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Message started by ashley on Aug 22nd, 2005 at 4:53pm

Title: Fault with 18185
Post by ashley on Aug 22nd, 2005 at 4:53pm
Hello,

I am having problems dialling the access code 0808 1703 703 from a ntl line, getting message service is unavailable. Any one having same problem?

Ashley

Title: Re: 18185
Post by bigjohn on Aug 22nd, 2005 at 8:27pm
The 0808 and 0207 access numbers do not appear to be working yet.Why not e-mail them

Title: Re: 18185
Post by ashley on Aug 22nd, 2005 at 9:16pm
I e-mailed them about the problem and this is the message i got back.


Quote:
Dear Sir or Madam,

Thank you for your email.


We are sorry for the inconvenience. Due to the complexity of some connections,
technical
problems may occur. This type of fault is mostly temporary, please try again
later.

We hope this has answered your question.

Should you have any further queries about 18185 please visit our list of
Frequently Asked
Questions http://18185.co.uk/info.php

Kind regards,
18185 Customer Services
http://www.18185.co.uk

Title: Re: Fault with 18185
Post by ashley on Aug 23rd, 2005 at 5:54pm
Still cant ring access number!  >:(

Keep e-mail them, just get pre written e-mails sent back to me.

Title: Re: Fault with 18185
Post by ashley on Aug 25th, 2005 at 4:15pm
Still not working !!!

What are they doing at 18185, dont they want cable customers to use their service?

Any one else having problems or having better luck trying to report the fault to 18185?

Send e-mails to

service@18185.co.uk

Thanks
Ashley

Title: Re: Fault with 18185
Post by ashley on Sep 22nd, 2005 at 4:34pm
18185 is now working from a cable line using the access number 08081 703 703

;D ;D ;D

Title: Re: Fault with 18185
Post by Hugh on Sep 23rd, 2005 at 7:53pm
So why would you use 18185 instead of 18866?
Is there some hidden benefit?

Title: Re: Fault with 18185
Post by bigjohn on Sep 23rd, 2005 at 8:21pm

wrote on Sep 23rd, 2005 at 7:53pm:
So why would you use 18185 instead of 18866?
Is there some hidden benefit?


You would use it in conjunction not instead,because it offers Landline and now Cable Customers cheaper peak calls to 0870,and cheaper weekend mobile rates.

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