Hi
I have recently noticed that Time/Tiny computers have re emerged as "Timeuk". Their general contact No. is 0870 122 4301 and their support No 0906 200 1002.
Does anyone know of their geographic numbers?
I have troied the usual sources to no avail
Many thanks in anticipation
rdastre

~ Thread title edited by Dave

Name and address:

Time UK Factory Ltd
Time Technology Park
Burnley
BB12 7TW

See this page:

Quote:

TIME Products Sold By Granville Technology Group Ltd Until July 2005, Granville Technology Group Ltd sold TIME branded products directly to UK consumers via websites, mail-order or trading as The Computer Shop. Granville went into Administration in July 2005. Until then Granville was the leading reseller of TIME branded products in the UK.

The address of Granville Technology Group was:
Time Technology Park
Blackburn Road
Simonstone
Burnley
BB12 7TG

This is about 2 miles from Time UK Factory (BB12 7TW). The numbers listed on 192.com are for Granville and are now disconnected.

192.com doesn't have anything under Time for BB12 7TW. Perhaps they go by another name.  :-/

Hello Dave.
Thanks very much for the quick response. I  mentioned initially that TimeUK , ie one word , is the new name replacing the now administered Granville Technology. I looked in 192 for this new company without success also.
Lets hope that someone else will have tried to find them and been more successful
rgds
Rdastre

The domain TIMEUK.COM is registered to Sapphire Brands Ltd on Jersey.


Quote:

TIMEUK.COM recommends Total Care and Support Ltd for all our support packages. Total Care is one of the UK's leading service and support organizations and specializes in providing hotline support and repairs for PC and Flat screen products.

Total Care and Support has a thing about some meaningless "national rate" when referring to its 0870 numbers. It also appears to be based at the same address as Time UK Factory.

Whois TOTALCARESUPPORT.COM gives the Blackburn Road, Simonstone address with a different post code: bb12 7nq

Telephone and fax numbers are given and ring out now: Tel 01282 681110 fax: 01282 681333

All the numbers at the old Tiny/Time address started 01282 684 and are out of service.

Great Dave
Many thanks This is a great step forward
Rgds
rdastre

Oh they've re-emerged for a fifth time now have they?  To plunder and rip-off more consumers before "going under" again and thus invalidating all warranties for their poor quality scrap metal casings they pass off as computers.  First Tiny, then Tiny.com, then Computer Shop, then Computer World, now this! ::)

I hope you aren't considering a purchase from these con-artists... :o  

Smasher wrote on Apr 16^th, 2006 at 11:36am:

Oh they've re-emerged for a fifth time now have they?  To plunder and rip-off more consumers before "going under" again and thus invalidating all warranties for their poor quality scrap metal casings they pass off as computers.  First Tiny, then Tiny.com, then Computer Shop, then Computer World, now this! ::) I hope you aren't considering a purchase from these con-artists... :o

I completely agree Smasher!

Something should be done to prevent this from happening again.  As far as I know its really only Tiny/Time (or whatever name they are using now) that have done this so many times and are allowed to continue but I can imagine a lot of other companies do the same to avoid paying off their debts and to get out of honouring warranties.

The law has changed with regard to warranties now though and they (Time UK) are regulated by the FSA with regards to having insurance as a backup to prevent companies who "go under" from failing to honour their warranties.  This only came into law not so long ago so it will affect really only new warranties issued by the currently named Time UK.

Hi Guys
Thanks for the responses. Dave's contact number(01282 681110) for Timeuk is for actually "Supanet" who had a connection Time/Tiny for providing the ISP.
I have no interest in buying another PC from Time.. but my interest is in aquiring fixing clips to secure some additional drives in the case. If anyone knows where Time sourced their cases from I would appreciate knowing.
As far as the tel No. goes I am still trying to get their geo alternative for 0870 1213193 given to me by Supanet! This is not the number in Timeuk adverts though
Regards
rdastre

rdastre wrote on Apr 19^th, 2006 at 11:42am:

Hi Guys Thanks for the responses. Dave's contact number(01282 681110) for Timeuk is for actually "Supanet" who had a connection Time/Tiny for providing the ISP.

Googling reveals that Supanet's main number is tel 01282 681000 fax 01282 681001, so they may have taken over that block of numbers.  :-/

The address for Supanet is:
Supanet Ltd
Indigo House
Blackburn Road
Simonstone
Burnley
Lancashire BB12 7NQ

So close by to Granville's old address.

