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Main Forum >> Government and Public Sector >> NEG, Capita, etc
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Message started by Flutty on Feb 24th, 2005 at 6:40pm

Title: NEG, Capita, etc
Post by Flutty on Feb 24th, 2005 at 6:40pm
I notice in today's financial news that Capita have reported record profits.
I assume a good deal of this comes from their deal with the BBC, skimming off the profit on 0870 calls made to the call centres.
Perhaps we can look forward to a Watchdog / You and Yours on that subject ???  VERY unlikely I would say.
I expect a number of you have already been there, but it is interesting to look at NEG's website

http://www.negplc.com/lcr.htm

Not only the Surgery Line but also their offer of an 0870 number, they obviously cream a nice slice there as well, but look how they justify using an 0870.

Quote:
'0870 numbers portray a professional company image as used by British Airways, Sky, Barclays Bank, Virgin and many more'


well . . . do these companies have any idea how people actually view them, I suspect the BBC do by now.

Title: Re: NEG, Capita, etc
Post by Gazzer on Feb 24th, 2005 at 8:29pm
What significance does the picture of the girl at the end of a bungy rope have?

Is it something to do with hanging on the end of a line?




Title: Re: NEG, Capita, etc
Post by juby on Feb 24th, 2005 at 10:27pm
Virgin use 0871 - 10 pence a minute at all times.

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