Can anyone provide an alternative to this number?  It is one of (many) BT numbers but is not in the SayNo list yet, this one is for enquiries on billing for Broadband / DialUp internet.

Chris

There are numerous BT Contact numbers (many freephone) listed on this page:
https://www.bt.com/feedback/feedback.jsp?formid=contactus_phonelist

e.g. "BT Broadband Contact Centre        0800 800 150"

and there are some geographic numbers listed under 'International Calls' at the foot of the page.

Maybe worth trying those.

OOps --- my mistake!  I do want an alternative BT number but the one I gave, 0870900311, is not for BT but for  a program publication from the BBC !  Sorry  :-?

You must have missed this sticky (important announcement) about posting requests.

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1107463510

As bigjohn says, please come back with more useful information to work with instead of expecting us to use our crystal balls.  ::)

Also, please use the 'modify' option on the OP to change the title to something more meaningful. I have no idea who 08709000311 are and I have no intention of ringing to find out.


clayto3h wrote on Jan 24^th, 2006 at 9:32am:

... I do want an alternative BT number ...

What do you mean. Do you mean you want a number to contact BT? Please stop talking in riddles!

1. I did in fact read the 'Guide to  ....'  first and followed it in so as far as I understood it,  which perhaps was not far enough, but my searches produced no results

2. I did not realise that putting the number in the Subject line would be considered inappropriate, nor did I realise that my request would look like a riddle

3. I have used this site a couple of times with success  in the past but am still a newbie  ------ some of us take a little longer than others to get the hang of things, dont you know

4. Rather than test your patience again and provoke further discourtesy I will make my enquiries elsewhere this time :'(

clayto3h wrote on Jan 24^th, 2006 at 5:17pm:

4. Rather than test your patience again and provoke further discourtesy I will make my enquiries elsewhere this time :'(

Please don't do that. It's just that we cannot find information based on no information. You haven't said who it is or why you want to contact them. We are not going to ring it to find out and we don't have a list of what each 0870 number does.

"Computer sez no."

Can you tell us what the number is for? Ie, company, address, reason for contacting, website etc. Also, when you mentioned a "BT number", did you actually mean a number starting 01 or 02 rather than a way of contacting BT?

The number was announced at the end of a BBC2 TV programme 'The Romantics' as a source of a booklet on the subject and at the time of posting I had no other info, including who the organisation is to whom the number relates (eg. it could be a publisher, or the Open University rather than BBC) .  However, I have now found info on the programme via Google and have been able to order via the website without using the 0870 number.

Thanks anyway.

Sorry, my confusion continues somewhat!  I should also have said that at the time of posting I had got the number muddled up with a billing number for BT Broadband / Anytime, which I received in an email, and which I have not found in any of the various lists of BT service numbers.  I have just set up BT Wireless Broadband in the past few days and although finally successful my brain is still spinning somewhat  (although unlike some irate posters on other Forums I found the 'New Delhi helpline' OK).

The BT number, from which I am supposed to get an explanation of what has happened with my Dialup subscription payment  now it has been replaced by Broadband is   0870 241 4567.

clayto3h wrote on Jan 24^th, 2006 at 6:09pm:

The BT number, from which I am supposed to get an explanation of what has happened with my Dialup subscription payment  now it has been replaced by Broadband is   0870 241 4567.

See this thread for billing. This thread may also be of interest to you.  ;)