Just had a call from 0871 5200090 purporting to be from Nationwide Group. He confirmed my name then asked if my postcode which he ( correctly) gave me. I replied "Are you from the Nationwide Building Society?" He rang off.

Does anyone know of this 'Group' and what there're up to?

~ Edited by Dave: Thread title amended

Be careful, this could be scamming.  Nationwide Building Society don't use 0871 that I've noticed.  They generally use 0845, 0800 or geographicals.  He could have got your name and address (or even part of your address) from old statements, letters, etc in your bin.  The fact that they hung up makes them look even more suspicious so beware.

Thanks for the warning

I strongly suggest that you call Nationwide on one of their published numbers. Explain to them what happened and ask them whether they use the 0871 number you received a call from.

Before you do, I suggest that you write down what the caller said and what you told them.

I've just had a missed call from this number; when I tried 1471 I got a recorded message saying "Thank you for calling Nationwide Home Improvements Ltd", which appears to be this lot:

http://www.nationwideltd.co.uk/

Not impressed as I'm ex-directory  >:(

[edit]Please Note: Nationwide Ltd. on 0800 0197080 is NOT the same company that this thread relates to.
They DO NOT use 087* or 084* numbers.
Their products are Garage Doors, Security Blinds, Awnings, Canopies & Driveway turntables ! ::)

They have had numerous calls from people complaining about the activities of this other crowd of cowboys.

# DaveM[/edit]

1471 only gives me a BT lady telling me the number that phoned.

Do you mean you actually called the number back?  If you did, I do hope you dialled the number yourself and didn't press 3 to return the call - that would have cost you an extra 7½p - on top of the 10p/minute the call actually cost.

If it's them (and I can't find any reference to that 0871 number on their web site), their geographical number is 01929 554901.

BTW, being ex-directory means you're not in the directory, not that anyone (or a computer) is prevented from dialling your number.  TPS should do that for UK-based companies.  http://www.tpsonline.org.uk/tps/what/

Sorry, I wasn't clear there. Yes, I dialled the number myself (and preceded it with 141 to block my number)  :)

I am already registered with TPS. Hence I will now be complaining!

Adding their email address to various disreputable sites may derive an element of pleasure.
After all, a bunch of "self pleasure seekers" may well require the approach from cialis and viagra stockists, and of course a one to one email contact with Leather Linda!

If you're a member of Primus, or any other company with free evening calls, then I'm sure their mailbox can be filled quite quickly.

Edit Admin: E-mail address removed - Appears to be for a different company

Just had two calls from this bunch of scammers. They've called my house before.

They called on one line, and then about 30 seconds later on the other line which is 10 digits on from the first. So obviously they are harrassing people by dialling numbers sequentially.

Both lines are registered with the Telephone Preference Service.

And they have only recently aquired this number for the purpose of annoying people as it was cached by Google on 12 March 2007 on "Monkey Marketing" website as being for 'sale' here. I notice that they make 3p/min on an incoming call.

Are they really the same people at Nationwide Limited; www.nationwideltd.co.uk  :-/

If the 0871 gives a message identifying themselves as "Nationwide Home Improvements Limited, then these results suggest that they are infact based at:

154 Richmond Row
Liverpool
L3 3BL

According to the links that Google finds, it was dissolved in 2004.

Dave wrote on May 2^nd, 2007 at 1:39pm:

And they have only recently aquired this number for the purpose of annoying people as it was cached by Google on 12 March 2007 on "Monkey Marketing" website as being for 'sale' here. I notice that they make 3p/min on an incoming call.

That site has a really professional style!

Quote:

There will be no need to re-print stationary should your circumstances change.

a very nice man wrote on May 1^st, 2007 at 6:25pm:

Adding their email address sales@xxxxxx.co.uk to various disreputable sites may derive an element of pleasure. After all, a bunch of "self pleasure seekers" may well require the approach from cialis and viagra stockists, and of course a one to one email contact with Leather Linda! If you're a member of Primus, or any other company with free evening calls, then I'm sure their mailbox can be filled quite quickly.

