I am looking for an alternative number for London Buses cust services who are on 0845 3007000.

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~ Edited by Dave: Thread title amended

You should give as much info as possible when posting a request.(Website,Address,Fax No etc etc)

Read http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1107463510 before posting requests.

Heres the website: http://www.transportforlondon.gov.uk/buses/contact_home.asp which might help someone crack this one.

Hi there!

I think you must be refering to this:

http://www.firstgroup.com/ukbus/london/london/contact/contactindex.php

Correct ?

James Bond

jamesbond wrote on Dec 30^th, 2005 at 11:01am:

Hi there! I think you must be refering to this: http://www.firstgroup.com/ukbus/london/london/contact/contactindex.php Correct ? James Bond

That links  ok if the op wanted info on First Buses! But their are a lot more bus companies then them operating in London. ;D

London Buses

Arivia
First Capital
London United

This is going to be a good one to solve.
The Kent County Council site http://www.kentpublictransport.info/bus_op.htm  connects that number with the company London Central, based in Mitcham, Surrey.

A google search points you towards either Stagecoach, who are a subsidary of the Go-Ahead group, or towards http://www.croydononline.org/visiting_croydon/travel_information/  
The information on their lists a geo of 020 7222 1234 under the title of London Buses. I think that number is connected with Transport For London.

Another link is http://www.firstgroup.com/ukbus/london/london/contact/contactindex.php
The number comes up there, but also with a load of geo numbers for the depots.

The Bromley Hospital site gives this info "For further information please contact Transport for London’s Customer Services Department on 0845 300 7000 or email customerservices@tfl-buses.co.uk"

This site also has the number, but under the name of London General. http://www.londongeneral.co.uk/contacts.htm  But still confirming a tie in with TFL.

There is enough evidence to suggest that if you tried to go via a geo number for the TFL, you would have some luck.


A V N M

Stagecoach is NOT connected with Go-Ahead group.

So that adds another company to the list!!!!

I think the number ending in 1234 is the best one to use.

That was my mistake associating Stagecoach with Go-Ahead. Too many windows open at one time. Sorry for the confusion.
Had another look to see if addresses were available to narrow the search down to a specific place, however all of these came up. It looks like it could be a central number and dependant on your location at the time of ringing, it switches you to your local company, or TFL take the calls and the grief, and pass it down the line.

Take your pick.

Customer Services
London Buses
172 Buckingham Palace Road
London
SW1W 9TN
Tel: 0845 300 7000
--------------------------------------------------------
London General, 25 Raleigh Gardens, Mitcham, Surrey CR4 3NS. Telephone: 0845 300 7000
--------------------------------------------------------
Customer Services, London Buses, 84 Eccleston Square, London, SW1V 1PX or call 0845 300 7000
---------------------------------------------------------
For any comments or suggestions you may have about Armchair's services, or for any information about the company, please telephone Freephone - 0845 300 7000

Armchair is another name for the list - Their other contact details are
Armchair
Armchair House, Commerce Road
Brentford, London, TW8 8LZ, UK


Telephone:+ 44 (0)20 8568 8227
Fax:          + 44 (0)20 8847 2679
Fax:          + 44 (0)20 8758 1101

e-mail: info@armchair.co.uk
----------------------------------------------------

But the most common contact name is Transport For London.
So I would suggest you try that route.

A V N M

a very nice man wrote on Jan 4^th, 2006 at 12:24pm:

...  a geo of 020 7222 1234 under the title of London Buses.

mc661 wrote on Jan 4^th, 2006 at 1:23pm:

I think the number ending in 1234 is the best one to use.

020 7222 1234 is the old London Transport enquiry number,
originally ABBey 1234,
then 01 222 1234,
then 071 222 1234,
then 0171 222 1234,
then 020 7222 1234.  

So clearly a good one to try.

trevord wrote on Jan 4^th, 2006 at 2:46pm:

020 7222 1234 is the old London Transport enquiry number, originally ABBey 1234, then 01 222 1234, then 071 222 1234, then 0171 222 1234, then 020 7222 1234.   So clearly a good one to try.

you forgot.
Hello operator can I have a long distance call to London 1234 please, sure thats 2 Shillings a second.

mc661 wrote on Jan 4^th, 2006 at 4:45pm:

you forgot. Hello operator can I have a long distance call to London 1234 please, sure thats 2 Shillings a second.

