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Main Forum >> Geographical Requests >> The Kennel Club and PetLog
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Message started by haightdays on Mar 24th, 2005 at 11:00am

Title: The Kennel Club and PetLog
Post by haightdays on Mar 24th, 2005 at 11:00am
I'm looking for the number to TRACER PET IDENTIFICATION  - it's a company that logs your info against a chip inserted into our pet - also knon as PETLOG. Cheers.

Title: Re: dog chip tracer company
Post by Tanllan on Mar 24th, 2005 at 1:39pm
have you tried google?

http://www.the-kennel-club.org.uk/index.asp?section=/petlog/petlogframe.asp?mainpage=/petlog/update_petlog.asp

Title: Re: dog chip tracer company
Post by haightdays on Mar 24th, 2005 at 4:32pm
Thanks for that  - I meant the geographical phone number - I've got the 0845 number. Cheers.

Title: Re: dog chip tracer company
Post by Tanllan on Mar 24th, 2005 at 4:41pm
Well the 0845 number must be an improvement on the 0870 published in their website, please add it to the numbers in this site.

In the meantime The Kennel Club seems to use lots of 020 7518 10XX numbers (that google again ;) ), might any help?

Title: Re: dog chip tracer company
Post by haightdays on Mar 24th, 2005 at 4:46pm
I'll have another look - cheers

Title: Re: PetLog (Operated by Kennel Club)
Post by Dave on Aug 12th, 2005 at 3:01pm
The switchboard number for Kennel Club is in the database as 01296 390600. This is an Aylesbury number. ???

Title: Re: PetLog (Operated by Kennel Club)
Post by Dave on Aug 13th, 2005 at 2:06pm

wrote on Aug 12th, 2005 at 3:01pm:
The switchboard number for Kennel Club is in the database as 01296 390600. This is an Aylesbury number. ???


I've tried numbers 020 7518 1000 to 55, most of which ring unanswered.

I decided to try the Aylesbury numbers. It turns out that the general Kennel Club number, 0870 6066750 is [glb]01296 390600[/glb] (as per the entry in the database).

After all that searching, I found that the PetLog number (0870 6066751) is [glb]01296 390601[/glb], and I had spent all that time searching the 020 numbers!  ::)

Title: Re: PetLog (Operated by Kennel Club)
Post by RandomAccessMemory on Aug 15th, 2005 at 9:57am
Thanks to all who replied.

The No. that really works for PetLog is 01296 390601.

Title: The Kennel Club, Aylesbury
Post by Sweet Wonder on Jul 30th, 2014 at 7:31pm
Does anyone have an alternative number for 0844 4633981 that is not constantly engaged 24//7 such as 01296 390600 which used to be their main switchboard number and answered by a human being please?

Title: Re: The Kennel Club, Aylesbury
Post by bigjohn on Jul 31st, 2014 at 2:53am
Cant help you with an alternative number,

But they appear to be breaching the recent  Consumer Rights Directive which requires them to display one for customer service purposes.

Title: Re: The Kennel Club and PetLog
Post by CJT-80 on Aug 24th, 2014 at 12:55pm
Good Afternoon,

maybe advisable to contact them via https://www.petlog.org.uk/services/contact.aspx and inform them that they are breaching the CRD...


Title: Re: The Kennel Club and PetLog
Post by cheruk on Apr 7th, 2016 at 1:37pm
Every time I call their number it is engaged. The number listed on their website is 01296 336579.

Title: Re: The Kennel Club and PetLog
Post by bigjohn on Apr 7th, 2016 at 7:39pm
Just tested  01296 336579 it works ok.Recorded announcement answers as Petlog..

The website https://www.petlog.org.uk/contact-us/ has been updated to show the above contact number. But it does show incorrect info on the price of calling the number.
EG: For all general enquiries please contact us on 01296 336 579 (Calls cost an average of 2p per minute from a BT or equivalent landline).) :o

The Kennel Club main number has changed to  01296 318540
http://www.thekennelclub.org.uk/contact-us/







Title: Re: The Kennel Club and PetLog
Post by Ian01 on Apr 7th, 2016 at 8:13pm

If four out of five people are calling using an inclusive allowance and one out of five are paying 10p per minute, then the average price is 2p per minute but this is a completely meaningless figure for anyone who is about to make a call. Depending on the caller's chosen price plan they will pay either nothing or 10p per minute. No-one pays 2p per minute.


Title: Re: The Kennel Club and PetLog
Post by bigjohn on Apr 8th, 2016 at 4:11am

Ian01 wrote on Apr 7th, 2016 at 8:13pm:
Depending on the caller's chosen price plan they will pay either nothing or 10p per minute. No-one pays 2p per minute.


Plus the call set up fee /connection charge if they dont have inclusive minutes. EG BT 17.07



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