Not a Very Nice idea if its the wrong outfit,as i suspect it might well be. ;)

An objection to coldcallers being given their own treatment?
One suspects that you have a car sticker that says "Hug A Hoodie!"   ;)

If the regulator had to publish a database of numbers and the contact details for the service provider, then it would be straightforward to find out exactly who is causing a nuisance. This is how internet domains work, so why can't we have this with telephone numbers?

I will put this in my response to ICSTIS' consultation on 0871 regulation. The best we have at the moment is the ICSTIS lookup that provides the name of the telco which the number is allocated to. This is not forced to be correct as the individual number may have been ported to another telco.

a very nice man wrote on May 3^rd, 2007 at 5:45am:

An objection to coldcallers being given their own treatment? One suspects that you have a car sticker that says "Hug A Hoodie!"   ;)

No i have no problems with cold callers being given their own treatment as long as they are cold callers. 8-)

No i dont have such a sticker on my moped!  ;D

I had a call from these today.  "Hi, you've been awarded £1000 in home improvements vouchers".

..on a line that used to be used as a fax line on an 0870 redirect (sorry!), and so whose number has never been given out.

I asked for his company name, "nationwide home improvements" and phone number "0151 420 8732", and his name, where he gave me a first name, but refused point blank to give me his surname.  I asked then for his managers name, and he said he didn't know her surname!  Since I'd got as much as I was going to out of him, I advised him that the line was registered with the TPS and I'd be reporting the matter .. wherupon he hung up!

1471 gave the standard "we do not have the number to return the call" message.

I've filled in the TPSonline.org.uk complaints form, anyway.  I'm hoping that will have some effect.  


PS:  Their address is:

Quote:

Nationwide Home Improvements Croft St Widnes Cheshire WA8 0NQ Tel: 0151 420 8732

from:
http://www.localuk.com/results/home-improvement-centres/cheshire.htm?qualifier=(County)
via googling for their phone number!

~ Edited by Dave: Highlighting added

Second call today, on other phone line, from Nationwide Marketing Group.

Insisted that was their official company name...

Gave same 0151 phone number as Nationwide Home Improvements above, after some insistance, and confirmed they were in Widness.

Sounds like it's the same bunch of cowboys then!

Second TPS compaint form submitted...

Using http://wck2.companieshouse.gov.uk/ to look up company details
(but it wont give me unique urls to link I'm afraid)
It seems  Nationwde Home Improments Ltd was indeed  a disolved company
and Nationwide Homeimprovements Ltd is brand new and based in Fife

So I phoned the 0151 no. and asked for company name.  Got Nationwide Home Improvements Ltd.  Asked for company number; was referred to Head Office on 0870 445 1670
This isn't in database, and no results on google.  So phoned it...
they say they are
NATIONWIDE WINDOWS AND CONSERVATORIES  
unit 20 beck road
huddersfield
hd1 5dg

but that company name, if given a ltd, shows as being based in Bolton at compaies house.

They do however appear to be this bunch
http://www.nationwideathome.co.uk/?q=about
as phone num is the same.

....

ah ha!
http://www.nationwideathome.co.uk/?q=recruitment

Quote:

Whether you need full or part time, whether you are a student, or a mum needing to work. If you need an additional income Nationwide could help you work in our state of the art call centres from between £6 per hour to £12 per hour Contact us now with your application. Positions currently available in Huddersfield and Widnes area.

and gives the beck road address.

So yep, it's the same outfit.


PS. looks like they used to be in the kitchen business.  
From http://www.nkb.uk.com/contact/

Quote:

Nationwide Kitchens & Bedrooms of Ossett, Wakefield are in no way affiliated or associated with NATIONWIDE KITCHENS & BEDROOMS of HUDDERSFIELD. All enquiries regarding this company should be guided to 08704 451670 or Nationwide House, Unit 20, Beck Road, Huddersfield. HD1 5DG.

