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Main Forum >> Geographical Requests >> Empire Stores (part of Redcats)
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Message started by kevmaxthom on Apr 15th, 2004 at 8:25am

Title: Empire Stores (part of Redcats)
Post by kevmaxthom on Apr 15th, 2004 at 8:25am
PLEASE CAN SOMEONE GIVE ME AN ALTERNATIVE NUMBER. ???

Title: Re: EMPIRE STORES HELPLINE 0870 9009007
Post by AP on May 31st, 2004 at 5:52am
Try 0113 2351770.

Title: Empire Stores
Post by drugyjay on Aug 18th, 2005 at 9:11pm
even though some of the geographical numbers give you an alternative as a free number, ie.

empire stores: 0845 7200400
free number provided is : 0800 220 230 (by saynoto0870)

i was wanting to know if it was possible to get the landline number for this company, as i do not have a home telephone as of yet. so im using a mobile number which still charges me with an 0800....... .

thanks

Title: Re: free numbers
Post by dad2711 on Aug 18th, 2005 at 9:26pm
for the time being use a bt pay phone to dial the 0800 number  then you will not pay for the call untill  some one  may find the geo number   :)

Title: Re: Empire Stores
Post by DaveM on Aug 26th, 2005 at 4:01pm
We need the replacement number urgently now guys as this 0800 has just stopped working !  :-/

Anyone with any idea of the Geo or an 0800 replacement please advise.

They are part of Empire Stores/Redcats group ~ www.TheStoreDirect.com

It may be that the line has a fault at present but we'll see what happens.

Title: Re: Empire Stores
Post by gbtillies on Aug 26th, 2005 at 4:17pm
I have emailed Empire Stores asking if they can please provide a number as 'my telephone line doesn't allow me to dial 0845 and 0870 numbers'.  

You never know, it just may work!  It worked with Argos when I emailed them regarding a number for one of their stores.

Worth a stab at it.

Title: Re: Empire Stores
Post by ashley on Aug 26th, 2005 at 4:44pm
Try this

01924 818181

Ashley

Title: Re: Empire Stores
Post by derrick on Aug 27th, 2005 at 3:57pm

wrote on Aug 26th, 2005 at 4:44pm:
Try this

01924 818181

Ashley


Just tried it and it works, however they did say "office closed open from 8-30 each morning"

Title: Re: Empire Stores
Post by DaveM on Aug 27th, 2005 at 7:36pm
Thanks Ashley. I got through OK (as above) but never had a chance to order anything, so will confirm it after the Bank Holiday.

Title: Re: Empire Stores
Post by gbtillies on Aug 28th, 2005 at 10:09am
Ashely, can I please ask where you got that number from.  It is always interesting to know where members find their information as it will help us when we are doing future searches.

Thanks

Title: Re: Empire Stores
Post by ashley on Aug 28th, 2005 at 3:29pm
Sorry I didnt take down the website address

Ashley

Title: Re: Empire Stores
Post by gbtillies on Aug 30th, 2005 at 9:00am
Empire have replied to my email with the following telephone number.

You can call us on 01924 743648, Please ensure you quote your account
reference number. You could however, email your query to us.
Kind regards
SAMIRA FELLOWS
Customer Care Advisor


Will have to try the 'pleading email' option more often when coming to a 'dead end' on searches!
;D


Title: Re: Empire Stores
Post by DaveM on Aug 31st, 2005 at 4:40pm
Thanks guys & gals (close!)

Note that the 01924 743648 gives Orders, Enquiries & Customer services options, whereas 01924 818181 is mainly Customer services & Enquiries and equates to 0870 9009007.

The database has been updated accordingly with both numbers as separate entries.

Title: Re: Empire Stores
Post by drugyjay on Aug 31st, 2005 at 8:46pm
thanks everyone!

if anyone wants any discount codes for empire let me know.

cheers

Title: Re: Empire Stores
Post by drugyjay on Aug 31st, 2005 at 8:56pm
by the way ppl the store direct does not exist anyone as they have been taken over by empire who are part of redcat company!

theres no fault in the line its jus that they aint takin no more callz. if u ring the empire number its the same call centre, they all trained to talk calls for:

*empire stores

*daxon

*la redoute

so if you call empire stores number and u giv your la redoute customer number, they would still deal with you call.

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