Apart from just ignoring all Emails..

Ive noticed they still havent updated their websites, so what can we do here? Any legal action I could do to stirr them up a little? Not that im looking for much, I just want them ignorant twangers to realise they cant be so damn lazy.

was nice to get my last invoice from them today.. I look forward to taking my business else where.. *goes to look for some cable friendly suppliers*

:)Have you tried the Utility Warehouse Discount Club from Telecom Plus - they use CPS (carrier preference service) to route your calls, no boxes, no number to dial up front. They aren't the cheapest but WHICH? magazine rated them as No. 2 - and they can take over the LINE RENTAL from BT - saving money on that too. Don't worry about what happens if you get a fault, you dial the fault report number same as usual and it gets fixed - by BT! ;)
I have been a customer for 8 months now and have nothing but praise ::). My broadband is with them too - and they do some great packages with bottom-end broadband along with all calls free (any time, any network etc.) Even on the standard domestic package, when calling another UWDC member, that call is FREE, no matter how long it is. Why not ask me for an introduction? ;)

nutellajunkie wrote on Nov 28^th, 2005 at 6:45pm:

Apart from just ignoring all Emails.. Ive noticed they still havent updated their websites, so what can we do here? Any legal action I could do to stirr them up a little? Not that im looking for much, I just want them ignorant twangers to realise they cant be so damn lazy. was nice to get my last invoice from them today.. I look forward to taking my business else where.. *goes to look for some cable friendly suppliers*

Are you saying 1899.com definitely also charge 4p connection now?  I haven't made a call to check this yet since getting home.

I suggest you email david.stewart@ofcom.org.uk, who is Ofcom's Director of Investigations.  He already has Finarea (who own 1899, 18866, 18185 et al) on his list to investigate over their lack of an Alternate Dispute Resolution Process, especially as they also don't take phone calls or respond to emails.

Although I have already complained to him about Finarea it would help if as many as possible of you could join me in this as I am already a  well known complainer at Ofcom and the arrival of complaints from other sources is likely to increase the priority they give to dealing within Finarea's total contempt for complaints from its uk customers.

You should in theory also complain to the Ofcom Contact Centre but as they employ some of the most rude, smug, patronising, cynical, abrupt and unhelpful call centre workers in the uk I honestly can't say I would recommend that course of action.  Whereas complaining to Mr Stewart, who decides policy on who Ofcom investigates, direct by email is likely to achieve rather more.

Just made a couple of calls and checked my 1899 online invoice.

1899 is still only charging 3p connection per call for my 3 calls made today.

Perhaps a 18866 customer could make a call and confirm if their online invoice now shows a 4p connection fee?

BAT21Tiger wrote on Dec 1^st, 2005 at 2:44am:

:)Have you tried the

Thanks for that, but perhaps you should have read my full post.. I am a cable user!

nutellajunkie wrote on Dec 2^nd, 2005 at 9:35pm:

BAT21Tiger wrote on Dec 1st, 2005 at 2:44am: :)Have you tried the Thanks for that, but perhaps you should have read my full post.. I am a cable user!

Hi NutellaJunkie. Funny enough X supply Cable Customers  via a Smart Box. I guess your now be rushing for their Exclusive 01/02 calls package for Evening and weekends £5 a month plus £1.50 membership.Grand total £6.50p a month for  E&W calls ;D

PS.Have you found yourself another supplier yet/?

nutellajunkie wrote on Dec 2^nd, 2005 at 9:35pm:

Thanks for that, but perhaps you should have read my full post.. I am a cable user!

Just a wild guess using www.internic.co.uk but would a Peter Ross be a close friend of yours by any chance? ;) :D

Quote:

Hi NutellaJunkie. Funny enough X supply Cable Customers  via a Smart Box. I guess your now be rushing for their Exclusive 01/02 calls package for Evening and weekends £5 a month plus £1.50 membership.Grand total £6.50p a month for  E&W calls ;D PS.Have you found yourself another supplier yet/?

As i have trampled about google seeing what I can find, Ive yet to stumble upon one thats going to make my jaw drop..

Though, VoipCheap has kept me happy for the time being.. ITs rather amusing being able to call the states and austrailia for free, so indeed, drunken calls to KFC in NYC has paid off.. They need to get some manners..

wrote on Dec 2^nd, 2005 at 9:50pm:

[ Just a wild guess using www.internic.co.uk but would a ********** be a close friend of yours by any chance? ;) :D

He needs shot!