Following on from irrelevant's lead, I searched 192.com for businesses at the Widnes post code: WA8 0NQ

On Croft Street there are several other businesses in the same market, so are they connected?:

CKS Kitchens Limited
Unit 1 Victoria Trading Centre
Croft Street
Widnes
WA8 0NQ
Tel: 0151 422 0330
Web: http://www.ckskitchens.co.uk/
(Website gives tel/fax as 0870 164 2384)
Companies House website shows it as being in liquidation

Kitchen Design
Unit 1 Victoria Trading Centre
Croft Street
Widnes
WA8 0NQ
Tel: 0151 423 5524

Nationwide Kitchens & Bedrooms
Victoria House
Croft Street
Widnes
WA8 0NQ
Tel: 0151 424 4639
Fax: 0151 424 0125

The recruitment page referred to above gives an @mtiltd.biz email address. A Whois mtiltd.biz shows it registered at 20 Beck Road, Huddersfield. The organisation name is "Matthew Thomas Installations", so this is presumably what the MTI stands for in the domain name. There is a mobile number 07785 922433

UKData.com (see here) gives:


Quote:

MATTHEW THOMAS INSTALLATIONS LIMITED Registered No. 05297298 Address: 42-44 CHORLEY NEW ROAD BOLTON BL1 4AP

See here. Matthew Thomas Installations has "Improved productivity" thanks to Telecom Applications...  

I think I've got the picture now.

This thread started because of cold calls from an 0871 number.

Digging appears to have revealed a plethora of companies with different (sometimes only a space making them different) names, at least one of which is dissolved and another of which hasn't submitted accounts since 2005.  

Yes, I've got the picture.  

I also have had calls from this company and complained to the provider  of the number, they have today confirmed that the number used by Nationwide Home Improvements LTD will be disconnected today.

i will add that there is a nationwide home improvments in Dorset they are nothing to do with these scammers at all.

Hopefully this will be the end of these calls from this bogus outfit.

As of 5pm today the number is now dead, i took the pleasure of calling Nationwide on the 0151 number to advise them of this fact,lol.

Don't think they were too happy that i had there number disconnected.

Lets see if they get another number in future if they do i will no doubt do the same again.  

Hi!  

I've only just joined this website today and haven't worked out how it all works yet - but I can't believe I've found these posts about Nationwide Home Improvements.  They are 'Nationwide Windows and Conservatories' + 'Nationwide Kitchens and Bedrooms' (Huddersfield) and I have spent the last few weeks collecting information about them because they owe me money.  The more I dig, the more unbelievable and 'interesting' evidence I find and I already have a lot of info which I hope will eventually lead to a visit from Trading Standards and end up with the directors driving their silver Mercedes to court.  If not, I might end up in jail for taking the law into my own hands!!  I'd be interested to hear from anyone who has had dealings with them.

hi vivian, got the same problem , im tracking them now after they have give me fobbed off excuses , saying they are still waiting for planning permission etc, etc, so now ive got the gutted feeling after reading all the posts that they are going to go missing with nearly 4 grand of my money, so seeing your post on google trying to find more info on this company , i think we should team up, i have a few good ideas to get more info from this group of robbing gits, mail me at my email address
? at ?.? so we can talk more


~Edited by bbb_uk: Removed personal email address

Some info for all who are owed money from Nationwide Home Improvments, when i was getting there number disconnected i was given some information that will be relavant to you guys, the sub dealer who sold them the number had been trying to contact them for some time and advised that they had major staffing issues and suffering big financial problems and all the calls they are making was a last ditch attemp to generate some money, so baased on that i think they will be vanishing again very soon and no doubt setting up in another name in the near future, the best advise i can offer is to send a recoreded delivery letter to the address they have i think its the one in huddersfield, if you dont get a reply issue a County Court Summons to them but not to the company to the director if you can get his name that way if he changes the company name you can still pursue him unless he goes bankrupt that is.

If anyone wants to do this and needs a little advise please feel free to email me as my background is law.

Regards

Trojan  

Hi there!  Thank you so much for that information.  I don't want to say too much on here but as I said earlier I have gathered quite a bit of info and evidence from various sources that would be helpful to anyone else trying to get their money back.  "...suffering big financial problems ..."?  I can tell you how much money they took in orders last month, and I'm talking MEGAbucks - but I need to check that I haven't found out illegally before I tell anyone!  This company have made me feel that I can't trust anybody, but if anyone wants to share info please email me at scam.busters@hotmail.com (I know!!!) and I'll get back to you.  I have the directors' names and home addresses (there are 2 of them) and am visiting one of them this weekend in a last attempt to get my money back.  Watch this space ... !

Warm wishes ...  

