This is not actually a request - rather just info on alternative numbers - so wasn't sure whether to put it in this forum or Geo Numbers or Site Related.  Apologies if I've chosen the wrong forum.

Anyway, I have 2 credit cards both administered by HBoS - a Halifax card & a BAA WorldCard.  Statements on both give 15 (!) different 0845, 08457, & 0870 numbers for various types of queries - Halifax numbers mostly in the 08457 2x 3x 4x range, and BAA numbers mostly in the 0845 300 xxxx range.

But BOTH statements give the SAME geo number for International access for Change of Address, Statement Queries, Customer Complaints, and Lost & Stolen cards - equivalent to 4 different 0845(7) numbers.  Have used it this afternoon - from the UK, via 1899 - for both cards and with no queries about where I was ringing from etc. - and with a prompt answer & helpful service.

So this may be useful for other HBoS cards as well.

Couldn't find this in the database (verified or unverified) as an actual match for the 0845(7) numbers so have added it 4 times - once for each 0845(7) number.  Don't know if this is how you would prefer it added?

Thanks Trevor for trying. Unfortunately all those numbers were already in the database in one form or another. Sometimes when searching you have to be diverse and also look in the Other Info field. As yet I haven't managed to get Daniel (Forum Admin) to adjust the Number Search to include that field.  If indeed anyone knows the correct logical search string to add to that search field, PLEASE let him know what it is.

HBOS also cover various other cards as well as the BAA Worldcard, so I've added that to the list of many as we didn't already have it.

DaveM wrote on Dec 21^st, 2005 at 7:18pm:

As yet I haven't managed to get Daniel (Forum Admin) to adjust the Number Search to include that field.  If indeed anyone knows the correct logical search string to add to that search field, PLEASE let him know what it is.

How can anyone know that without knowing how the search is implemented? I know it's PHP, but are the numbers stored in a database?

At present there are two separate searches: number and company. I think it'd be better to unify these and have a single search that would find a string (number, company or whatever) in any field in the database. A checkbox that would allow unverified numbers to be included would also be welcome!