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Message started by nutellajunkie on Nov 18th, 2005 at 1:34pm

Title: so long 1899 and the others
Post by nutellajunkie on Nov 18th, 2005 at 1:34pm
Ive just cancelled my 1899 and 18185 accounts, coz im sick and tired of them never replying to Emails and technical support.. I dont care how little guys they have working there, its their responsibility to keep us loyal customers..

For now, Ill just be using voipcheap, until I can find a simelar service for my landline (could be difficult at the mo)

They dont deserve our custom if they are going to treat us like nothing but money, and so they can eff off until they decide to improve by 100%!!

go me! :D

Title: Re: so long 1899 and the others
Post by andy9 on Nov 18th, 2005 at 10:16pm
Maybe, but we can't necessarily assume that voip providers will be free forever, except probably SIP to SIP calls

... and who owns voipcheap?

- same owners, same webstats bugs on the front page

Title: Re: so long 1899 and the others
Post by nutellajunkie on Nov 19th, 2005 at 9:27am
yes your fully correct, however voipcheap works for me, I pay them when I need to use it, then I know when they take my cash, not the other way around. Besides, having 2p credit at the moment still means I can make all the UK landline calls I like - tee hee!

Title: Re: so long 1899 and the others
Post by jay_dog on Nov 21st, 2005 at 3:36pm
I agree I have had it with bad customer services if they can't provide I now say good bye without hesitation.

They soon get the message if many others follow suit.


Title: Re: so long 1899 and the others
Post by nutellajunkie on Nov 22nd, 2005 at 5:42pm
just to let you know, still no reply to the THREE Emails I sent out in the past 2 weeks.. Bloody terrible!

Title: Re: so long 1899 and the others
Post by andy9 on Nov 23rd, 2005 at 1:47am
they replied to me twice yesterday, about 0560 numbers, the second time after I said they'd answered a question I hadn't asked (well it was 6 am the first time!)


Title: Re: so long 1899 and the others
Post by nutellajunkie on Nov 24th, 2005 at 12:32pm
Perhaps they dont like the Scottish then  ::)

Title: Re: so long 1899 and the others
Post by andy9 on Nov 24th, 2005 at 4:32pm
actually, the reply said they don't cover 0560 numbers, so maybe they don't like me either ......... but actually there response is ten times better than the mobile networks, one of whom referred me to a website about old std codes from the 50s and early 60s - only 3 [network] has given a reply so far (not included)

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