My daughter reeceived an unsolicited ring tone from this company who deducted £7 from her credit.  Virgin have given us 0870 121 7397 as their helpline.  This keeps you holding for 5 minutes and then cuts you off!  Virgin are aware of this and have promised to find me a new number but  I have been waiting a week now.
Any ideas?
Thanks.

Have a look at Grumbletext.

Thanks for that great advice and useful website.  I got through to Jamster on a number I found on there and they are refunding my daughter's money.
Much appreciated.
Jane :D

And the number you found was .... ?

Oops! Sorry that's the whole point isn't it.  The number is 0870 121 3186.   ??? ::)

The issue you had with the ringtone is of course a case of rip off Britain, however you mentioned that you had to call an 0870 number to complain, and the purpose of this site is to guide customers to calling a geographical alternative.

All you found was another rip off number to call, and the cost of the call was probably nearly equal to the cost of the ringtone, and of course the money you're expecting to claim.

A good idea would be to complain about the cost of 0870 calls, and add this to the amount you're claiming.  Remember Jamster ringtones are getting a cut of the cost of the 0870 call!!

I think they rely on the fact that we really haven't got time to complain about a relatively small amount although I agree that it is an absolute rip off.  I am just trying to prevent it happening again.

Well let us that have got time complain for you!

The atttude that it only a relatively small amount of money is what these guys exist on.

If you haven't got time to write and complain about it - Talk about it, discuss it with your friends.

It is an ideal opening gambit in the pub at lunchtime - Hey did you here the one about - (In this case jamsters, very heavily promoted on TV at the moment)

Pity I quite like the frog on the motorbike!

:)

If she got the ringtone and was charged for it, I bet she text for it and is too frightened to admit it !!

Jamster,s Call Centre is in Germany thats where the 0870 calls are piped to!!!

can u please find the no 0870 number for a possible call centre in this country

Cheers Mate,

Liam

The Mail on Sunday were running a campaign against the ringtone problems kids were facing.The journalist responsible told me the Call Centre for the whole of Europe was in Berlin. The number he got from them was 0870 123 3185.

is it cheaper to call berlin or the 0870 number ???????
what is the number for berlin???????
thanks

It would be cheaper to call Berlin using 18866 or similar then ringing 0870.

I have no idea of the Berlin Number.The company is called Jamba T/A Jamster

do you have means/ resources to find the number for Jamba for me?????????
cheers

No the only other thing i can tell you its part of the verisign group.If i knewor could find the number i would have given it to you.You could always try Intl Directory enquiries.

OKay thanks if i find it i'll add it to the directory,
i'll keep u posted,
cheers mate,


Liam

If you have a complaint about them
ICTIS on 0800 500 212 are the the people to speak to.

   :) :)   :)Thanks i'll pass it on to my friend who has a trouble with them   :):)  :)  :)

number located on google.  +49 40 77175 0

might be the one?