Hi!  They won't be going missing just yet - they're planning another 'company holiday' to Portugal!  I'll email you at the address you've given (my address is in the reply to Trojan - bless him) and perhaps we can share information - or visit them together.  At the moment I live by the saying "Bad things happen because good people don't do anything about it."  Well, this is one good person who is absolutely DETERMINED to do something about it ...

Stay in touch ...  

re your comments, i can confirm that Nationwide Windows & Consveratories and Nationwide Kitchens & Bedrooms are both limited companies in thier own right. they are owned by " group company" called Matthew Thomas inst Ltd. the company in osset is nothing to do with them the guy who owns that company lives in the states ( they are trading as Nationwide Kitchens & Bedrooms but are actually not called that and they are a little showroom business 4 man band type of thing, although i have heard they are not currently trading ( allegedly)) perhaps this is part of the problem  . There is / are  a number of Nationwide companies who are not linked, the 3 companies i have mentioned as the "MTI" group are stand alone, they do have offices in widnes, birmingham, huddersfield, bolton ect most of which are area sales offices the head office is the company account dept so i would send all money issuses there, they are not linked with any other companies, so Nationwide home improvements and any variation of this name is nothing to do with them, there are loads of companies with this Nationwide brand and loads more "Trading as", the MTI group do sell quite a lot of business ( millions a year) but that doesnt mean that they make loads of profit.

i have had conversations with trading standards re the MTI group and they have or are aware of NO major problems with the goods and fitting they provide, but rather than all this gossip why doesnt someone write to all these nationwide companies asking for clarification. if you have bought from them they will have left you with a copy of an order / contract and it will have the company name on it with the number so you can tell who which company it is.

by the way i would also point out 2 things. if a customer turned up on my door at a weekend and i was at home with my wife and kids i harranging me about stuff the last thing i would do is help them, also i would consider that if they are dodgy gangsters i dont know how they would react " baseball bats" maybe. i would suggest a better route woould be to write to the MD, as its a large company he may not even know about your issue

lastly although i do understand that people get robbed and there are enough dodgy people and companies out there, i would point out that you ahve agreed to the terms and conditions of this web site and you should read them. if MTI as company felt like it they could take most of you to court and win based on the comments you have made (slander ect), and dont think they can not get your details from this web site. they can

I have loads of information about the industry and have loads of friends who sell stuff for them, if you wnat any information about MTI or any other compnay give me a shout on this forum. i do not want to disclose who i am as i still work in the industry, which i am sure you will understand i know that the MTI group of companies is working within DMA best practice so these dodgy calls your getting must be from else where, or another company is giving out the wrong details on purpose................

there was a liverpool based wall coating company that was on the local radio that was selling wall coatings they got a proper tonking and they were called Nationwide home improvements, i think wirral trading standards shut them down this year but i have heard they have re opened in stoke?

viv in respect to your money back, what happened and how come they owe you money?



(sorry about the spelling)

re whiteknight......

due to various messages i think i may have a clue which company you are actually linked with, i have not read any thread where anybody has threatened anybody with a baseball bat or indeed any type of violence and if they have then they are being very foolish because that is never the right course of action to take!
if you have read all the threads they mention several companies with all different addresses but each person has had some kind of bad dealing with each respective company varying from loss of money to unfinished work etc....
however when it has been simple to follow a thread and read information regarding mti you should understand that alot of the customers do not have money to burn and may well have worked hard for any products they bought therefore when things go wrong they have the right to have it rectified and thus reading info on certain threads can lead to panic.
i myself have been having problems with a particular company regarding issues that should have been resolved ages ago and although i would never use this company again or refer them on to friends and such i have had the good fortune to be in contact with one staff member who has in my views gone above thier call of duty to try and rectify the problems but this person cannot do it alone the company needs to stand up and offer some type of reassurance that things will be resolved at no extra cost to the customer.

