I'm trying to contact Dell's sales team but none of the numbers in the database or the related thread (linked below) helps as they all seem to close at 6pm and I know they are open till 9pm daily.

Topic: DELL Software Support - 0870 366 4026

I'm using a dial-up connection at the moment so I am limited in terms of what I can actually find out myself without sitting here for hours and keeping our phone line engaged.  

However, I've found this from BT.com:

Dell Computers  (UK) Ltd Sales
Milbanke Ho,
Western Rd
Bracknell
RG12 1RW

but that simply lists the number as 0870 9079070.

Any ideas from you guys?  I normally manage to find the geo numbers as I have done in the past but I'm going to need some help here.

Thanks ;)

Smasher ;D

The number in the database (01344 860 456) for that address appears to be a head office/reception number.

Assuming sales is dealt with at the same address then if you have inclusive mins on your landline try numbers around 01344 860 456 as chances are they'll use numbers around that range.

A 192.com search comes up with only a few geographicals as follows:-

01344 860 456 (mentioned above)
01344 372 767 (fax)
01344 378 000

A search of their website here revealed that they use numbers for Direct Dial as 01344 37 xxxx.  Therefore, I would have thought 'Sales' is on a number range around 01344 37 xxxx or nearby 01344 860 456.

Update:

A little thing you could try and that is ring someone on 01344 37 xxxx and if they don't reply sales then ask them for the extension number of sales.  If someone does provide it to you without thinking then simply dial 01344 37 + ext number.

I tried something similar searching for Bosch's geo and having tried a few times (most just transferred me to switch), one person actually gave me the extension without thinking.

Thanks bbb_uk ;).

I've tried many random extensions but no joy, just voicemail. >:(  Perhaps I'll leave a voicemail message for some random person and hope they get back to me! ;D

I've emailed to ask about their extension numbers, twice now and got this same reply both times >:(


Quote:

Dear Customer The no for sales are as follows 0870 907 5219, tech is 0870 908 0800 customer care 0870 906 0010 unfortunmately these are the only no we have Kind Regards Dell_UK_Outlet

I won't be buying for Dell till I get the extension numbers - that's for sure!

378002 - meeting room
378005 - voicemail

373000 - reception as quoted by person answering 8002
860456 - number for Reception, "ask to be put through"

. . . and now for the bad news, which nobody has so far mentioned !!  :-/

Dell Tech Support is actually in India (now) so what's the betting that as they have recently switched it to there, that it's set up on VOIP ??

Keep trying those UK numbers though but I have this feeling in my water !   :-[

0870 907 3354 is the Dell Public Sector sales line but 353 12043354 is some other company in Ireland's direct internal extension.