It seems the local alternative to 0871 2661737
ie 01274 4097577 and 409579 have been taken out of service.

But you can phone their 'Outside UK' line
02071700737

Thanks for the Information but you made two glaring errors there.

wrote on Oct 10^th, 2005 at 1:52pm:

It seems the local alternative to 0871 2661737 ie 01274 4097577 and 409579 have been taken out of service.

The 087* is actually 0871 2261737 and the Geo should have been 01274 409577

I confirmed that the callcentre has now moved to India onto the 0207 1700737, which gives you various Enquiries options to choose from, and I've amended the database accordingly.

It's worth noting also that the switchboard of the parent company WILL NOT put you through to the Customer services dep't so don't bother trying !!  :-/

Thanks for editing

::)
Jet2 has an Indian call centre, an 0871 number. The listed alternatives are given as: 0207 1700 737 and 0207 1500 374.
Obviously Jet2 has cottoned onto the use of these numbers and they no longer work.
Has anyone got the new numbers. The Leeds 0113 number does not carry booking information.

edwardmac wrote on Nov 20^th, 2008 at 11:38am:

Jet2 has an Indian call centre, an 0871 number. The listed alternatives are given as: 0207 1700 737 and 0207 1500 374. Obviously Jet2 has cottoned onto the use of these numbers and they no longer work.

See above. 0207 1700 737 was an "outside UK" number, ie for overseas callers and was presumably published on the website.

Looking at the Jet2.com contact page the new number is 020 3031 8103. This number says its for non-UK callers and refers UK callers to the 0871 number.

Trying nearby numbers reveals 020 30318101 is the number we are looking for and 8102 is the alternative to the 0906 number.

Thank you very much for that. How can the site update these details for future viewers?  :)

edwardmac wrote on Nov 20^th, 2008 at 12:14pm:

Thank you very much for that. How can the site update these details for future viewers?  :)

I have already done it.  ;)

I have also added an entry with the alternative for the 0906 number as well.

I seem to be struggling with some of the alternative numbers for jet2 that are listed on this site.
020 3031 8101-a recorded message-possible overseas call centre says not in use

020 3031 8103-was wheelchair assisstance number also not in use

called 0113 238 7444-the customer service number and was given
0871 2261 737

one of the recorded messages gave
0844 472 1031 for uk
and 00 44 203 2059 8337

Is anyone able to help please

0871 2261  ma737

The 0871 2226 range is allocated to talk talk give the main switchbord a call and to be connected to number ranges. Tell them that you are unable to dial 0871 numbers from your phone.

This has worked for me in the past

These are the contact details for Talk Talk business they will be able to source the alternative number for you, but weather they will or not is another matter.

Small business: 0800 083 3003  -  Mon-Fri 8am-6pm
Large business: 0800 298 6725  -  Mon-Fri 8am-6pm

alyon wrote on Dec 29^th, 2011 at 4:48pm:

I seem to be struggling with some of the alternative numbers for jet2 that are listed on this site. 020 3031 8101-a recorded message-possible overseas call centre says not in use 020 3031 8103-was wheelchair assisstance number also not in use called 0113 238 7444-the customer service number and was given 0871 2261 737 one of the recorded messages gave 0844 472 1031 for uk and 00 44 203 2059 8337 Is anyone able to help please

Thanks for posting this. I've joined it on to the existing thread for Jet2.com.

It turns out that the number you posted which I've highlighted was getting very warm!

Firstly though, it is often useful to look at what we have, including what 08 (and 09) numbers are used for which alternatives are being sought.

As you can see in the posting I made above, three years ago (at that time) the alternative to the 0871 number was 020 3031 8101 and 8102 was the alternative to 0906 302 0660. These alternatives were the direct alternatives; that is they answered in exactly the same way.

I then had a look at 020 3031 81xx:

00 not recognised
01 message says that "number is no longer operational"
02 Jet2.com redirection message to 0901 230 0230 alternative for 0906 302 0660 (albeit it doesn't go anywhere!)
03 Jet2.com Special Assistance Line redirector 0844 472 1031 from UK or 0044 203 059 8337 from overseas
04 Jet2.com Accounts Payable Department
05 message says that "number is no longer operational"
06 message says that "number is no longer operational"
07 message says that "number is no longer operational"

All these numbers have a moment's silence followed by a distinct purring ringing tone. 8102 matches the old 0906 number which is just over 50 pence per minute from BT and has now been replaced by the 0901 number which is just over 60 pence per minute from BT.