When i read your post i got the impression that  you are trying to hush pple up with the threat of court action do you not realise that pple will simply email each other re this topic if need be and still manage to warn others of the difficulties with certain companies, i dont agree that anybody has slandered anyone they have merely vented thier frustrations! >:(

trojanreaper,
im still lost on this stuff are nationwide home improvements the same company as nationwide windows and conservatories based in huddersfield? :-X

Yes they are - also known as Nationwide Kitchens and Bedrooms.  They are nothing to do with Nationwide Kitchens and Bedrooms of Ossett, and nothing to do with Nationwide Windows of Rugby (these are reputable companies).  Their Head Office is in Huddersfield but they also have offices in Widnes and other places.  It's not difficult to find info about the company if you know where to look.  Contact scam.busters@hotmail.com if you want addresses or more info.  They may not be trading illegally but they are certainly immoral, and owe me (and from what I can gather a lot more people) money.

 :) hi vivienne i actually emailed you earlier,
im still wating for a call from nationwide but i aint holding my breath hun ha ha, wat dya think about white knight  comments

viv

how do you know that these other companies are reputable, have you bought from them. or let me guess you work at one of them do you?

I am not trying to hush anybody up, the point i was trying to make is that you are all making an awful lot of assuptions that you can not appear to prove, i would suggest the course of action of writing to the MD would solve all your problems.

I also notice that you didnt answer my question as to how one of the compnaies owe you money.... i think you actually work for one of the compnaies you cliam are reputable and are not a disgruntaled customer at all.

as i say if anyone wants any help with any problems with the MTI group let me know and i will help if i can.......

I'm replying to White Knight (I think - still working my way round here!!).  Hi White Knight!  Short version: I got one of the 'free £1,000 voucher ...' phone calls (I'm ex-directory!), let the rep come, signed a contract, was asked for a huge deposit (a LOT of money which I can't believe I gave him), heard nothing for weeks despite many calls to the company, eventually found out where they were and went to see them, was told they could not guarantee doing the job at all (trouble with suppliers), said I could have a refund, it never came, more calls and a visit, one cheque, bounced twice.  I just cannot afford to lose this money, and the more I hear about other people's experiences, and the more I 'dig', the angrier I get.  One person can't make this company own up to their responsibilities but a group of people could if they got together (emails to scam.busters@hotmail.com telling of bad experiences with them is a good start).  They seem to take pleasure in ripping innocent people off while they live the high life and drive round in silver Mercedes.  It's sinful.  Thanks for introducing us to DMA.  Are they members ?  I'll be making that my next mission ...  Have a nice day!

:)
hey white knight,
I get where your'e coming from on that last remark but seriously i have tried to contact the company all morning but the phone is left ringing all the time!
if you know who i should be writing to regarding the MD of nationwide windows & conservatories who are a division of MTI and are based in beck road huddersfield then i would be happy if you could tell me ;D

I dnt know about anybody elses case but I aint assuming anything, im saying it as it is and thats not slander or anything its just reporting the facts , that this company is in my case currentley in breach of a legal conrtact for not completing the work the were paid to do in the first place

White Knight - email me and I'll tell you who I am. I certainly do not work for the other companies, I didn't even know they existed till a couple of weeks ago - but I have had interesting conversations with them both.  Looks like we're on line together!  I have to go now but will be back later ...  Cheers!

Shaz - email me and I'll give you the MD's name and address.  Back later, gotta dash ...

[smiley=embarassed.gif]

ok now you got me who are the DMA?

:o
WHITE KNIGHT, FORGIVE ME FOR SAYING THIS BUT YOUR'E VERY PROFESSIONAL WITH THE WAY YOU SET OUT YOUR WORDS! ABIT LIKE A SECRETARY...... MAYBE TO ONE OF THESE COMPANIES WITH WHOM PPL HAVE DISPUTES WITH, NOBODY CAN BLAME YOU IF YOU ARE BUT BY THE SAME TOKEN YOU SHOULDNT JUDGE OTHERS  :(

Viv, Shaz

The person to write to is Mr P Hill, he works from the Widnes office most of the time i understand but if you write to "20 Beck Rd Huddersfield" i would imagine his staff will get the letters to him....i would address them as "private and conf" and recorded delivery so you can log them.

i know one of the girls in accounts at the Huddersfield office of MTI very well as we worked at the same company years and years ago, if you want to give me your order number / ref number i will see what i can do for you. Head of MTI customer service is a guy called matt, he can be called on 08704451670, but i have tried number a couple of times i got an ans machine 1st time but then spoke to him the second he was quite helpful ( very broad yorkshire accent though)

and no i am not a secretary at one of the companies, i am just trying to help, if you dont want any help and would rather just moan on this site then i will leave you to it.  :-?

