Hi

Does anybody know a non 0870 number for tescos mobile?

Please?

Is that the man in the van who delivers my groceries?

:o very funny! no Tesco Mobile Phone customer service!

Tesco Mobile is a joint venture with 02.Customer Service Centre is in Bury.Lancs

Can only come up with 0845 900 1010 so far.At least it halves the price if it works.Let us know how you get on.

Does anyone know (I know this is slightly off subject) if calls TO a Tesco Mobile from a Landline cost the same as phoning an O2 mobile from a landline?  

Or are the costs different?   If so, what are they or how do I find out, because I nearly bought a tesco mob but then didn't on the grounds that nobody could tell me how much calls TO the mobile would be charged at.

If you know the first 5 digits, check the cost (from a BT landline) HERE.

wrote on May 9^th, 2005 at 9:08pm:

Does anyone know (I know this is slightly off subject) if calls TO a Tesco Mobile from a Landline cost the same as phoning an O2 mobile from a landline?

If Tesco Mobile uses the O2 network, then they will be charged (from a landline) the same as to an O2 mobile.

Calls from landlines are charged according to the number prefix (ie, which network operator it is allocated to). So when numbers are ported to another network, it still costs the same as phoning the old network when calling from a landline.

Tesco M is a virtual network,piggy backing on O2.As  Easy Mobile, and Virgin do on T Mobile.
As Dave points out calls are charged
as if you are ringing the real network.Unless the number was ported from another network.

Calls to all networks are 20p/min also same to any landline anytime of day or night.

But you can niminate 3 numbers for 50% reduction 10p/min and 5p/txt or look at www.tescomobile.com

Thanks Chris M but Smasher was asking about calls to the network,not from.

Do you know how much they charge to ring 0870 numbers,is this 20p a min or more?

Thanks for that everyone... really appreciate it!  

But just as I was about to dash to Tesco and buy a sim card, I noticed Onetel's "Freecaller" offer - if you have landline with them (not necessarily Line Rental) and a pay monthly mobile, from £5 per month, all calls between the mobile and landline and other mobiles on the same account are free for life.

See the offer for yourselves and decide if really is too good to be true! http://www.onetel.co.uk/index.php/freecaller

Yep but you are tied to a contract for a year and the cross network calls are high 40p a min!

Have you had a chance to look at the EasyMobile sim offer.You pay a fiver and get ten pounds of calls,and you can still pick a good no,and the rates are better then Tesco,or anyone else come to that.

I had a look at Easymobile, but was a little wary of their super-uber-cheap call rates... does anyone here have Easymobile because if so that would be a little more reassuring.  :-/

I also wonder if it's possible to somehow get two sim cards to work in a single mobile handset, using an adaptor maybe? ???  I ask about having two sim cards because Orange have some very competitive offers, including the TRY promotions and 2 for 1 cinema tickets on Wednesdays...

I am using Easy M at the mo, and the rates are correct.But there is some interesting reading on
www.mobile expert.co.uk about there lack of customers.

You can still get twin sim card holders to go in some phones.Try a good accessory shop.

Noticed that Onetel offer to pay the unlocking fee from your old network! :-)  My phone is locked to Orange at the moment and apparently as it's a Sagem MyX-7 it's a bugger to unlock the "dodgy way" ;)

Does anyone have an alternative number for Tesco Mobile?
THeir details are :      Tesco Mobile Customer Services
                              Dumers Lane
                              Radcliffe
                              BL9 9UR
                              Tel: 0870 900 4455              

Thanks :) :) :)                

                             

Hi, I'm after an alternative number for Tesco Mobile Helpline to help someone else.  What I have been given is 08453006660, but searching a bit also yielded 08709004455.
Thanx.

