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Main Forum >> Geographical Requests >> Studio Outlet
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Message started by shammyjack on Mar 7th, 2006 at 7:52pm

Title: Studio Outlet
Post by shammyjack on Mar 7th, 2006 at 7:52pm
Hi Folks,

Please go easy on a newbie , I have diligently tried all suggestions and search options on this site and now throw myself on the experiance of my peers !

Studio-Outlet is a new mail order clearance site with which I am having major problems on a badly delayed order and the only contacts are email customercare@studio-outlet.co.uk or 08702 312 613 neither of which is any use as both are manned by monkeys ( probably paying them in peanuts ) .

I have discovered by default by CC ing an email to the Customer Care Manager by name that they are a member of Express Gifts group at Accrington [Findel Plc] ( postmaster@express-gifts.co.uk returned mail ).

Express Gifts refuse to give out a geographical number or put the call through allthough BT Business search lists 3 geographical numbers for themselves.

Any prior knowledge or help would be much appreciated as the 08702 number clocks up £2 a time before you get anywhere .

Best regards

shammy

~ Edit by DaveM: Title amended; website & other data added to text

Title: Re: Studio-Outlet
Post by crabtree on Mar 7th, 2006 at 9:16pm
Doing a whois shows that the sites registrant is:

Domain name:
        express-gifts.co.uk

Express Gifts Limited

Burley House
Bradford Road
Burley in Wharfedale
Ilkley
West Yorkshire
LS29 7DZ
GB

192.com gives 01254 382 121

~ Edit by Dave: Domain name added for clarity.
~ Edit by DaveM: Title amended

Title: Re: Studio Outlet
Post by Dave on Mar 8th, 2006 at 2:58pm
The registration information has a different company name to that of express-gifts.co.uk:

Quote:
Domain name:
        studio-outlet.co.uk

    Registrant:
        Findel PLC

    Registrant type:
        UK Public Limited Company, (Company number: 549034)

    Registrant's address:
        Burley House
        Bradford Road
        Burley in Wharfdale
        West Yorkshire
        LS29 7DZ
        GB



crabtree wrote on Mar 7th, 2006 at 9:16pm:
192.com gives 01254 382 121

This number is Accrington in Lancashire, about 30 miles away. :-/

Numbers in Burley in Wharfedale start 01943 86.

A search of FINDEL in ILKLEY on 192.com gives 9 results at the same address. Tel 01943 864686 Fax 01943 864986

~ Edit by DaveM: Title amended

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