Hi,

I did a search but couldn't find an existing thread for York.

Basically I'm looking for a geographic number for the accomodation numbers. The 0870 number in question is 08707583XXX - according to the OFCOM list this is allocated to Your Communications, but they don't seem to have an allocation in the York area code (01904).

The telephone system here seems to be seperate to the 'phone system for the rest of the University. The extension number is 71XXXX, whereas admin, etc, is a 4 digit number. To contact an admin department from a room phone, you have to prefix the 4 digit number with 43 - which is also the geographic phone number normally used (01904 43XXXX). The 0190443 allocation is allocated to BT, as is the 0190471 allocation, but attempting the obvious and dialling 0190471XXXX returns number unobtainable.

The service is Dognbone, so if there's anyone who can help me I'd be much obliged :).

Thanks, Chris Northwood.

About a year ago, I mentioned York in passing in a thread on another university that used dognbone:

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?board=news;action=display;num=1097534421;start=1#1

Then I seemed to come to the conclusion that they are a small company operating out of a farm, so would use other companies to carry their calls. The provider of the 0870 and local numbers could be different, or they could use the 0870 to route to a VoIP system with no real numbers.

It's a longer shot, but with these DDI arrangements the first digit is often changed:-
You might try dialling each of
01904710XXX
01904711XXX
01904712XXX
01904713XXX
01904714XXX
01904715XXX
01904716XXX
01904717XXX
01904718XXX
01904719XXX

dropping the first digit of the 4 digit Internal number XXXX.

You may have a few apologieds to make before finding the right one.

Catalyst Management has very little information on its website.

I don't think you'll find it as easy as using the 01904 71 prefix, it will probably be a different system provided by another telco.

Information on York Uni's website is here. News about the university's switch of phone operator is here.

As there are no Your Communications prefixes in York, you could try the following providers:

• Thus Plc: 01904 85 Change date: 06/2002
  
  
• Torch Communications:
  
  • 01904 32 Change date: 05/1999
    
  • 01904 56 Change date: 07/1994
  
  
• NTL:
  
  • 01904 33 Change date: 05/1995
    
  • 01904 34 Change date: 05/1995
    
  • 01904 80 Change date: 01/1998

From posts on this site Liverpool University has two systems (KeyCom and Dog 'n' Bone) with different 0870s. I'm not sure which is which, but the Your Comms 0870 is attached to a Thus geographical, so I suggest you try that first.

Hi,

Ive got a big problem with this one. York Uni is supplied by Dog'n'Bone, and the number in halls is 08707xxxxxx Can anyone tell me what the actual phone number would be if you wanted to call the room using the area code which is 01904

Any help is appreciated... :-/

Thanx
:)

Dear Chris,

Have you had anymore luck with the York Uni numbers? Im still trying to figure out what the 'real' number would be for a halls 0870 number, any help you might be able to give me is appreciated.

Thanx,

A

:)

codecracker, have you tried any of the prefixes I have suggested?

Yes, but they are not for Dog'n'Bone, and thats the company that supplies the uni at York...and so the number Im trying to work out.

Any ideas?

Thanks,
:D

codecracker wrote on Jan 20^th, 2006 at 4:23pm:

Yes, but they are not for Dog'n'Bone, and thats the company that supplies the uni at York...and so the number Im trying to work out.

You mean the numbers Dave gave you in October? Dog 'n' Bone is only a brand name used for the service. It isn't the name that the numbers will have been allocated under by Ofcom. If you are serious about finding the geo number, please try those numbers Dave suggested!

jrawle wrote on Jan 20^th, 2006 at 5:28pm:

... Dog 'n' Bone is only a brand name used for the service. It isn't the name that the numbers will have been allocated under by Ofcom. ...

Ditto jrawle's comments.

Other university accommodation sites that use Dog 'n' Bone have geographical numbers provided by the above communications companies.

Try each prefix with the last four digits of the internal extension number. Let us know what you've tried.

I don't know whether this extra info helps, but my own number at York is 08707585***, where the last two digits match the last two digits of my internal extension number.

It appears that the 0870758 part is constant, but different places have the next number changed.

I haven't tried everything yet, but  I know that 0190485(last 4 digits of my extension) is a valid number, just not mine.

elcondor wrote on Jan 26^th, 2006 at 10:02am:

I don't know whether this extra info helps, but my own number at York is 08707585***, where the last two digits match the last two digits of my internal extension number.

Try the numbers Dave suggested above with the last four digits of your internal extension. I seem to remember this was how it worked at another university.

elcondor wrote on Jan 26^th, 2006 at 10:02am:

I haven't tried everything yet, but  I know that 0190485(last 4 digits of my extension) is a valid number, just not mine.