Viv did you order a bedroom by any chance.....

Hi White Knight - have already done everything you suggested, in fact have just returned from an unannounced visit to their Head Office.  Saw one of the MDs (not the one you mentioned), made quite an impact (!) and have made an appointment to see both of them next week.  Don't want to put my order number on here but would love to talk to you through scam.busters@hotmail.com
Shaz - email me again and confirm who you are!  I have lots of info that might help you.

White Knight - no it wasn't a bedroom.  You sound a really honest and useful chap - email me, I'm fighting for a lot of people!

Viv

Viv

dont want to email you, i still dont know who you are and dont want to give out my email address, the reason i asked about the bedrooms is that i know that MTI's bedroom supplier stopped trading and they could not source the products as they were bespoke and it caused a load of probs, how can you have 2 MD's ? i thought the MD was a MR HILL....

For heavens sake White Knight - get onto hotmail and make up some details and then I won't even know it's you!?? I swear on my children's lives that I am just an ordinary person who is trying to gather a group of dissatisfied customers who, together, might get some action against this firm.  Trading Standards will take more notice if they have more evidence.  In the last 5 minutes I have been onto my hotmail account and have spoken to a lady from St Helens who is having the same problems as 'sheikyourmunny'.  I have spoken to her and am giving her both MDs addresses.  Seems they're having problems with windows suppliers too (hardwood)!  Contact me and I will give you my phone number, and address, if you want it!!!

A lot of the problem is the slovenliness of British company law that makes it so easy for cowboys to set up new companies in slightly different names and carry on ripping people off.

:)white knight

thanx for that number i have been ringing it constantley for the past 3 weeks, i have also spoken to matt who said he would get another manager jon noble to ring me but im still waiting, ive just spoken to somebody whos ordered a conservatory from them and given him details of what problems i have had with them hopefully he will cancel, this woman you know is it th installation lady whos name starts with a j?

Hi Shaz B!  The installation lady (J) also co-signs the cheques that bounce.  I had an email yesterday on scam.busters@hotmail.com from a nurse in Lancs who has been leaving messages for this company since 12 June about a job that is unfinished.  She gave me J's mobile phone number - e me at scam.busters and I'll pass it on to you.  On their Head Office door now is the following notice (I think it's intended for me!!):  "Customer Notice.  Please note that this office deals with sales, marketing and windows/conservatory installations.  For kitchen and bedroom installations please call 0870 445 1679.  All other general enquiries relating to accounts or financial information please call 0800 445 1670 and a member of our customer service team will be more than happy to help with your enquiry."  What a laugh!  The 0800 number doesn't exist.  I'm worried that someone is going to delete the messages on this topic and everyone will lose contact. If that happens, email me at scam.busters and I'll forward messages on to others.  I have the directors' names and home addresses if you want to write to them but I suggest you go in.  You won't get to see them (you'll get a lot of excuses from aggressive people) but if you stand your ground they'll make you an appointment.  Contact me if you want directions or more info.  Have a nice weekend ... Viv

:o
hi viv, (j) sent us a cheque but it was for such a small amount it dint even bounce they probly cudnt be bothered to cancel it at thier end, i emailed you with relevant numbers  can you confirm either via email or web that you recieved them they may be of use i also got in touch with somebody who had ordered a conservatory and warned him of the risks

Hi Shaz - No, I haven't received anything from you.  Did you email to scam.busters (ie did you put the full stop in).  Have another go - and I still don't know why you're after them!  Is it money owing or an unfinished job?  I'd be interested to know if the cheque they sent was from the same bank account as the one I got?  Obviously I don't want to put the account number and sort code on here but if you'll contact me through hotmail I'll send it.  If they give me another cheque when I go in it would be nice if I could say "I'd like one from the account with money in.  Here, I'll give you the account number!".  Cheers!  Viv

hi viv, im going thru your email on your web , im recieving yours mate so im not sure whats happening , stand by hun im gonna try again nw so let me know if you recieve ok ;D

>:(

OH MY GOD I DONT BELIEVE THOSE CHEEKY BLEEDERS AT NATIONWIDE!!!!!!!!!
THEY JUST RANG ME FROM THE 08704451670 NUMBER AND OFFERED ME THE PROMOTIONAL OFFER OF £1000 VOUCHERS AGAIN!!

