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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Numbers Chat >> Talk Radio calling 0870 National Rate.Ofcom Reprt. https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1130794053 Message started by bigjohn on Oct 31^st, 2005 at 9:27pm

Title: Talk Radio calling 0870 National Rate.Ofcom Reprt.
Post by bigjohn on Oct 31^st, 2005 at 9:27pm

This Ofcom ruling covers amongst other things Talk Radio describing 0870 as National Rate on air.

http://www.ofcom.org.uk/tv/obb/prog_cb/pcb49/?a=87101

Scroll down and you will find it.

Title: Re: Talk Radio calling 0870 National Rate.Ofcom Re
Post by Tanllan on Oct 31^st, 2005 at 10:59pm

Tks BJ.
Brilliant.
Now will any other miscreants take note of this Ofcom ruling...?
But very useful ammunition, thank you.

Title: Re: Talk Radio calling 0870 National Rate.Ofcom Re
Post by Forum Admin on Oct 31^st, 2005 at 11:12pm

wrote on Oct 31^st, 2005 at 10:59pm:

Tks BJ.
Brilliant.
Now will any other miscreants take note of this Ofcom ruling...?
But very useful ammunition, thank you.

Yes, very nice :)

"While 0870 telephone numbers are not regulated as premium rate services, they can cost considerably more to call than geographic numbers. Guidance issued by Ofcom and by the Advertising Standards Authority makes it clear that these numbers should not be described as “national rate”."

Daniel

Title: Re: Talk Radio calling 0870 National Rate.Ofcom Re
Post by derrick on Nov 1^st, 2005 at 10:57am

For anyone interested,I was the complainant re the 0870 number and if you now look at Talksports website they now call their 0870 number as costing up to 10p per minute from a BT line, which is wrong as it is up to7.51p per minute.
They have also started stating on air that the text message will cost callers 50p plus network charges, another complaint I made to Ofcom at the same time.

Title: Re: Talk Radio calling 0870 National Rate.Ofcom Re
Post by bbb_uk on Nov 1^st, 2005 at 11:38am

It's only a part victory!

They mention ASA guidelines but ignored it when I made my complaint to them.

I made a complaint to ofcom about the Pizza advert (Domino's I think) that sponsored The Simpsons on Sky1. They used an 0871 number but didn't include the cost of this call. I included all relevant information from the ASA/CAP, etc.

A sponsorship advert comes under ofcom remit and not the ASA.

Ofcom's reply was that they were currently ok to do this and it was being looked into and a consultation had been done. I believe it was the other consultation that has been done and was released the same time as the NTS: A Way Forward consultation.

So it would appear the only thing they objected to was the 'national rate' description and not the fact that a company can remain silent (if they wanted) over these costs.