0844 472 1031 and 020 3059 8337 match and are Jet2.com's Special Assistance Line.

Working downwards, I found that 3059 8331 through to 8336 is the Jet2.com Enquiry & Information Line which matches 0901 230 0230. Part of its recorded message says that calls cost 60 pence per minute, but this obviously only applies when called via the 0901 number.

020 3059 8330 is the alternative to 0871 226 1737 Jet2.com's Flight Booking Line. It is for making a new flight booking, changing an existing flight booking or for making a travel insurance or car hire reservation. It says that general enquriies should be directed to 0901 230 0230.


It is also useful to look at the Jet2.com contact page to see what numbers are published by the Company itself:

• For bookings and amendments to bookings 0871 226 1737
  
• For general enquiries 0901 230 0230
  
• For bookings and general enquiries (from others countries; those not listed) 00 44 203 059 8336
  
• myJet2 Loyalty Programme 0844 493 1880 if calling from the UK, or +44 1133 958228 from overseas

Following the trail from the myJet2 "overseas" number, I found that 0113 395 8226 is Jet2holidays. However, we already have a direct alternative for it which is 0113 387 9555 and can be used interchangeably with 0800 408 5599.


I have also removed some unverified entries and post them here for the record. I guess that these might be for the Jet2.com desk at respective airports:

• Leeds/Bradford Airport 0113 250 8518
  
• Manchester Airport 0161 435 3491
  
• Newcastle Airport 0191 214 6563

So, to recap, the alternatives which answer in the same way as their 08/09 counterparts and are now listed in the database are as follows:

• Flight Booking Line 0871 226 1737 = 020 3059 8330
  
• Enquiry & Information Line 0901 230 0230 = 020 3059 8331
  
• Special Assistance Line 0844 472 1031 = 020 3059 8337
  
• myJet2 Loyalty Programme 0844 493 1880 = 0113 395 8228
  
• Jet2holidays 0800 408 5599 = 0113 387 9555

Enjoy!  :)

What a very thorough and valued eplanation, as usual Dave you are doing a fantastic job, keep up the good work.

Happy New Year

After robust criticism by Which? and various newpapers including
http://www.telegraph.co.uk/finance/personalfinance/consumertips/household-bills/10367664/Ministers-urged-to-act-as-seven-in-ten-travel-firms-hit-public-with-premium-rate-rip-off-phone-lines.html
it appears that jet2 have changed their numbers from 0871 and 0906 to 0800 and 0333 and have done so in under two weeks.


Quote:

If dialling from the UK For new bookings 0800 408 1350 - Calls are free To make a change to an existing booking 0333 300 0042- Calls are charged at 10p per minute

http://www.jet2.com/new/answers/customer-service

It's a shame they still have no idea what these calls cost.

Calls to 0800 numbers are free from a landline, but cost up to 41p/min from a mobile.

Calls to 0333 numbers are charged at the same rate as calls to 01 or 02 numbers and count towards inclusive allowances on landlines and mobiles.

Ian G wrote on Oct 25^th, 2013 at 2:18pm:

After robust criticism by Which? and various newpapers including http://www.telegraph.co.uk/finance/personalfinance/consumertips/household-bills/10367664/Ministers-urged-to-act-as-seven-in-ten-travel-firms-hit-public-with-premium-rate-rip-off-phone-lines.html it appears that jet2 have changed their numbers from 0871 and 0906 to 0800 and 0333 and have done so in under two weeks. Quote: If dialling from the UK For new bookings 0800 408 1350 - Calls are free To make a change to an existing booking 0333 300 0042- Calls are charged at 10p per minute http://www.jet2.com/new/answers/customer-service It's a shame they still have no idea what these calls cost. Calls to 0800 numbers are free from a landline, but cost up to 41p/min from a mobile. Calls to 0333 numbers are charged at the same rate as calls to 01 or 02 numbers and count towards inclusive allowances on landlines and mobiles.

You can provide feedback here

The IVR menu quotes National Rates when calling the 03 number.

It's great they have changed to it, but it needs improving.

:)