Hi,
Sorry, but I have more info than previously thought!!
ThemobileOutlet.co.uk
Address:
3/4 Riverdale House
Dockfield Road
Shipley
BD17 7AD
0870 1999 333

I'm thinking of getting a new mobile from themobileoutlet.co.uk website.  They seem to have a good deal, but I wanted to chat with someone over the phone to discuss a few things.  I clicked on their contact us link and this is their number: 0870 1999 333.
Does anyone have an alternative number?
Many thanks
Sumaiya

~ Thread title edited by Dave

I found an 0845 number you can try:

0845 070 5151

Otherwise I suggest you e-mail their customer services instead. If they don't reply, take your business elsewhere.

sales@themobileoutlet.co.uk

customerservice@themobileoutlet.co.uk

Thank you jrawle and thank you Heinz for your replies.
I think I'll email them rather than call!
Thank you anyway.
Sumaiya

Domain look up gives this address :

Quote:

Registrant:        Mr Ashraf    Registrant type:        Not supplied    Registrant's address:        711 leopold buildings        columbia road        shoreditch, london        E2 7NP        GB

Often some one recognises an address as being that of another company and has a Geographical number for that.

Can anyone help me with the geographical number for The Mobile Outlet.
0870 1999333 is their only contact number. At least they tell me what place I am in the queue so I can hang up if I'm number 6 or so. My daughter spent 45 minutes hanging on from position 2 so even that doesn't always work.
Any help, please?

A check of Internet Archive shows that Mobile Outlet changed from 0845 070 5151 to the current 0870 during 2003. Previous to that it used 0800 9700967 (now out of service).

There is an entry in the database for Mobile Outlet with the geographical 01274 714204 which is engaged at the moment. The NGN is 0870 0271212, which I can't find anywhere.

Does the number in the above post (01274 714204) work for anyone or is it just constantly engaged?

If it doesn't work then is there an alternative number??

Thank you in advance.

There were several entries for The Mobile Outlet, all unverified, in the database:

• The following are now not recognised:
  
  • 01274 714168
    
  • 01274 714204
    
  • 01274 714579
  
  
• The following are in service and are currently (maybe always are) engaged:
  
  • 01274 587070
    
  • 01274 714115

I've removed the 'not recognised' numbers.

Does the 0845 number still work? It's better than using 0870 anyway.

Just contacted the Mobile Outlet on 01274 714115 and got through straight away.

This number now has a network announcement redirecting to 01274 718568.

Hi, Just thought to direct you to the reams of bad publicity about this company. Just type The Mobile Outlet into Google. I should have known better than to deal with them having waited 45 minutes at position 2 on their 0870 number only to be told at a later attempt that the number was not working. In my experience this number and their e-mail address or snail mail address never works!  

Does anyone know the geographic fax number for the Mobile Outlet please?  The 0870 fax no is: 0870 199 1222.

On this site, the geo nos for voice calls may already be found.

(Problems with Mobile Outlet on cashbacks.)

Thanks.

Reply to: SayNo

Thx.

I am dealing with a numnber of disputes relating to the Mobile Outlet and, indeed, some other cashback retailers.  They all look as though they will result in legal proceedings being issued.

I was and am still seeking the Mobiile Outlet's geo FAX number and not the voicecall number.

svelte wrote on Nov 23^rd, 2007 at 9:21am:

Reply to: SayNo Thx. I am dealing with a numnber of disputes relating to the Mobile Outlet and, indeed, some other cashback retailers.  They all look as though they will result in legal proceedings being issued.

They took 2 payments of £1.99 from my credit card and despite not being able to supply the phones have not made a refund or even replied to my emails.  I know it's only £4 but I'm not prepared to spend a fortune on 0870 numbers to get hold of them.  Will you be using the Small Claims Court, SayNo?

napolibill wrote on Nov 24^th, 2007 at 9:39pm:

They took 2 payments of £1.99 from my credit card and despite not being able to supply the phones have not made a refund or even replied to my emails.  I know it's only £4 but I'm not prepared to spend a fortune on 0870 numbers to get hold of them.  Will you be using the Small Claims Court, SayNo?

Rely to NapoliBill

Thx.

I understand the point of principle and irritation.  I suspect that companies like these may make a lot of money cumulatively banking on people not bothering to waste their time (understandably) on pursuing modest or derisory amounts.  You might consider taking up the issue with the credit card company, assuming the sums taken were not authorised.  No legal duty or responsibility is or will at any time be owed or assumed to you.  This is just an informal suggestion.  You should obtain your own legal advice.

napolibill wrote on Nov 24^th, 2007 at 9:39pm:

Will you be using the Small Claims Court, SayNo?

Sorry, forgot to mention: yes, expect to be using the small claims court.