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Main Forum >> Geographical Requests >> Abbey customer Services @  Milton Keynes
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Message started by majfran on Apr 11th, 2005 at 11:11am

Title: Abbey customer Services @  Milton Keynes
Post by majfran on Apr 11th, 2005 at 11:11am
Does anyone know the phone number for the Abbey at Milton Keynes please? I have the 0870 607 6000 number which takes up to three minutes before you speak to a real person.
This number is not listed on the Say No site.
Regards Mick Clements

Title: Re: Abbey customer Services @  Milton Keynes
Post by DaveM on Apr 11th, 2005 at 2:39pm
You don't say which service you require Customer services for !   :-/

The number you have given is the Insurance one, but again we've no idea which part - Domestic or Life.

We have a few numbers for these in the database, depending on whether it's sales or customer services.

Are you getting the general idea yet that you haven't given us sufficient information ??   ::)

Life insurance Customer services (ISA's, PEPs, Unit trusts, etc.) can be reached on 0845 7413002, 0141 2758000.
The main switchboard & Head Office address may be in Milton Keynes but most dept's are elsewhere, so is Glasgow near enough to for you !?  The other insurance numbers are in the database listing under Abbey.   ;D

Title: Re: Abbey customer Services @  Milton Keynes
Post by majfran on Apr 12th, 2005 at 4:09pm
Dear DaveM,
I do think you are being ever so slightly superior in your response to my request for information.The only info I could gleen from my correspondence with the Abbey was that I was in touch with their Customer Services at the address on the letter which was in Milton Keynes, had they been in Glasgow I am sure the letter heading would have been different.
If it will assist you obtaining the correct number then I am in negotiations with the Abbey's customer Services re a mis-sold endowment policy. How you classify endowments - insurance - of which part is life and part investment and part may be an  insurance policy I do not know.
Regards
Mick Clements


Title: Re: Abbey customer Services @  Milton Keynes
Post by DaveM on Apr 13th, 2005 at 12:18am
It wasn't a case of me being superior ! I was merely pointing out that your request was anomalous & that

[glb]you haven't given us sufficient information[/glb]

Now that you've told us it's about

Quote:
a mis-sold endowment policy
which I think you could say comes under ISA's, PEPs, Unit trusts, etc., try 0141 2758000

Title: Re: Abbey customer Services @  Milton Keynes
Post by majfran on Apr 14th, 2005 at 9:26am
DaveM,
Sorry to be such a pain but if this sort of info is required before a single request for the alternative to one entered phone number then it should be asked for on the opening page instead of this protracted method.
By the way the number you gave was for the Glasgow area when I told you that the office I wanted was located in the Milton keynes area.
Abbey have now sent me a freephone number from which they can connect you to any of their offices  :- 0800 731 7774 available Monday to Saturday 0700hrs to 2300hrs.
Perhaps this could be entered on the site for the benefit of all.
Regards
Mick Clements

Title: Re: Abbey customer Services @  Milton Keynes
Post by bill on Apr 14th, 2005 at 1:07pm

wrote on Apr 14th, 2005 at 9:26am:
Abbey have now sent me a freephone number from which they can connect you to any of their offices  :- 0800 731 7774 available Monday to Saturday 0700hrs to 2300hrs.
Perhaps this could be entered on the site for the benefit of all.
Regards
Mick Clements

Which is already on the database:

Quote:
Abbey (Groupo Santander) - 0800 7317774 - Customer services, Banking, Account enquiries - will transfer to other depts.


But you obviously missed it when (if) you searched.

Title: Re: Abbey customer Services @  Milton Keynes
Post by DaveM on Apr 14th, 2005 at 1:32pm
I still don't think you get this yet do you Mick !     :-/

We are NOT Psychics, miracle workers, or privvy to unpublished information. Everything we pass on is just what we can find through various sources that are available to EVERYONE with an internet connection, using our experience, common sense and resourcefulness. We provide a FREE service and request that you realise this and how we go about it is important.

That is why we have the entry ** Before posting, please read this for tips ** at the top of the Geographical Requests forum, which gives beginners like yourself details of how to go about requesting information and points you to another informative post by Dave, who is a moderator like myself.

If you had taken the time & trouble to read this and also look in our Database, you would probably have noticed some of the things I've mentioned. Also that we've had that 0800 number in our database for quite some time.

When Companies change their Geographic number and then go to 08**/090* without ever releasing the new Geo number, there is NO WAY on earth that we will ever find it (without insider information).

And for your information, the number that I gave you I rang & checked with them, is for the whole of UK & not just the Glasgow area.   :-X

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