Can someone please help me with alternative number(s) for the customer Service of Timeuk.com (the computer arm). Their number is 0870 830 0396 or 0906 200 1002

Thank you

[edit]by Dave:

Thread joined onto end of existing one.[/edit]

in their terms and conditions TimeUK say that:

Within the first 30 days access to the technical team is via the one stop number charged at national rate. After 30 days, if you choose not to take out a support package, telephone support is charged at £1 per minute.

Apart from the "national rate" bit they are quite open about charging for technical support, hence the 090 number.

For the 090 number there is no geographic equivalent.

Their registered address is:
 
Time UK Ltd
104 ELMSWOOD GARDENS
NOTTINGHAM
NOTTINGHAMSHIRE
NG5 4AZ

The address of the Time Group, where I think the factory is:

Time Group Ltd
Blackburn Rd
Burnley BB12 7TW

and the geographic phone number in Burnley: 01282 770 607

You could try this in lieu of the 0870 number and say that numbers starting with 0870 are barred by your switchboard and would they please connect you.

I tried the 01282 770 607 number but unfortunately it does not work. The message is: "this number does not receive incoming calls".

I've joined this thread to the existing one, so have a look and see if there is anything useful above.


lompos wrote on Jan 30^th, 2007 at 9:13am:

Their registered address is:   Time UK Ltd 104 ELMSWOOD GARDENS NOTTINGHAM NOTTINGHAMSHIRE NG5 4AZ

Where have you found this from? Is this really the same company? See the above, no link to Nottingham was found and current terms and conditions state Digital World Group Ltd.


Quote:

and the geographic phone number in Burnley: 01282 770 607

Where's this number from?

Dave, the Nottingham address was from Companies House for Time UK Ltd.

The geog number (which does not accept incoming calls) was for Time Group plc  in Burnley from here:
http://www.searchme4.co.uk/dir/Computer_Manufacturers_74.htm

Thanks to everyone for your helped regarding alterative number of the customer service of Time UK Factory Ltd. From all indication this company is definately one to avoid including Supanet their ISP provider.

HI LADS.COULD ANYONE HELP TO GET TOTALCARESUPPORT ALTERNATIVES TELEPHONE NUMBERS.COMPANY SITE WWW.TOTALCARESUPPORT.COM CUSTOMER SERVICE TEL.
0870 120 1771.MEMBERS TECHNICAL SUPPORT TEL.0870 121 3195
I HAVE INSURANCE WITH THEM AND EVERY TIME I NEED TO CALL THEM I AM HANGING ON PHONE ABOUT A HALF HOUR BEFORE SOMEBODY TAKES A PHONE.
"Us/We/Our" means Digital Home Club which is a trading name of
Total Care and Support Limited a company incorporated in England
and Wales under company no 04454150 and whose registered office
is at Time Technology Park, Simonstone, Burnley, BB12 7TW
("DHC")  :) :D
THANKS

ramas123 wrote on Dec 2^nd, 2008 at 11:10pm:

HI LADS.COULD ANYONE HELP TO GET TOTALCARESUPPORT ALTERNATIVES TELEPHONE NUMBERS.COMPANY SITE WWW.TOTALCARESUPPORT.COM CUSTOMER SERVICE TEL. 0870 120 1771.MEMBERS TECHNICAL SUPPORT TEL.0870 121 3195 I HAVE INSURANCE WITH THEM AND EVERY TIME I NEED TO CALL THEM I AM HANGING ON PHONE ABOUT A HALF HOUR BEFORE SOMEBODY TAKES A PHONE. "Us/We/Our" means Digital Home Club which is a trading name of Total Care and Support Limited a company incorporated in England and Wales under company no 04454150 and whose registered office is at Time Technology Park, Simonstone, Burnley, BB12 7TW

Your thread has been joined to the existing one for Time UK and Total Care & Support. If you opted to receive emails when someone posts a response, you will need to re-subscribe by clicking here.

---

A search of the forum for bb12 reveals this thread which I've joined your post to. It appears that Total Care & Support is linked with TimeUK.com.

See my reply #3 in which I posted the geographical phone number as listed on Whois totalcaresupport.com. This is still shown today.

http://www.internexusgroup.com/ gives their contact number as 01282 681111 - might be worth trying that.