Does anyone know the phone number for Savastore - a division of Watford Electronics Ltd

Jessa House, Finway, Luton, LU1 1WE

Here is a list of their 0870/1 numbers

Switchboard; 0870 027 0872, 0870 027 0873

Customer Services; cs@watford.co.uk - 0870 027 0884

General Sales; sales@watford.co.uk - 0871 666 1616, 0870 027 0889

Major Accounts; major.accounts@watford.co.uk - 0870 027 0888, 0870 027 0889

Credit Control Account Customers; accounts@watford.co.uk - 0870 027 0881, 0870 027 0882

Technical Support; ts@watford.co.uk /Aries PC Support; pcsupport@watford.co.uk - 0870 027 0886

By the way you may like to see this site! I am another dissatisfied customer

~ Edited to assist readability # DaveM

[edit]Amendment of Title as Savastore (old name) now diverts to Saverstore !  :-/
Watford Electronics purchased by Globally Ltd February 2007.
The references in this post have been amended to assist in searches using new name.

~ DaveM[/edit]

Try searching on Internet Archive. You may find that the 0870s go to the same geographical numbers which were used before NGNs were put in place.  :-/

If you do find this, build up a list of all 0870 numbers and what their geographical equivalent is.

I see sales is an 0871. Wouldn't touch that with a bargepole!  :-X

Thanks, I have tried that but they were using NGNs from the start of their savastore site in 2001!

I found this, which maybe a starting point for others?  Will continue to hunt   ;)

SAVASTORE LTD

LUTON BEDFORDSHIRE
LU1 1TR  
01582 488 588 fax

The map linked to this is showing its location in Finway and says that it is

Personal computer and peripheral manufacture and sales

Might be worth trying around this number?

A document on the net aboiut call centre education gives Watford Electonics no as 01582 745577.
Let us know how you get on.

I tried this number - 01582 745577 -  inside and outside office hours and there does not seem to be any reply on it...

So not sure where to go next?

Thanks for ideas so far...

Discovered some more info about a few different numbers. 0870 729 5555 is the main Watford Electronics number from many years ago, as was 0800 035 5555 (now Cartel Communications).

The series 01582 745555 (hence 0870 729 5555) and above all came from the period when they were in the building opposite, shared with Huntleigh Medical. When they moved (as mentioned above) all those numbers now seem to have been taken over by Huntleigh, as I found when I managed to get answers to my calls. Many thanks to them for their help.

I have carried out a careful Google search on this company recently. I put in such criterion as 'Watford electronics' '01582' amongst other things but WITHOUT 0870 or 0871.  It came up with a few redundant geographical numbers.

It seems that they changed their Geographical numbers and then diverted them to the premium rate numbers.  It seems that they have done all they can to hide their original geographical numbers. Even Directory enquiries has all their listings as either an 0871 or 0870 numbers.

I e-mailed them recently and asked them to provide me with their Luton based Geo number.  They e-mailed me back and asked me to correspond with them by e-mail.

I would simply refuse to do business with this company.  If they have to rely on making a 'kick back' out of the customer's call costs then something is wrong.  In the USA it seems that a lot of businesses have 'toll free' numbers and they are over much bigger distances as well.  Just e-mail them and tell them that unless they disclose their conventional geographic number that you will refuse to do business with them.

Alt

I would simpl

Thanks, everyone, for all your help.
I too have not managed to penetrate the wall - yet!?

I have at least managed to get through on email - but I will not be using this supplier again.

I did buy from them before, not realising what could happen if things went wrong (or all the negative comments about them out there on the web!

Ironically their head honcho has had some really positive publicity for the work he is doing in the community!

If I get any more info I'll post it here!

Thanks again!

Iv found this number

01582 650888

Website info (http://manstey.boson.posiweb.net/devices/office.php?id=246)

keith.padbury@chamber-business.com

 01582 650888

 01582 650900

 Watford Electronics
Jessa House, Finway Road
Luton
Beds
LU1 1WE

Hi!  

I'm trying to ring these people - Watford Electronics / Savastore
Finway
Dallow Road
Luton    LU1 1WE
UK
Www.savastore.com
"0871 666 1616"

They are in the unverified list with this entry:
Watford Electronics 0870 7295555 01582 745555 It seems that all their 0870 numbers can be changed by replacing 0870 729 with 01582 74 ... now if only they would answer the phone!

Sadly, this is no longer true - 01582 745555 rings but is not answered, while their 0871 666 1616 number goes throuugh to the call centre after two rings.

I also tried 01582-487777 which I found on Google - the number has been re-used for BNUK - "they haven't been here for years" said the bloke.

Can anyone help?

:o)
Jack

jacw2000 wrote on Jul 12^th, 2006 at 1:11pm:

Sadly, this is no longer true - 01582 745555 rings but is not answered, while their 0871 666 1616 number goes throuugh to the call centre after two rings.