How do you know? Who's is it? Is it anothers student's room phone?


jrawle wrote on Jan 26^th, 2006 at 5:43pm:

Try the numbers Dave suggested above with the last four digits of your internal extension. I seem to remember this was how it worked at another university.

If 01904 85xxxx gets you through to another student phone, then I suggest that that may well be the prefix for all the halls rooms' phones. It's just that the last four digits of the geographical might not be the same as the extension.  :-/

I don't know if it's another student number, I just rang it on a mobile while seeing if my phone rang  ;D

What seems interesting to me is that some of the numbers in the York 0870 range also seem to be valid numbers at Lancaster.

That said, I haven't tried Torch Communications yet, and their name seems to ring a bell from some maintenance work that was done a while back.

The Torch prefixes don't work either - again, they appear to be already used for some other telephony system.

Frankly, I don't think that NTL would be providing this service, but I could be wrong.

elcondor, What numbers have you tried, ie which prefixes with which suffixes?

I suggest you try the prefixes with the last 3 digits of the extension and 0 to 9 as the third digit, EG:

01904 320xxx
01904 321xxx
01904 322xxx
01904 323xxx
01904 324xxx     etc

I've tried 325XXX so far, since that matched the 0870 number, but I'll be triyng the others fairly soon.

I've recently moved rooms, and my new one still has an ACC sticker on the phone, the number now reads 08700 43**** where **** is the last four digits of my extension.

Presumably, this means that Dog 'n' Bone uses ACC's old numbers as far as it can - does anyone know them?

elcondor wrote on Oct 11^th, 2006 at 9:33am:

I've recently moved rooms, and my new one still has an ACC sticker on the phone, the number now reads 08700 43**** where **** is the last four digits of my extension.

0870 043 is allocated to Telewest, change dated 07/1999.

There is one Telewest prefix in York, 01904 292 change date 02/2006. So if that was the date it was allocated, then it might be too new.


Quote:

Presumably, this means that Dog 'n' Bone uses ACC's old numbers as far as it can - does anyone know them?

What's ACC?  :-?

ACC was the original phone provider at York, and pretty much all the telecoms equipment in the older buildings still features their logo.

They later became NETNet, and went into financial trouble - usually their interests were bought out by Dog 'n' Bone.

As for trying the number, it's invalid for my extension, so presumably there's some other element at work (my phone socket has 031 on it)

I'm going to bump this, since I have new info.

My original 08700 43**** number has been disabled, to be replaced with

08707 56**** , where the last two digits match the last 2 digits of my room number.

elcondor wrote on Feb 21^st, 2007 at 4:12pm:

My original 08700 43**** number has been disabled, to be replaced with 08707 56**** , where the last two digits match the last 2 digits of my room number.

elcondor, what 01904 numbers have you tried, either now or when you originally posted on this thread?
When they changed numbers, was there a down time when you couldn't used the phone?
Any other clues as to what telco it could be?

According to the OP, numbers were 0870 758xxxx in October 2005. This is a Your Communications prefix, as too is 0870 756.

Your Communications is now part of THUS plc, so it could be a THUS 01904 number: 01904 85xxxx

I've just tried the Thus one you've mentioned, and that's invalid by the looks of things.

I'll try a few more, and report back.

elcondor wrote on Feb 21^st, 2007 at 4:36pm:

I've just tried the Thus one you've mentioned, and that's invalid by the looks of things.

Going by the other ones we've found, the last few digits relate to the internal extension number rather than the 0870. Try changing the digit after 01904 85:

ie

01904 850123
01904 851123
[...]
01904 859123

where the last three digits, shown in the example as 123 are the last three digits of your internal extension number and 0870.

If some numbers answer, see if you can ascertain whether they are in the University's halls and if so, what their extension is. Make a note of those numbers.

I've done the lot, and no joy.

I've been told that the University itself runs this, and these particular 0870s have been running for about 3 years.

I'm tempted to try the 71 idea, simply because most of our other extensions use that kind of logic.

elcondor wrote on Feb 21^st, 2007 at 4:43pm:

I've been told that the University itself runs this, and these particular 0870s have been running for about 3 years.

Information here which gives a link to here.

I mentioned Catalyst Management earlier on in this thread here.


Quote:

How do I make a call from any other phone? From telephones not on the University network you need to dial 0800 064 1334 and then follow the voice prompts.

0800 064 is an NTL number. NTL's 01904 prefixes are listed in my previous post.


Quote:

I have a problem with the Dognbone service, what is the Dognbone Customer Services Number? The customer service number for the Dognbone service is 9 0808 144 3709 (Dial 1413 on campus). This called is free.

But 0808 144 is a Your Communications number prefix.