Trying to find an alternative to 0870892222. Fixing and Fastener company Harrison And Clough from Keighley West Yorkshire.

Try (01535) 626262.  I found this via Google on http://www.cyclingforlife.freeuk.com/spdonate.htm half way down the page.

:( Yes thanks for that. It was their old number and Ive just rung it again and it has a recorded message saying its changed to the 0870 one. Many thanks anyway, Dave

Well, the first thing about that number (01535 626262) which we should note is that it is still in service. It isn't the standard network recording. The call is answered and they have put a recording on the number, so this is perhaps a clue as to a DDI prefix they have.

Some contact details:
Website: www.harclo.com
The address on the website is a PO Box:
Harrsion & Clough Ltd.,
(P. O. Box 9)
Harclo Road,
Aireworth Road,
Keighley,
West Yorkshire.
BD21 4EG

This page gives 01535 626000. This gives the same recording as 626262.

This page gives a fax of 01535 608316.

The 0870 number is 0870 8892222.

Queue the fanfair....

A search of numbers close to those I suggested reveals the number you're after is 01535 626245  ;)

Thank you very very much, it works a treat. Im heavily impressed. My company spends around £50 per month ringing the 0870 number at Harrison and Clough, so this is a real saving. Word has it from past employees, that they are encouraged to "hold" people on the line too. Disgusting eh? Many thanks again, Dave Pollard

djinvicta wrote on Nov 28^th, 2005 at 1:17pm:

... My company spends around £50 per month ringing the 0870 number at Harrison and Clough, so this is a real saving. Word has it from past employees, that they are encouraged to "hold" people on the line too. Disgusting eh? ...

£50 a month! :o

Can't you order from them online?

And how much of that goes directly to Harrison & Clough? Assuming you're talking from a landline in the daytime, a pure guestimate, I would say in the region of £10 to £20. How many man-hours is it that your company spends on the phone to this company?

Would you respond to Ofcom's consultation on this issue? Ofcom (the government regulator for telecoms) believes that companies don't keep callers on hold to make money on 0870 numbers. More information on this in the Chat section of the forum and on the consultation information pages. You don't have to comment on all the ins and outs (although if you've got time that would be good), but just put your company's experiences with 0870s.

For the savings you've quoted it must be worth spending a little time to do this. If you have any more questions or need any more guidance about this, don't hesitate to post here.