I dialled a call today to a French landline number that I have called frequently in the past as was a bit surprised to hear that the call cost 3p per minute,as opposed to the 1p I was expecting. I looked on the website and found that calls to landlines in France are 1p per minute so I sent them an email pointing out this discrepancy. I got a reply very speedily assuring me that the calls were indeed 1p per minute. I thereupon called the numbeer on 2 separate occasions this afternoon, same voice messsage. I then looked at my detailed invoice and found that I havve been charged 3p per minute. I have emailed them again and will let you know what transpires. Has anyone else had a similar experience

I also called France today and was charged 3p / minute. Despite having heard the message, it was not until I read your post I realised the discrepancy. I too will email them.
Thanks for pointing it out.

I'm glad it's not just me. I haven't yet had a reply from 1899 but today I dialled 1899 option 6 which is to get the tariff. They ask you to dial the number you want to reach and the answer comes back unequivocally that the call is to France and costs 1p per minute.Shows how important it is to have the tariff message  when you dial.

Keeping you up to date on this. I note that today the message is back to 1p/minute but I have had no response as yet to my email nor has my account been credited with the excess charges.

I am trying to register with 1899.  However, instead of an email confirming my registration I get the following message: "due to lack of capacity it is currently not possible to register".  Has anyone else had this problem and, if so, for how long?

I have today received a response from 1899 concerning the calls made to France on the 17th of Feb. This is it

Dear Sir or Madam,

Thank you for your email.

The tariff message played before each call is always correct. It is possible that the tariff
message differs from the charges on our website or other publications due to special offers.
In these cases, the free tariff message is always the correct tariff.

Please check the calls to France on 17 February 2005 were charged at 3p/min and now it has
been changed to 1p/min again.

We hope this has answered your question.

So please beware, listen to the tariff message because that is what you will be charged.. never mind what the website says!! I presume this is also true of 18866 since they are , I believe, run by the same organisation

Yes I also have had this problem. I have discovered that usually if the announced rate is wrong, if you clear down and call the same number again immediately it usually comes up with the right rate. Strange that?

That was not my experience. I even 'phoned 1899 got the recorded thingy one of the options was to get a rate, I had dial up the number I wanted to call and the automated message said it was 1p/minute, yet I kept getting the 3p tariff message all day.I think someone goofed there and they haven't the guts to admit. I know we are only talking about an overcharge of less than 50 p but it is a question of principle.. It is very disappointing that they should react in this way.