But is it really no longer true? I believe that some NGNs answer the call and wait until the geographical becomes free, rather than the geographical answering and giving you the hold music. This would make sense (for the company, at least) as it allows for more calls to be answered than they have lines. Also, if it were not to answer within so many minutes it will cut out as there is a limit to how long you can ring a number with no answer. Of course, I'm sure that today's privatised telecoms companies would love to make this as small as possible as they don't get any revenue from a call connection that is ringing unanswered. That's where answering services come in like BT 1571 and Orange Answerphone.

Anyway, I suggest that you try the geographical and hang on until it cuts out. Also, if you use 1899, use your normal provider as 1899 might terminate unanswered calls sooner.

[edit]
DaveM wrote on Jun 29^th, 2005 at 4:26pm:

The series 01582 745555 (hence 0870 729 5555) and above all came from the period when they were in the building opposite, shared with Huntleigh Medical. When they moved (as mentioned above) all those numbers now seem to have been taken over by Huntleigh...

DaveM, I can't find where it's mentioned above, so do we know where they have moved to as Jessica House, LU1 1WE is still the address for the SAVASTORE.COM domain (see here).[/edit]

Hi!

I worked through this thread and noted down all the numbers mentioned (I think).  Here are the results:

01582 745555 – rang unanswered for 3 minutes – I gave up
01582 488588 – re-used for OPG Ltd
01582 650888 – reused for Businesslink IT services
01582 650900 – number unavailable tone
01582 745577 - rang unanswered for 2 minutes – I gave up

It looks to me like they took on a new 0870 number and gave up all their old numbers - which is unusual because there must have been some people who had the old number written down.  

Regards
Jack

Watford Electronics are a computer manufacturer. I bought a computer from Savacentre (which is their sales arm) and it has had to be returned for repair under warranty. The computer was returned on 12.1.07 I have already spent over £10 calling their number 0871 666606 and holding on forever. Now I refuse to incurr any further costs and am emailing them daily to their preferred route of communication - their customer service department. I am waiting to see how long it takes to receive a reply.  :-[ I am utterly despairing and would be grateful for any help!

I did not manage to find the geog number for Savastore/Watford Electronics but the following may be of interest:

just ordered a Core 2 Duo laptop from Savastore and I found that Customer Services are hard to contact by email as they don't answer emails sent to their customer services email address and to call them costs 10p a min and you have to wait over 20 mins usually.

Looking on this thread and others I found 3 email addresses that you can use to contact Savastore I emailed all three and had a reply in 2 hours.

They are;

ricky.raqeeb@watford.co.uk Someone quite high up supposedly
sj@watford.co.uk Shazid Jezza the MD
peter@watford.co.uk Peter Hill the customer services manager

It is from: http://www.grumbletext.co.uk/vt.php?p=20339

I've been using the site for a while, it's very helpful  :)

Hopefully I've done this request correctly (its my first try... so go easy!)

Unfortunately I couldn't locate a geographical number for saverstore.com though.

http://www.saverstore.com

0871 855 3009

Saverstore.com
1 Finway
Luton
Beds
LU1 1WE


All other details can be found here if they are going to be of any use...

https://www.saverstore.com/information/enquiries.aspx


Thanks

Chris

Saverstore, previously Savastore owned by Watford Electronics, was purchased by Globally Ltd in February 2007, operating from the same address, which also happens to be the address for the ISP Redten Internet, who were NOT included in the buyout. More information from this PcPro news item.

It should be remembered that Watford Electronics also bought out the brands and assets of defunct PC manufacturers Time and Tiny in 2005.

Watford Electronics left debts of £3.5m (9 February 2007)

As for an Geographic alternative number for 0871 8553009, you can see from the previous attempts to get an alternative for the 0870's, we had NO success. They have carefully obfuscated them over the years.

I can't tell you how fast they answer the 0871 'cos I have NO INTENTION of calling it to find out. If you have tried, please let us know, just for reference purposes.

Hi all,

Has anyone please any idea if there is another number for 0871 855 3009 - www.saverstore.com
When I ring this number, I have been on line for 30 minutes, and my phone bill is very high.

Many thanks

mynumb

Hello everyone

Please could someone help me locate a non-geo number for the outfit called Saverstore.com (were previously called Savastore.com)

Website address is

www.saverstore.com

Their postal address is:-

Saverstore.com
The Business Centre
1 Finway
Luton
Beds
LU1 1TR

From their website, it also states that:-

“ Contact us via Telephone

Our sales line is open between 9am to 6pm Monday to Friday. For quality and training purposes your call may be recorded.

The telephone number is 0871 855 3009.

For all other enquiries, please use our online Feedback Form.

Please Note: At present we are unable to respond to non-sales enquiries by telephone. ”

I have placed an order with them and would like to get more info about the order placed...I know that I could use the “online enquiry form” to ask about the order, yet was wondering of anyone knows a contact number instead?

Thanks for your help - if you need any more info, please reply and let me know.

Regards

I assume you are looking for a geographical number and not a non geographical number as you supplied that in your request ::)

Anyway I can't find one a the moment but in the meantime this maybe of interest to you

http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=302680&forumid=2

Yes, Sherbert, have re-read what I have written, and yes, you're right.....it is indeed a a geographical number as opposed to the non-geo one...got all mixed up there, didn't I???

If you do have any luck at all, please let me know.

