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Message started by titus on May 17th, 2005 at 5:42pm

Title: The History Guild
Post by titus on May 17th, 2005 at 5:42pm
Does anyone know the phone number for The History Guild Book Club, Customer Support?  They are a division of W.H. Smith PLC based in Swindon.  They have been a pain in the neck about an unwanted order.  I am sick of sending them emails that they reply to but never follow through with any positive action.  Now they have sent me this number to use should I need to contact their department URGENTLY! - 0870 165 0239 - and I am expected to pay for the privilidge.  Bloody cheek >:(

Title: Re: The History Guild
Post by nickachoichoi on May 17th, 2005 at 10:47pm
My searching shows this "History Guild" to be a part of the widely criticized BCA Book Club at the exact address listed: BCA, Farnsby Street, Guild House, Swindon, SN99 9XX

Their 0870 customer service number is not exactly the one mentioned, but close, so might be worth a call anyway...

Customer Services: 0870 165 0292 Swindon Office: 01793 512100

People apparently don't like this company much...many complaints online. Hopefully everything will be worked out.

Hope this helps,

Nick

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