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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Numbers Chat >> Columbus Travel Insurance https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1121183226 Message started by Cruz on Jul 12^th, 2005 at 3:47pm

Title: Columbus Travel Insurance
Post by Cruz on Jul 12^th, 2005 at 3:47pm

I was thinking of getting a policy from these people - until I checked their 'Emergency Contact' details online:

Quote:

Emergency Assistance
SAS
Tel +44 (0)870 905 8545
Fax +44 (0)870 905 8560

If they haven't even grasped the fact that it is either not possible or very exensive to call a UK 08xx number from abroad, I doubt they'll be able to provide a satisfactory Emergency Service.

How not to get customers in one easy lesson .....

Title: Re: Columbus Travel Insurance
Post by Kiwi_g on Jul 12^th, 2005 at 4:15pm

Columbus Direct are not listed on the BT phone number database. A postcode search on Royal Mail reveals Club Direct operating from the same address. Phone number (per BT) is 01243 817781

I agree, they seem to be two bricks short of a lorryload in the marketing department and would not be surprised if the rest of their organisation is run in the same way.

Title: Re: Columbus Travel Insurance
Post by Gazzer on Jul 12^th, 2005 at 9:13pm

Maybe their marketing dept. are very clever.

Have you ever heard of an insurance company making it easy for you to make a claim? If you cannot contact them how you can you lodge a claim?

Title: Re: Columbus Travel Insurance
Post by Alternative on Jul 12^th, 2005 at 10:55pm

They're not a bad company. I've had several policies with them over the years and also made one claim back in the early 90's - They did pay up and handled things quite well!

They do in fact have Geo numbers. Please try the the following and if they work, please list them on the verified section for others:-

Main 020 7375 0022
Emergency 020 7939 9645
Fax 020 7407 9206

All the best.

Alt