Rgds

happy37

You could always use this form to contact them in the mean time or have you already been down that route?

http://www.saverstore.com/information/enquiries.aspx?strata_url=n&section=products/information/enquiries

Hi sherbert

Thanks for your tip - actually ended up contacting them via the online contact form and had 2 replies to my query via email.

See below for email headers - am I right in saying that we cannot email them back?????

Return-Path: noreply@saverstore.com
Delivered-To: xxxxxxxxxxxxxxxxxxx
X-FDA: 62518033074
X-Panda: scanned!
X-Spam-Summary: 60,1,0,5672d36a833b41bc,d41d8cd98f00b204,noreply@saverstore.com
X-Filterd-Recvd-Size: 9943
Received: Fri, 31 Jul 2009 14:08:35 +0000 (UTC)
Received: Fri, 31 Jul 2009 15:08:35 +0100
Received: Fri, 31 Jul 2009 15:08:35 +0100
Received: Fri, 31 Jul 2009 15:08:35 +0100
Received: from ONLINE-EMAIL.online.local ([10.0.4.166]) by
online-gateway.online.local with mapi; Fri, 31 Jul 2009
15:08:31 +0100
From: CS-TS <noreply@saverstore.com>
To: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date: Fri, 31 Jul 2009 15:08:29 +0100
Subject: RE: www.saverstore.com - FB032084 - Ordering - Other. SFBF
Thread-Topic: www.saverstore.com - FB032084 - Ordering - Other. SFBF
Thread-Index: AcoR5XHPeJ1ckF7qRgWsAePjAwp4fQAAtu7w
Message-ID: <4CF91BE89A69C84FB059378950B721A8304B61B3BF@ONLINE-EMAIL.online.local>
References: <4220FDD16282B549BBE7BC02377D2366014C3E32DF61@ONLINE-EMAIL.online.local>
In-Reply-To: <4220FDD16282B549BBE7BC02377D2366014C3E32DF61@ONLINE-EMAIL.online.local>
Accept-Language: en-US, en-GB
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-oldmsgid: <4CF91BE89A69C84FB059378950B721A8304B61B3BF@ONLINE-EMAIL.online.local>
acceptlanguage: en-US, en-GB
Content-Type: multipart/alternative;
     boundary="_000_4CF91BE89A69C84FB059378950B721A8304B61B3BFONLINEEMAILon_"
MIME-Version: 1.0
X-Envelope-To: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Now all resolved, yet it will stil be nice to have a number for them in case they don't reply to my emails etc.....

Thanks again - if you or anyone else does locate a number, please do post it here.

Regards

happy37

Xtranet Kiosk are based at the same address and have a 0871 855 fax number which is in the same range as Saverstore's phone number, so perhaps they are linked:

http://www.xtranetkiosk.com/

Xtranet's telephone number is 01582 528591

Glad you had some luck. :)

Yes you are quite right, you can not reply to those emails. >:(

Saverstore is operated by Online Distribution Ltd. It also runs BizITStore.

Whois bizitstore.com (that's a look-up of registration information for that internet address) reveals that the same address. Also, contact telephone number 01582 528526 and email adrian@saverstore.com. This telephone number is similar to the one for Xtranet Kiosk.

So the office numbers for Saverstore could be 01582 5285xx.  :-/

Hello everyone

I am looking for a geographic number for the company called Saverstore.

Their website is:-

www.saverstore.com

Their address is:-

Saverstore.com
The Business Centre
1 Finway
Luton
Beds
LU1 1TR

Non-geographic phone number is 0844 482 3004.

The fax number is 0844 482 3005.

Many thanks in advance.

Regards

happy37 wrote on Feb 16^th, 2011 at 2:03pm:

Hello everyone I am looking for a geographic number for the company called Saverstore.

happy37, we have discussed this company before, of which you were the last person to ask about it about a year and a half ago.  ::)

I posted what I found about it and no one, including yourself, responded, either with further information or anything found as a result of what I'd posted.

Apologies, Dave - I did do a search for saverstore in the database, and nothing came up, including the thread that I'd started about the same outfit......my bad!

I will try what you've said previously to see what happens - I will post back and let everyone how I get on.

Thanks again.

Regards

Hi Dave et al,

Morning - am back to report success!!!

I just tried the number as given in this thread, 01582 528526, and spoke to a chap who helped me with my query.

Please add this number to the database and mark as verified.

Many thanks.

Regards

happy37 wrote on Feb 17^th, 2011 at 11:52am:

Morning - am back to report success!!! I just tried the number as given in this thread, 01582 528526, and spoke to a chap who helped me with my query. Please add this number to the database and mark as verified.

Thanks for this. I've added this to the listings as verified.  :)

Hi, just tried the landline number listed for Saverstore (01582 528526) and it no longer works. Got a recording saying I had dialled an invalid number.

chris_r wrote on Feb 6^th, 2015 at 2:51pm:

Hi, just tried the landline number listed for Saverstore (01582 528526) and it no longer works. Got a recording saying I had dialled an invalid number.

Thank you for letting us know, I have removed the number.

If anyone finds an alternative, please let us know.