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Message started by dennisinuk on Sep 20th, 2005 at 11:26am

Title: National Insurance Contributions Office (HMRC)
Post by dennisinuk on Sep 20th, 2005 at 11:26am
I got a new N.I. telephone number. 01912256914. Please add it into the database. Thanks!

~ Edit by Dave: Thread title edited

Title: National Insurance Contributions Office (HMRC)
Post by anita88 on Sep 14th, 2006 at 12:50pm
they only give me this no. 0845 6000643 for apply for NI number. thanks

~ Edit by Dave: Thread joined to existing one

Title: Re: 0845 for apply for NI Number
Post by Dave on Sep 14th, 2006 at 1:08pm

anita88 wrote on Sep 14th, 2006 at 12:50pm:
they only give me this no. 0845 6000643 for apply for NI number. thanks

anita, another request and yet again little information.  ::) ::) ::)

What does NI stand for? Northern Ireland, National Insurance or something else?

Title: Re: 0845 for apply for NI Number
Post by anita88 on Sep 14th, 2006 at 1:13pm
National Insurance No. thanx

Title: Re: 0845 for apply for NI Number
Post by Dave on Sep 14th, 2006 at 1:20pm
The National Insurance Contributions Office website is: http://www.hmrc.gov.uk/nic/

From the about page contact details are:


Quote:
Inland Revenue
National Insurance Contributions Office
Benton Park View
Newcastle upon Tyne
NE98 1ZZ

Telephone 0845 302 1479
Open Monday to Friday 8am to 5pm


A check of the unverified listings reveals several entries for National Insurance with the number 0191 2135000, which is a Newcastle one.

Title: Re: National Insurance Contributions Office (HMRC)
Post by anita88 on Sep 14th, 2006 at 1:23pm
thank you!

Title: National Insurance Contributions/Pensions
Post by Barbara on Jan 15th, 2007 at 11:32am
Hi, can anyone help please?    The number in the database for National Insurance of 0191 2135000 is not recognised when dialled.   As it is in the database as covering most of this vast department, does anyone have another geo number to try?   Also does anyone have a geo no for the Retirement Pension Forecasting Team, Room TB001, Tyneview Park, Whitley Road, Newcastle upon Tyne NE98 1BA, tel 0845 3000168 - (cannot find anything in database)?   Thank you, any help gratefully received.

~ Edit by Dave: Thread joined to existing one

Title: Re: National Insurance Contributions/Pensions
Post by derrick on Jan 15th, 2007 at 12:23pm
Just called tha number, 0191 2135000. and was answered , "HM Revenue and Customs can I help" so the number does work.

I have some other numbers, though you will have to try them

0800 991234  pensions service, this one works

020 77122171
0191 2187777, this is from overseas, ask for the local number.

0191 2256914
0191 2187585

Title: Re: National Insurance Contributions Office (HMRC)
Post by Dave on Jan 15th, 2007 at 3:07pm
I have joined the threads on National Insurance Contributions Office. The OP quotes 0191 2256914 which is one of the numbers derrick has listed in the previous post.

Title: Re: National Insurance Contributions Office (HMRC)
Post by Barbara on Jan 15th, 2007 at 3:55pm
Thanks for that everyone.    On the 0191 2135000 number, they did answer but merely referred my husband to 0845 3021479, saying they couldn't put him through from the switchboard!   He then used 0191 2256914 & that did work & the person answering was able to deal with his questions immediately.

Title: Re: National Insurance Contributions Office (HMRC)
Post by Dave on Jan 15th, 2007 at 4:00pm

Barbara wrote on Jan 15th, 2007 at 3:55pm:
Thanks for that everyone.    On the 0191 2135000 number, they did answer but merely referred my husband to 0845 3021479, saying they couldn't put him through from the switchboard!   He then used 0191 2256914 & that did work & the person answering was able to deal with his questions immediately.

This 0191 number is listed in our database under two entries. One is for the 0845 you quote and both mention "NI Contributions" in the Other Info field. Indeed, if you enter ni contributions in the company search box several other similar numbers come up.

Title: Re: National Insurance Contributions Office (HMRC)
Post by Lizevans on Feb 1st, 2007 at 11:36am
I rang the NI today using 0191 213 5000 ... the switchboard said they couldn't put me through, and referred me to the 0845 number; but, when I asked to speak to a supervisor, I was told about thirty seconds later that the supervisor had given them the go-ahead to put me through ...