Yes, there was a time when it was cheaper to send a letter (2½d by the only - better than 'first' - class of post), than make a short telephone call.

I certainly do not forget operator calls - as a child I lived in Worthing, which at the time had the dubious distinction of being the largest purely manual telephone exchange left in the country.  You merely picked up the telephone and waited - often several minutes - for the operator to answer.  If you wanted to make an emergency call, it was probably quicker to run out to a telephone box and press the special button for emergency calls, than wait at home for the operator to answer.

I also remember being told which company had the 'phone number "Worthing 1", because they were originally the first company in the town to get a telephone installed.

But enough of my reminiscences ....  :-X

Another possibility is 020 7222 5600 Central Customer Services. Transport for London
http://www.tfl.gov.uk/tfl/contact_home.shtml

Or if you want to plan your bus journey online try
www.journeyplanner.org.

Just a quick one to TrevorD's history review.
Even the old phones had letters coinciding with their numbers, as we do today. So the thought is.........
How did they send text messages using those old dial phones  :-?

a very nice man wrote on Jan 4^th, 2006 at 6:46pm:

So the thought is......... How did they send text messages using those old dial phones  :-?

You couldn't send text messages in Worthing, because the phones didn't have a dial! :D

a very nice man wrote on Jan 4^th, 2006 at 6:46pm:

Just a quick one to TrevorD's history review. Even the old phones had letters coinciding with their numbers, as we do today.

In fact, yes old dial phones did have letters - but not quite "as we do today".
At least the letter O (and, I believe, also Q) were on the digit 0 (zero), instead of on 6 & 7, respectively, as they are today.
Hence, the old HOLborn exchange in London became 01-405 (not 465), now of course 020-7405 xxxx;
and also the old O or 0 for Operator (before 0 became the STD prefix).

I think there was a period, between the old letter distribution on the dial (with O = 0) and the current (formerly American) letter distribution (with O = 6), when dials had no letters, being purely numeric.

Many of the current exchange or area codes are derived from the old letter distribution on the dials: the first two digits (after the 01) are often derived from the first two letters of the main exchange, with the third digit merely as a 'tie break' to distinguish between exchanges with common first digits.  E.g.:
WOrthing - 01903 (90 = WO on the old letter distribution)
CHichester - 01243 (24 = CH)
HOrsham - 01403 (40 = HO)
EPsom - 01372 (37 = EP)

Where I live in Kings Lynn used to be the oldest exchange in the country, 4-5 years ago. Didnt even use tone dialing.

I remember when BT created 1471 and they tested the services on our exchange.
They put broadband into the exchange 5 years ago.

Also epson code used to be 013727 now you drop the 7 off as that is in the phone number now when i lived in sutton as a boy ie 1960s sutton exchange was known as vigilant  and are phone number was 2992 are the good old days ::)

Just removed 020 7887 3350 from the listings as it's perminantly "temporarily out of order".

The 0800 092 9040 number is still listed there.  ;)

Hello,

Does anyone know if the fax for London Buses Customer Services, which is listed as 0845 600 6241 has a normal London 020 dialling code please also?
Their address is listed as Customer Services, TfL London Buses, 4th floor, Zone Y4, 14 Pier Walk, London SE10 0ES.

Thanks in advance if anyone can help.

E17Neil wrote on Mar 26^th, 2011 at 6:03pm:

Does anyone know if the fax for London Buses Customer Services, which is listed as 0845 600 6241 has a normal London 020 dialling code please also? Their address is listed as Customer Services, TfL London Buses, 4th floor, Zone Y4, 14 Pier Walk, London SE10 0ES.

Hello and welcome to SAYNOTO0870.COM.

I've joined your posting to the existing thread for London Buses Customer Services.

The 0845 600 6241 number is a fax one. The published voice number is 0845 300 7000 which is listed in our database with 0800 092 9040 as the alternative. You could try it and report back on how you get on.

Or maybe the main travel information call centre will either be able to help or put you through to Buses. The current number we have for this is 020 3283 6510. Be aware that it could be disabled as others we've listed in the past have been.