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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> First ScotRail https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1126021472 Message started by n00n00 on Sep 6^th, 2005 at 3:44pm

Title: First ScotRail
Post by n00n00 on Sep 6^th, 2005 at 3:44pm

First Scot rail only seem to have 0835 and 0870 numbers.

Please can anyone find a free or Geographic number becase they haven't sent me my tickets.

First ScotRail Customer Relations
First ScotRail, PO BOX 7030, Fort William, PH33 6WX

Tel: 0845 601 5929

Title: Re: First ScotRail
Post by Dave on Sep 6^th, 2005 at 4:11pm

The requestor has noew found a number which is now on the unverified list. It is 0141 3354260.

Title: Bargain Berths (First Scot Rail)
Post by rebeccalund123 on Jan 18^th, 2008 at 4:37am

Looking for 0870 606 2031 alternative as the web booking page is down.

Title: Re: Bargain Berths (First Scot Rail)
Post by jgxenite on Jan 18^th, 2008 at 9:43am

You might want to try 0141 335 4201 (found on 192.com when searching for First ScotRail). There are also unverified numbers in the database that might help,

Title: First Scotrail Telesales
Post by stuartpalmer on Mar 23^rd, 2008 at 11:38am

I'm looking for an alternative to 0845 7 55 00 33, which is the Telesales number for First Scotrail. I know that the call centre is based in Fort William, so the Geographical alternative should be an 01397 number.

I've written to Scotrail pointing out that the 0845 number costs customers money and (probably) gives the company no benefit - but no reply as yet!

Title: Re: First Scotrail Telesales
Post by jgxenite on Mar 23^rd, 2008 at 12:30pm

Well, it would appear that their fax number is 01397 708 239 (within the area code you specified) so it is possible that the number is located close to that one. Perhaps you could try a few extensions near that one?

Title: Re: First Scotrail Telesales
Post by jgxenite on Mar 23^rd, 2008 at 12:38pm

Actually, scrap that - after searching for the fax number, I've located the following number - 01397 773300. It is probably the switchboard for "FirstInfo" (the "section" that runs the customer services for Scotrail). Please try that number and see if they will transfer you.

Title: Re: First Scotrail Telesales
Post by Dave on Mar 23^rd, 2008 at 3:34pm

stuartpalmer wrote on Mar 23^rd, 2008 at 11:38am:

The 0141 number now has a recording on giving the 0845 number. Try the number found by jgxenite and let us know how you get on. You may have to ask to be put through to telesales.

Title: Re: First ScotRail
Post by stuartpalmer on Mar 23^rd, 2008 at 4:58pm

I'll be calling next week to book tickets - so will try that number and report back.

Many thanks for the swift replies.

Title: Re: First ScotRail
Post by jgxenite on Mar 23^rd, 2008 at 6:50pm

No worries - please let us know how you get on. I suspect that the terminating number for the 0845 one will be somewhere in the range we have uncovered. It might also be worth asking them for an alternative number while you are on the line.

Title: Re: First ScotRail
Post by RossCo on Oct 26^th, 2008 at 10:31pm

Numerous people have tried by using this number and will not be transferred as it is not possible as the number is for an admin office.

Title: Re: First ScotRail
Post by Minardi on Nov 9^th, 2008 at 5:54pm

Well, what is the geographic number then? Sounds like you work there.