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Main Forum >> Geographical Requests >> One Stop Phone Shop Customer Services
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Message started by gtz101 on Mar 1st, 2006 at 9:22pm

Title: One Stop Phone Shop Customer Services
Post by gtz101 on Mar 1st, 2006 at 9:22pm
There is a geographical number in the database but thats for SALES only. Customer Services is different number.


One Stop Phone Shop
Datum House
Electra Way
Crewe Business Park
Crewe
CW1 6ZT

0845 456 7878

Anyone know CS geographical number plz?

Title: Re: OneStopPhoneShop Customer Services
Post by Dave on Mar 1st, 2006 at 9:47pm
Which number have you tried, there are two.  ::)

01270 211999 is marked sales
01270 504400 is labelled customer services and answers "Thank you for calling One Stop Phone Shop customer services..."

Title: Re: OneStopPhoneShop Customer Services
Post by a very nice man on Mar 2nd, 2006 at 12:39am
UK Info v11 confirms
01270 211999

Title: Re: OneStopPhoneShop Customer Services
Post by gtz101 on Mar 2nd, 2006 at 8:09pm
I wasnt aware of those numbers. Thanks guys.

btw: do these numbers appear on the database on this site? I didnt see them when I did a "search".

Title: Re: One Stop Phone Shop Customer Services
Post by Dave on Mar 2nd, 2006 at 8:24pm

gtz101 wrote on Mar 2nd, 2006 at 8:09pm:
btw: do these numbers appear on the database on this site? I didnt see them when I did a "search".

Yes they are listed on this site in the verified database.

Go to the search page and type in the Company box one stop

I presume you typed OneStopPhoneShop (without spaces). This brings up the sales number because it is the only entry with the website address, which contains that text.  ;)

Title: onestopphoneshop.co.uk cashback team
Post by semo on Sep 21st, 2007 at 4:02pm
osps seem to have changed their phone numbers. i tried 01270504400 but seem to be placed in a line and after 10 mins i give up waiting because i have the feeling there is no one at the other end to answer and i don't have that many free mins.

i got hold of osps through the cpw switchboard but when i asked to be put through cashback they told me to call an 0871 number and that they didn't have any other numbers (why would they, there's an 0870 one!!! ::)). the number they advertise on their site is 0871 522 3404

btw, they seem to have taken down their casback web page @ www.onestopphoneshop.co.uk/cashback

Title: Re: onestopphoneshop.co.uk cashback team
Post by jgxenite on Sep 21st, 2007 at 4:13pm
According to 192.com, the number for them is 01270 211 999. However, their fax number is 01270 504 433 (which would match the geographic you gave before). You could try ringing that number and see if you can get through that way.

Title: Re: onestopphoneshop.co.uk cashback team
Post by DaveM on Sep 21st, 2007 at 8:50pm

semo wrote on Sep 21st, 2007 at 4:02pm:
osps seem to have changed their phone numbers. i tried 01270504400 but seem to be placed in a line and after 10 mins i give up waiting because i have the feeling there is no one at the other end to answer and i don't have that many free mins.

Well I'm very sorry to tell you but that number works fine. I called it myself last week so I know it does work, 1st hand. What you've got to realise is that irrelevant of which number you call, NGN or Geo, if there's lots of people calling you're gonna have to wait, be it 1 min, 10 min or half an hour. You will have to try & call at some other time. A long wait doesn't make a wrong number

As for the Carphone Warehouse link, as long as you're nice to them, they will pass you through to One Stop Phone Shop without any problems.

Title: Re: onestopphoneshop.co.uk cashback team
Post by semo on Sep 22nd, 2007 at 10:14am

DaveM wrote on Sep 21st, 2007 at 8:50pm:
As for the Carphone Warehouse link, as long as you're nice to them, they will pass you through to One Stop Phone Shop without any problems.

yes i know. i am passed to osps but not to the cashback department. the customer service department used to deal with most of my cashback queries (if not all) and would be transferred to other departments but now i'm told i have to phone an 0870 number. i always go through carphonewarehouse for one stop but now it's one stop who don't want to transfer me.

i'll try the geo number again on monday (they used to be open on saturdays as far as i remember).

~ Edited by Dave: Quote box tidied up

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