DONT THINK SHE WAS TOO IMPRESSED WHEN I TOLD HER STRAIGHT THAT THEY ARE TAKING THE PIZ AS I AM STILL WAITING FOR THEM TO COMPLETE WORK ALREADY CONTRACTED FOR THEM, ANYWAY GOT ANOTHER NUMBER FROM HER

08704451674 GONNA GIVE IT A WHIRL AND SEE IF THE MUNCHKINS LIVE THERE  AND SEE WHAT EXCUSES THEY COME UP WITH,  MAYBE SOMEBODY DROPPED A HOUSE ON THE BOSS BUT I DOUBT IT COS THAT MEANS THEY ACTUALLY DID SOME WORK!!!!!!

I GUESS I CAN ALWAYS FOLLOW THE YELLOW BECK ROAD TO TRADING STANDARDS >:(

No, nothing from you.  I've got loads of meassages from 'saynoto...' saying someone has replied to a message I left on the site, you don't mean those do you?  You need to email me from your own proper email address (not through this site) to my email address at scam.busters@hotmail.com.  Then I can reply to you, and you can reply to me, and only me and you know.  Do you understand that, or am I talking rubbish as usual?!!  Off to Asda now - have been so consumed with this lot for the past few weeks that there's nothing in the fridge!  Back later ... Viv

:D

viv ive tried all sorts to contact you at scam.busters@hotmail.com but youre not recieving my mail, ive recieved yours so you must have my email addy, try and email me and i can reply via your message hun

hi viv did you get my email hun?

Hi Shaz - No, I didn't so what is going on?  I'm getting messages from other people on this site so either you're having me on or using the wrong address. :(

UPDATE!  Who's trying to contact John Noble from the Widnes office?  I have just been given his manager's mobile phone number.  Email scam.busters@hotmail com for the name and number ...  We'll get them yet!!  Have a good Sunday - roast pork for me!  Viv

Oops!  I left one of the full stops out in scam.busters@hotmail.com

That's not like me - I must've been overcome with excitement!! :)

Viv

viv , im not having you on hun honestly ive been trying to email you at scam.busters@hotmail.com, i got thru to shiekyurmunny or whatever it was at his email and i must have gotten thru to you at one point for you to have my email addy :-[

i thought jon noble was in huddersfield i been trying to get hold of him for weeks but got anove number that ends with 1674 yesterday

:D
viv, ive changed my email addy i dnt know why i cudnt get thru on the ova one hun, plz check and confirm yuove recieved my latest addy   SBGarfield@aol.com  :D

No, nothing - but I'm going to email you at the other address now.  See if you can click on 'reply'.  Viv

:)]
hi viv, i got your email at my new addy did you recieve my reply mate [smiley=huh.gif]

Just sent you one!  Gotta check my roast potatoes now and then watching 'The Concert'.  Any more info you need? :D

;D
glad we're finally connected viv  :D
hopefully we can get more pple to help soon

:) sheikyormunny,

hows it going did you get you conservatory sorted or did you cancel or more to the point are they messing you about still mate

to all viewers,

i am happy to announce that i have just had another part of my job completed by nationwide windows and conservatories, although it has taken alot of calls and i gave up on tring to contact jon noble, however, the lady that has tried to resolve alot of issues is aware that her phone number is in circulation and as you can imagine is clearly distressed bt this, can i plz point out to others that this lady deals with installations and is no way responsible for any delays or problems that occur thru the office, plz continue to try and track down md's or jon noble if you must but plz do not harass the other staff as they actually dont have any control over what is done, i know for a fact that this lady was being told by her manager that he had rang me and resolved issues when he didnt

Hi all!  Just to let you know that I met with both directors this morning and I no longer have a grievance with them.  I have been given an acceptable explanation regarding my problem and am very happy with the outcome.  They were both very pleasant and understanding and I'm sure if you contact either of them they will be able to sort out any of your difficulties.  You won't be hearing from me again - so take care, be happy, and have a nice life!  Viv

Hi all...

