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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Inland Revenue - Working Family Tax Credit (WFTC) https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1129844877 Message started by nannamoon1 on Oct 20^th, 2005 at 5:25pm

Title: Inland Revenue - Working Family Tax Credit (WFTC)
Post by nannamoon1 on Oct 20^th, 2005 at 5:25pm

chello,

I have been trying to get through to WFTC depatment of Inland Revenue for most of the day now and this is not the first time that this has happend.

When I use the 0289 080836 all you seem to get is "all our advisers are busy please hold, you seem to be just kept on hold forever.

The other number is the Ireland WFTC number this seem to have an automated reply stating that all lines are busy please call back later, then cuts you off. This happens whatever day or time that you call.

I forgot to mention that when you dial the 0845 300 number that get you connected to an operator straight away.

Is there another number as this is driving me insane.

thank you for any help

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by joe65 on Oct 20^th, 2005 at 7:00pm

wrote on Oct 20^th, 2005 at 5:25pm:

....when you dial the 0845 300 number that get you connected to an operator straight away.

At least they Are providing a Premium Service on 0845 then.

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by bbb_uk on Oct 21^st, 2005 at 7:35pm

I have put in an FOI to them about this and their response is that they are withholding their number so I'll put in an internal review.

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by nannamoon1 on Oct 22^nd, 2005 at 6:17am

Hello,

Many thanks so far, much appreciated.

I had to use the 0845 300 number in the end as I needed to speak to them urgently, but would really appreciate the geographical number back.

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by nannamoon1 on Nov 8^th, 2005 at 2:57pm

Hi,

Just wondering if anyone has found an alternative number for the WFTC office yet? :(

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by Sarnie on Nov 18^th, 2005 at 2:40pm

I work in these offices and it's fair to say that it's a badly organised mess at the best of times.

The best times to call are usually at about 09:01, 11:35, 15:05 and 17:00-17:30. Apart from that it's often a complete nightmare to get through.

Good luck.

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by bbb_uk on Nov 18^th, 2005 at 4:57pm

nannamoon1 wrote on Nov 8^th, 2005 at 2:57pm:

Hi,

Just wondering if anyone has found an alternative number for the WFTC office yet? :(

Just added geographical alternatives to 0845 300 3900 used for Working Tax Credit & Child Tax Credit enquiries. Choose nearest area to you but I doubt it makes a difference.

Title: Re: Inland Revenue - Working Family Tax Credit (WF
Post by m3ssn on Nov 20^th, 2005 at 7:14pm

I did use the none uk resident number for a whilst before being told by an operator that as I am calling from wihtin the UK they would answer my question this time but refuse to next time.

I kicked off good style and in the end filed a formal complaint with the Tax Office I was then issued with 01772 887761 as the directors office. This number can be a pain to get through on but you can get through. I have just said to the Tax Office that I have had to bar all 08 telephone number due to a massive bill run up by 0870 numbers and that I can't access and they and therefore require an alt geo number

Regards M3SSN