3:43pm
Thanks, but when I tried this number, all they say is they must give me customer services no which is, guess what, 0845!   Also, Guildford nos are 01483 (one of my son's lives & works there but I don't think would be prepared to go & collect a spare part for his younger bother's shaver!) so I don't know where 01293 nos are but must be somewhere else.   I had tried 192 without success.   Any other ideas?   There doesn't even seem to be an email address I can use.

Title: Re: Philips Customer Services - 0870 900 9070
Post by a very nice man on Jun 21st, 2006 at 4:29pm
Their published address doesn't have to match the area code, thanks to modern technology.
Code:        01293 77                
Area:      Newdigate
Locality:      Horley, Surrey
Operator:      British Telecom

ALL courtesy of BT http://www.thephonebook.bt.com/publisha.content/en/find/business/business_numbers.publisha?PCD=&REQ=20&RNG=&PageBeginCount=1&PagingBack=N&PageResultType=subscribe&PreviousClassCode=&PreviousAreaCode=&PreviousName=philips&Searched=Y&Paging=N&SearchType=bus&NAM=philips&LOC=gu2+8xh&STR=&search.x=10&search.y=12&PreviousLocation=gu2+8xh

Philips Electronics UK Ltd
Head Office
Tel: 01293 776675
The Philips Centre Guildford Bsns Pk, Guildford GU2 8XH

Philips Consumer Electronics
Tel: 01293 773128

Philips Domestic Appliances & Personal Care
Tel: 01293 774831

Philips Lighting
Tel: 01293 776774

Title: Re: Philips Customer Services - 0870 900 9070
Post by Dave on Jun 22nd, 2006 at 8:00am

Barbara wrote on Jun 21st, 2006 at 3:43pm:
Thanks, but when I tried this number, all they say is they must give me customer services no which is, guess what, 0845!   Also, Guildford nos are 01483...

A Google of philips 01483 brings up some results.

Contact for CD-ROM drive: 01483 293 327
General number: 01483 298630
Philips Lighting: 01483 293070
Hifi: 01483 293333

There are others and the above descriptions are from websites, so they may be for other types of appliance.

Title: Re: Philips Customer Services - 0870 900 9070
Post by Barbara on Jun 22nd, 2006 at 9:14am
Eureka!   Dave, you are brilliant!  Rang 01483 298630 and the lady on the switchboard put me through to the relevant department with no query about where I got the number or suggestions I had to phone anyone else.   A very helpful man answered and they are even replacing the lost shaver lead for FREE!   It is not only the cost of the 0845 calls, but you seem to get nicer, more helpful people on the direct geo nos!   Hope this helps others & that these nos can now be added to the verified list.   By the way, am having a bit of trouble accessing the unverified list.  Have also noted how to "google" for info.

Title: Re: Philips Customer Services - 0870 900 9070
Post by CJT-80 on Jan 13th, 2014 at 11:41am
Just thought I'd let you know that after I had a look in the Hall of Fame I clicked on the Philips UK link..

It appears they have reverted some numbers to 0844..

See here

Poor show Phillips!

Title: Re: Philips Customer Services - 0870 900 9070
Post by Dave on Jan 13th, 2014 at 1:01pm

CJT-80 wrote on Jan 13th, 2014 at 11:41am:
Just thought I'd let you know that after I had a look in the Hall of Fame I clicked on the Philips UK link..

It appears they have reverted some numbers to 0844..

See here

Poor show Phillips!

Thanks. I've removed Philips from the Hall of Fame.

The support menu on 0844 338 0489 can be reached by dialling the online shop on 0800 331 6016 and selecting the option for technical support.  ;)

There are still, however, other support numbers we don't have an alternative for. If someone would like to do some more work on this then that will be much appreciated.

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