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Main Forum >> Geographical Requests >> Saverpoint.com (Softpoint Multimedia)
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Message started by Phonix on Apr 1st, 2005 at 4:14pm

Title: Saverpoint.com (Softpoint Multimedia)
Post by Phonix on Apr 1st, 2005 at 4:14pm
I've had some problems with an order and no returned emails. Beware their customer service seems very poor.

All they have is an 0870 number on their site so I'm having to contact them each weekend and have had to make a number of calls so for the £2.99 thing I ordered the calls may end up setting me back the same price!

:(

http://www.savapoint.com/savapoint/



Edited by Dave: Thread title amended as company has now changed its name from "Savapoint" to "Saverpoint".

Title: Re: Savapoint.com (Softpoint Multimedia)
Post by bill on Apr 1st, 2005 at 4:56pm

wrote on Apr 1st, 2005 at 4:14pm:
I've had some problems with an order and no returned emails. Beware their customer service seems very poor.

All they have is an 0870 number on their site so I'm having to contact them each weekend and have had to make a number of calls so for the £2.99 thing I ordered the calls may end up setting me back the same price!

http://www.savapoint.com/savapoint/

Savapoint don't come up when you do a Royal Mail Postcode check - but a firm called Softpoint do!

And BT's online 118500 service gives:

Softpoint Multi Media
Unit D1, Third Av Centrum One Hundred
Burton On Trent
DE14 2WD

(01283)  740222

Title: Re: Savapoint.com (Softpoint Multimedia)
Post by Phonix on Apr 1st, 2005 at 5:19pm
Cheers that looks pretty genuine as the location has the same postcode as the savapoint contact address.

I'll try it abit later and add it to the site.

Title: Re: Savapoint.com (Softpoint Multimedia)
Post by bill on Apr 1st, 2005 at 7:06pm

wrote on Apr 1st, 2005 at 5:19pm:
Cheers that looks pretty genuine as the location has the same postcode as the savapoint contact address.

I'll try it abit later and add it to the site.
Yes, it's the only firm at that Postcode with 'point' as part of their name, at Unit D1 and (from the names) which deals in electricals.

Title: Re: Savapoint.com (Softpoint Multimedia)
Post by DaveM on Apr 1st, 2005 at 7:29pm
Makes a change for BT's Directory enquiries to get something right (for a change) !  ::)
Bit more info - according to the Savapoint website -

The website and fulfilment side of Savapoint is managed by Softpoint Multimedia Limited.
Company Registration #3324895  (www.softpoint.co.uk).

and Softpoints contact page details advise -
Tel :  01283 740222   Fax:  01283 740333

Title: Saverpoint
Post by eprey on Dec 23rd, 2013 at 3:53pm
Warning
Beware when phoning the alternative to the 0843 number for Saverpoint.com. You will receive a very rude response.

Title: Re: Saverpoint
Post by Ian G on Dec 23rd, 2013 at 4:01pm
Is that because they don't want you to circumvent their 0843 number, it's the wrong department, or the number belongs to someone else?

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