Title: Re: National Insurance Contributions Office (HMRC)
Post by Cruz on Feb 1st, 2007 at 3:22pm

Lizevans wrote on Feb 1st, 2007 at 11:36am:
I rang the NI today using 0191 213 5000 ... the switchboard said they couldn't put me through, and referred me to the 0845 number; but, when I asked to speak to a supervisor, I was told about thirty seconds later that the supervisor had given them the go-ahead to put me through ...

So, "I can't put you through" suddenly morphs into, "I've been told to LIE TO YOU and say I can't put you through - but I can really."

Aren't public services truly wonderful under Nu Labour?

Title: Re: National Insurance Contributions Office (HMRC)
Post by donquixote34 on Feb 15th, 2007 at 3:11pm

Quote:
If you look at the HMRC website they give "international" alternatives for the 0845 numbers of all tax offices here:

http://www.hmrc.gov.uk/local/individuals/international-e-l.htm

All you have to do is replace "+44" with "0".

I tried the above to my local Income Tax Office on my landline and got past the recorded message, but a person then put the phone down on me  :(   Not to be deterred, I tried (for the sake of it) the geographical number again using my mobile, and sure enough, they took the call.   It looks like they are call screening so its a good idea to dial 141 first.    

I would ask our ex-patriot friends to also dial 141 so the Revenue do not know where the call is coming from  ;D

Title: Re: National Insurance Contributions Office (HMRC)
Post by mikeinnc on Feb 15th, 2007 at 10:59pm

Quote:
I would ask our ex-patriot friends to do the same so the Revenue do not know where the call is coming from


But that is the whole point, donquixote. If caller ID works across international boundaries (and that is a complex, vexed and inconsistent issue), then the called party will effectively see that the call is from overseas by the caller ID. If not, then it will appear as 'private number' - or some such other non-identification code.

For example, if I get a call from the UK (to the US), when caller ID works, I will see 447984xxxxxx or from Australia 6189232xxxx. The first numbers immediately tell me it is from the UK (+44) or from Australia (+61).

The Tax Office would see the same, I guess - 1930555xxxx from the US, for example.

We have no need to try and "fool" the system. It is designed for us! (And I doubt if we could, anyway)

The saving grace is the fact that it is NOT consistent, so 'Private caller' could be an overseas caller or an internal UK caller who has dialled 141 as a prefix. They have no way of knowing and so must answer the call.

Keep the b******ds guessing, I say.....!    ;)

Title: Re: National Insurance Contributions Office (HMRC)
Post by Boris Bear on Feb 18th, 2007 at 5:38pm
I can get numbers for NICO - all I need to know is a rough idea of why you want to contact them (given that there are several thousand people working there in various disparate business areas) and I will advise you of the appropriate number.

Obviously it may take me a day or two to check the site, respond, etc.

Title: NI Contributions Office (Newcastle-Upon-Tyne)
Post by mjbj on Mar 11th, 2007 at 4:50pm
I am currently trying to get through to HM Revenue & Customs (National Insurance Contributions).

Their address is as follows:

National Insurance Contributions Office
Benton Park View
Newcastle upon Tyne
NE98 1NG

Their telephone number is: (0845) 915 5996 (I can see no fax number given).  Website is given as http://www.hmrc.gov.uk

There is an alternative number listed on your website:  (0191) 225 5996

I have tried the geographic number from my mobile, but it is engaged constantly - even out of office hours - so I don't think that is the right number somehow.

I'm a bit reluctant to do this online because:

a) I'd like to talk to a human being
b) someone might intercept my details &
c) I don't want or need them to know I have internet access (not permanently yet, anyway - not my PC)

Hope anybody can help, please?

Title: Re: NI Contributions Office (Newcastle-Upon-Tyne)
Post by Dave on Mar 11th, 2007 at 5:05pm

mjbj wrote on Mar 11th, 2007 at 4:50pm:
There is an alternative number listed on your website:  (0191) 225 5996

I have tried the geographic number from my mobile, but it is engaged constantly - even out of office hours - so I don't think that is the right number somehow.

There is an entry that says that numbers of the form 0845 91***** can be dialled using 0191 22*****. I don't know where that came from but that would explain the 0191 number.

If you search the database for ni contributions several other numbers come up. Perhaps one of those will work for you.

Title: Re: National Insurance Contributions Office (HMRC)
Post by mjbj on Mar 11th, 2007 at 6:51pm
Thanks for your reply, Dave.   :)

I will have to try in the week and let you know how I get on.


P.S.  I have just tried the numbers in the list you suggested, and it looks like the (0191) 225 3002 number is a red herring as that is engaged.

