Hi, I need a number for this IT software supplier - their NGN is 0870 701 4344 and they refuse to give me their non-NGN to me.

Think the area code is 01902 - website is www.coresystems.co.uk

Thanks and regards, Brad Flack.

A quick search reveals 01902 557700.

If there is no joy, there fax number is 01902 557701 so I would try neighbouring numbers like 01902 55770x, etc.

Please let us know how you get on.

Thanks.

The main muber does work but it's the sales number :(

Have tried the numbers around it but can't get through to support, get various engaged and no answers - have tried the 0870 and it works ok so not getting through to the right number.

Regards, Brad.

Getting engaged tones/no answers does not necesarily mean its not the correct number.  You have to keep trying.

When calling a 0870, these numbers generally search for the next available operator so you do not get an engaged tone unless they are all busy.  That is the advantage of 0870 numbers over some geographical numbers.

Keep trying different numbers and keep trying the engaged ones.

A check of Internet Archive shows that in October 2003 they were based at a Dudley address (see http://www.coresystems.co.uk/contact.htm]here):[/url]

Quote:

Core Systems, Hermes House, 52 Hall Street, Dudley, West Midlands, DY2 7BT Sales/Enquiries: Telephone: 01384 358686 Fax: 01384 358699 E-Mail: sales@coresystems.co.uk Support: Telephone: 01384 358688 E-Mail: support@coresystems.co.uk

The current address for Core Systems is:
3, Pendeford Place
Sidestrand
Pendeford Business Park
Wolverhampton
WV9 5HD

UK Info v11 shows
CORE ESTATES LTD, COMPUTER HOUSE AND SOFTWARE WRITERS.
at the same address with a fax number of 01384 358699.
Doesn't seem the right area code, but it might be of some assistance

That was so easy to find I just cannot understand your problem. It took me exactly ten calls to get 01902 557711.
After confirming it was the support line (or one of them), I made the excuse that I had forgotten what I was after & I would call back.

01902 557702 was busy (operator engaged)
01902 557703 cuts off (position not in use ?)
01902 557704 gave All lines are Busy message & puts you in a queue (operator NOT logged in ?)
01902 557705 gave All lines are Busy message & puts you in a queue (operator NOT logged in ?)
01902 557706 was busy (operator engaged)
01902 557707 was busy (operator engaged)
01902 557708 was busy (operator engaged)
01902 557709 was busy (operator engaged)
01902 557710 was busy (operator engaged)
01902 557711 answered & confirmed it was Support

The lines between *702 and *711 (possibly even further as I never checked) could be Sales or Support, but without getting an answer, I have no way of knowing and I'm not sitting around in a queue all day. You can do so if you have a good reason for calling them.

Please give those a try & then let us know which lines work OK. ::)

Thank you for your help, the number is indeed 01902 557711.

Thanks for all your help, now I know the 'process' I will try not to bother you in future but rather complete it by myself.

Thanks and regards, Brad.