please help me with iberia's no,i couldn't find it here.08706090500.after my luggage being broken into on arrival & now on return my luggage went missing i don't fancy calling them on 0870 no from my mobile.

~ Edited by Dave: Thread title amended

Hi there!

I cannot supply you a geo number for the London office, however I have a got a number in Spain:

0034 91 514 99 58

I would suggest that you register your mobile either with Onetel or 18866, and you will get a London number to phone.  You will then hear prompts to phone using the respective networks, however LISTEN to what they tell you do on the network, otherwise you WILL be paying MOBILE rates.  

I hope, that this is of some assistance.

By the way, this info has been taken from Iberia's website.

James Bond

Iberia in the UK are based in Hammersmith, W.London.
(0208) 222 8900

Hi Paolo,

Yes, you are correct, however according 118118.com there is also another telephone number:

020 8222 8982

It may be worth trying too.

Well done.

James Bond

I tried both Paolo's and James' offerings.

The first (8900) offered options that had nothing to do with customer service, except that the caller was directed to the 0870 number ...

The second (8982) answered with electronic noise - a fax or a modem.

Still hoping, then ...

Try Iberia's mainland Spanish number:

0034 902 400 433

Passenger Matters

Let me know if this works.

James Bond

wrote on Nov 4^th, 2005 at 6:43pm:

Try Iberia's mainland Spanish number: 0034 902 400 433 Passenger Matters Let me know if this works. James Bond

You can call a Spanish number for 0.5p per minute plus 4p connection charge with www.18185.co.uk

Thanks for the info re www.18185.co.uk.  I suppose, that company still does not accept a direct debit.

Cheers.

James Bond

wrote on Nov 5^th, 2005 at 6:09pm:

Thanks for the info re www.18185.co.uk.  I suppose, that company still does not accept a direct debit.

Correct no Direct Debit option with 18185 but they are perfectly trustworthy with credit card charges at Finarea who also provide 18866 and 1899.

If you don't like paying that way you can use Finarea's dial through brand to Spain called http://www.bestminutes.co.uk at 1p per minute at all times, subject to 5p minimum BT connection fee.  Calls charged on your BT bill like any normal 0844 call.

Or why not book your Iberia flight online at http://www.opodo.co.uk who tend to offer special deals on Iberia tickets not available at www.expedia.co.uk or www.travelocity.co.uk   Opodo is part owned by Iberia.

Don't try booking at www.iberia.com though as you won't get the best price and their website is horrible.

Any alternative to 0870 609 0500. They have an admin number 020 8222 8900, but no connection to resevations or bookings.
Martyn

Suggest you call Iberia in the US on 001800 772 4642.  Although this is a toll free number calls from overseas are charged at direct dialled rates, typically 1p/min, for example via 08448612121.

When calling them keep in mind the time difference, they are open from 8am Eastern Standard Time onwards (1pm UK time)

After a bit of posing as an agent, I elicited that 0870 609 0500 gets you their Madrid office. 0034 902 400 433 is a Spanish premium rate line which appears inaccessible from UK. 0034 91 514 9958 appears to drop out after a few seconds. Searching the spanish telephone directory I've found 0034 91 587 7458, but at present I've only managed to get an announcement in spanish saying "all our agents are busy, please try later"

In Europe Iberia's telephone numbers start with "9" in all countries except Austria.  Although I haven't checked, I suspect numbers starting with "9" are premium rate numbers.

The number in Vienna, Austria, is: 0043 179 567 722 and this is an ordinary geographic number. Option 3 is for English.

From UK landlines Iberia's Austrian number can be called for 1p/min via various providers, e.g. 0844 861 3535.

For the same cost, 1p/min, Iberia in the US can also be called (see post above)

Thanks for all the help. I eventually got through to the Madrid office and they were absolutely useless!!(Hope their flights are better!!!)
martyngs

Thanks for directing me to this thread.  But 0208 222 8900 said "Index Voice Manager" and 0208 222 8982 is a fax or similar.  Do I gather that there are no verified numbers for Iberia after all?

I tried the US number (should be free on my call package) and they were as helpful as they could be -- though I didn't actually get a reply to my query.  Still, they did seem able to access the information if I'd had the right reference number.

Anyone know alternative to 0870 609 0500 - Iberia Reservations @ heathrow ?

many thanks Ros

If you want to make a reservation this can be done at any Iberia office.  Airlines have global reservation systems.

Iberia offices in Austria and the USA have geographical numbers and they can be called for ½p/min via one of the 0844 access numbers, e.g. 0844 205 0505, 0844 205 6040, 0844 205 8020.

Austria: 0043 179 567 722,  Option 3 for English

USA: 001800 772 4642

Message for Iompos - thanks for info - do I need to dial one of the 0844 no before (is as well as) dialling the full Austrian or US geographic code you gave me ?

Quote:

...do I need to dial one of the 0844 nos before dialling the full Austrian or US geographic code...?

Yes.

For Iberia in Austria dial 0844 205 0505 (or one of the other 0844 numbers I gave), then wait until they prompt you to dial the number you require, then dial 0043 179 567 722 followed by * or # according to what the prompt said. When Iberia answer choose option 3 for English.

For Iberia in the USA dial 0844 205 0505 (or one of the other 0844 numbers I gave), then wait until they prompt you to dial the number you require, then dial 001 800 772 4642 followed by * or # according to what the prompt said.

For a full list of 0844 access numbers see the Moneysavingexpert website:  http://callchecker.moneysavingexpert.com/intcallchecker/index.php

DAVE, PLEASE JOIN THIS THREAD WITH THE PREVIOUS IBERIA THREAD