Title: HM REVENUE AND CUSTOM
Post by ashek123456789 on Jan 31st, 2008 at 2:48pm
HI

I NEED A LANDLINE NUMBER FOR THIS 08456000643.

THIS NUMBER BELONGS TO NATIONAL INSURANCE DEPARTMENT  OR HM REVENUE AND CUSTOM FOR NI BOOKINGS.
I DIDN'T FIND IN THE DATA LIST.

SO I AM WAITING.


THANK YOU VERY MUCH.

Title: Re: HM REVENUE AND CUSTOM
Post by Dave on Jan 31st, 2008 at 3:13pm

ashek123456789 wrote on Jan 31st, 2008 at 2:48pm:
THIS NUMBER BELONGS TO NATIONAL INSURANCE DEPARTMENT  OR HM REVENUE AND CUSTOM FOR NI BOOKINGS.
I DIDN'T FIND IN THE DATA LIST.

Some suggestions are in the above posts. There are also numbers in the database for national insurance - search for ni contributions  ;)

Title: Re: National Insurance Contributions Office (HMRC)
Post by ashek123456789 on Jan 31st, 2008 at 3:16pm
but there is no number for this 08456000643.

so what i can do?

Title: Re: National Insurance Contributions Office (HMRC)
Post by Dave on Jan 31st, 2008 at 3:19pm

ashek123456789 wrote on Jan 31st, 2008 at 3:16pm:
but there is no number for this 08456000643.

so what i can do?

Just because that 0845 isn't listed doesn't mean that the listed numbers aren't suitable alternatives.

Some organisations use different 0845/0870 numbers for the same department or purpose. Some might be slightly different, but the alternative number listed may be able to deal with your query.

You will have to try those 0191 numbers and report back which work for your query. That way we can add it to the list.

Title: Re: National Insurance Contributions Office (HMRC)
Post by ashek123456789 on Feb 1st, 2008 at 10:09am

anita88 wrote on Sep 14th, 2006 at 12:50pm:
they only give me this no. 0845 6000643 for apply for NI number. thanks

~ Edit by Dave: Thread joined to existing one



so is this the alternative number 01912135000 for 08456000643 ??

please know me.

Title: Re: National Insurance Contributions Office (HMRC)
Post by Dave on Feb 1st, 2008 at 12:20pm

ashek123456789 wrote on Feb 1st, 2008 at 10:09am:
so is this the alternative number 01912135000 for 08456000643 ??

It's listed in the database as being a fax number.

You will have to try the numbers and see if they will deal with your enquiry. Then report back as to what you find to help others who are looking for the same thing.

It's trial and error!

Title: 0191 2256914 is NOT the Pensions Service
Post by Val53 on Jun 3rd, 2008 at 11:13pm
This is not an official HMRC post. I am a regular user of this website and I work in an area of HMRC receiving calls from customers who think they are phoning the Pensions service.  When we ask where they obtained the 0191 2256914 number, they confirm they've used this website.

An alternative number of 0191 2256914 is given on this site to the 0845 number for the Pension Service.  It is not the DWP Pension Service but it is HMRC National Insurance Contributions office and unfortunately we are not able to answer questions about Pensions.  Also there are only ever 3 or 4 phones open on that line during working hours.  The line is intended for customers of Individuals Caseworker who we have written to quoting our official number 0845 9156914 or if our own Contact Centre needs more specialist help.  

0191 2256914 is also given on this site as an alternative to the NI helpline 0845 3021479. But again it is not an alternative number as there are only a few lines open and the NI helpline has a wider knowledge of NI matters that we don't deal with in Caseworker.
Hope this saves someone the frustration in getting through to the wrong area :)

Title: Re: 0191 2256914 is NOT the Pensions Service
Post by Dave on Jun 4th, 2008 at 7:11am

Val53 wrote on Jun 3rd, 2008 at 11:13pm:
This is not an official HMRC post. I am a regular user of this website and I work in an area of HMRC receiving calls from customers who think they are phoning the Pensions service.  When we ask where they obtained the 0191 2256914 number, they confirm they've used this website.

I have removed the unverified entries for "Pension Service" which refer to this 0191 number.


Val53 wrote on Jun 3rd, 2008 at 11:13pm:
0191 2256914 is also given on this site as an alternative to the NI helpline 0845 3021479. But again it is not an alternative number as there are only a few lines open and the NI helpline has a wider knowledge of NI matters that we don't deal with in Caseworker.

I have left this entry for the time being as there is no verified alternative at present.

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