Smasher wrote on May 9^th, 2005 at 10:50pm:

Thanks for that everyone... really appreciate it!   But just as I was about to dash to Tesco and buy a sim card, I noticed Onetel's "Freecaller" offer - if you have landline with them (not necessarily Line Rental) and a pay monthly mobile, from £5 per month, all calls between the mobile and landline and other mobiles on the same account are free for life. See the offer for yourselves and decide if really is too good to be true! http://www.onetel.co.uk/index.php/freecaller

YOU  SHOULD CHECK THE  WITH 'TALK TALK'

WHEN YOU GET THEIR GREAT LANDLINE DEAL, THEIR PAY AS YOU GO MOBILE OFFERS 10P ANY NETWORK AND 5P TEXT...AND FREE CALLS TO ANY TALK TALK LANDLINE

seems you can unblock your phone on the tesco website instead of ringing them which costs national rate

http://www.tescomobile.com/help/pukService.aspx

If its any help i have 2 ported numbers on easy m have had no probs so far with them thay have been very helpfull :)

The customer service number of Tesco Mobile is 0845 301 4455.  Could not find geographical No.

Their email is: support@tescomobile.com

Their location is:

Dumers Lane
Bury
Radcliffe
BL9 9UR

This thread was started 16 months ago by chrism who posed a question concerning whether anyone knew of a geographic number for Tesco Mobile in order that we do not have to pay the expensive 0870 or 0845 rates.

We have got onto some other interesting subjects but have still got no closer to answering the question. Surely there must be someone out there who works for TescoMobile who can come up with an alternative geographic number.

Unless anyone can come up with an alternative, all I can suggest is to phone them at the weekend using 18185, which will cost you 1p a minute to the 0870 9004455 or 0.5p a minute to the 0845 9001010 number.

Or ring them from your handset if you can , on  4455 at 20p a call, and if the problem is of their making, ask them for a credit. :)

You can actually make calls on the Tesco Mobile PAYG network for the equivalent of just 8.6p a minute. For further details see the thread http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1158187969

Tesco contacted me regarding a phone I wanted to cancel, when I hung up I dialed 1471 to retrieve 01270 755000 now listed on sayno… which I consequently entered. I phoned them up at the weekend and to my surprise another company answered the phone. Tesco reroute there calls through them sometimes so be aware to make sure that if and when you do call 01270 755000 don’t phone during the weekends and make sure to call between 9am-5pm weekdays.   [smiley=thumbsup.gif]

BalmPot wrote on Nov 6^th, 2006 at 5:12pm:

Tesco contacted me regarding a phone I wanted to cancel, when I hung up I dialed 1471 to retrieve 01270 755000 now listed on sayno...

This number is for 20:20 Logistics Ltd.

Great detective work BalmPot, it has taken a long time to find out this Geo No. This will save a lot of people a lot of money. Many thanks.

My pleasure, you’re more than welcome. I’m not sure but I think you might be able to reroute 0845 077 0066 too. This is the number that came with my invoice.

BalmPot wrote on Nov 6^th, 2006 at 5:12pm:

Tesco contacted me regarding a phone I wanted to cancel, when I hung up I dialed 1471 to retrieve 01270 755000 now listed on sayno… which I consequently entered. I phoned them up at the weekend and to my surprise another company answered the phone. Tesco reroute there calls through them sometimes so be aware to make sure that if and when you do call 01270 755000 don’t phone during the weekends and make sure to call between 9am-5pm weekdays.   [smiley=thumbsup.gif]

I tried this number today and got through to 20/20 customer services. I asked for Tesco Mobile Customer Services and was put straight through. Tesco's then answered immediately and I embarked on a very long call.  :) :) :)

Nice one peterlittleton [smiley=cool.gif]!!  Happy New Year!! [smiley=thumbsup.gif]

This is the number on the bottom of the receipt they tell you to phone: 0845 3006660
This is the direct line number that you should call 01202 737597

If the number changes i shall change it accordingly

:)

Tesco Mobile customer care number is 0845 301 4455, which is answered with an IVR (menu):

1. Pay as you go (alternative 0161 705 5378)
2. Pay monthly (alternative 0161 705 5344)


0161 705 53xx:

329 O2
330 O2
331 O2
332 O2 Pay & Go Direct Debit Team
333 no longer available - redirect 0161 705 5500
334 Corporate Technical Support
335 O2 Airwave Test number
336 O2
337 O2
338 O2
339 O2
340 O2
346 O2 Broadband - straight to agent