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Message started by student1 on Dec 31st, 2005 at 1:19pm

Title: First Direct Bank
Post by student1 on Dec 31st, 2005 at 1:19pm
I just called FD with some of the suggested numbers.

They said no that customer line was different.

Anyone help>

~ Thread title edited by Dave

Title: Re: First Direct EXISTING CUSTOMERS
Post by mc661 on Dec 31st, 2005 at 1:43pm
err what do you want?

You havent told us anything to help you. Do you want a number for FD, do you want a different number, do you want a GN? Etc

What number did you call?


Title: Re: First Direct EXISTING CUSTOMERS
Post by student1 on Dec 31st, 2005 at 1:52pm
Soz I caled 0800 242424 and 0800 9172424

Title: Re: First Direct EXISTING CUSTOMERS
Post by bigjohn on Dec 31st, 2005 at 2:20pm
0113 2345678 is the alternative number for Customer Service. The 0800 numbers dont connect you to CS.

* * Moved from post in Geographic Numbers Chat forum * *  DaveM

The alternative number to 08456 100100 that they will accept calls on is the number 0113 2345678. As you point out they dont accept customer service calls on the 0800 number shown on this site as an alternative to 08456 100 100.




Title: First Direct Bank 0800
Post by rikard on May 16th, 2006 at 4:01pm
I just called the First Direct 0800 (0800 917 2424) number listed as an alternative to the standard inland 08456 100 100 number that customers are given. It seems they may have got wise to folk trying to ring in on this number! I followed the advice in the 'Other Info' field but the guy who answered asked me to call back on the 0845 number. Bah - foiled again!

From what I can gather it may be for international callers so maybe I should have said I'm calling from abroad or something. I think it more likely that they have changed the use for it though as I didn't get the standard "This is First Direct, may I have your postcode please?" response. It didn't sound like the guy was reading from a script either but it did sound like a call centre.

I've been using this site for years but only just signed up for the forum so I hope I've put this advice in the right place. The advice for Southern Electric about calling the meter line and saying/entering nothing does work a treat though - managed to go through my billing at length as I knew I wasn't paying for the call!

Cheers to the site operators - you shine out like a good deed in a bad world!

Title: Re: First Direct Bank 0800
Post by a very nice man on May 16th, 2006 at 4:35pm
This number came up on a google
http://www.ntl.com/locales/gb/en/at-uni/surrey/makingcalls/whitelist.asp
0800 24 24 24 First Direct Bank

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