I have been having a nightmare with this company since the end of April.

Basically their sales team spin you a pack of lies - like being fensa registered and having their own installations staff - they use subbies.

I am in the sitiuation where my house is sold subject to contract and I can't move on this - I don't have a fensa certificate and I won't get one unless the sealed units have safety glass in them where it should be.

They don't return calls, make promises they can't keep. I've been in touch with trading standards who had a meeting with them last week. The situation aparently should have been rectified today. No joy.  I've visited their offices three times. What a sham. You end up leaving, by being fobbed off.  I suspect thats what your going to end up with Viv. So don't hold your breath.

Thankfully I purchased the window installation through GE money, and they are dealing with it now also. They are as responsible for the work as the supplier - something I didn't know until now.

But I do have to inform trading standards if they don't resolve the situation. I will keep you all posted. But my advice to anyone is not to touch this company with a barge pole as it were - unless you want sleepless nights.

Hi
To my amazement I have found other individuals who have had dealings with nationwideathome windows and conservatories. I have been trying to get this company to re-imburse my parents deposit for double glazed windows for the last 4 months. My parents are both pensioners and were taken in by the promotional offer of the gift vouchers and duly paid a cash deposit 25% of the contract value to a representitive of this company namely a Mr Nigel Fleetwood. I was overseas at the time and upon arrival back in the UK my parents expressed their concerns on proceeding with the order. The order / contract was formally cancelled in writing within 4 days however repeated calls and correspondence to the companies listed contacts Mr Nigel Fleetwood Sales Consultant
Mr Alex Gtaham Manager at the following address:
Nationwide Windows & Conservatories
Unit 20
Beck Road
Huddersfield
England
HD1-5DG
Have met with no response. I was searching the internet for additional background /information on this company and was very surprised when I came across this web page. I am very grateful to those individuals who have taken the time and effort to post their experieances. I read with interest the comments and like others before me I was planning on making a personel visit to this companies office in Huddersfield but I noted that they may also have a base / office in Cheshire. If anyone can confirm this and perhaps provide contact names / addresses I would be very grateful.
Thx in advance

Quote:

...they may also have a base / office in Cheshire. If anyone can confirm this and perhaps provide contact names / addresses ...

see reply No. 14 on this thread

Many thanks for the feed back must have missed the details tabulated on that thread. Will have another go at contacting the company.
Thanks

Hi bezza,
Did you get any more info about this company?
We are trying to get some money back too.

Hi JoJoJack,
Yes I have had feed back regarding the company directors contact details I am currently overseas at the moment and will be returning to the UK this week. I plan to touch base with both individuals upon my return and hopefully resolve this issue on behalf of my parents. if you require any details please e-mail me direct on haggis99_99@yahoo.com

Hi

I am another dissatisfied customer of this cowboy operation who has fallen victim to this scam.  They have a considerable sum of my money and have left me with no kitchen and apparently no prospect of getting one.  My experiences are the same as everybody else on this site and the names qoted and stories told are all familiar to me. I will be pursuing this company for return of my money.  I have logged a complaint with trading standards and written to the company by recorded delivery. Consumer Direct (DTi) have offered to look into this but I suspect they won't be able to help much.  I will be issuing a summons and contacting the media to see if they can bring this company to the public attention.  I am advised they've already been featured by the BBC but it wont do any harm to re-open that debate.  Happy to join up and trade tips with others in the same boat.

By the way, what did happen to Vivienne?

hi, i too have been conned by this firm and am in the process of trying to get my money back, if i have any joy i will certainly pass on to any member... ive been contacted by a bbc tv programme who may be interested in running the story, i have told them about this site and another one based in sheffield, there maybe hope on the horizon yet. will keep you informed.

debs

by the way... re nationwide window, kitchens etc....i think they are also affiliated with zenith windows... who advertise on this site... how odd.. Mathew Thomas Installations Ltd is the main company name, others seem to be subsidiaries

debs

Hi Debs

I've just had a call from Trading Standards and although they are continuing to look into this they have confirmed that Nationwide, in it's various forms, do have a long history of unpaid county court judgements against the managing director - Mr Hill. By bringing a summons against them I would only be adding myself to a very long list of other people with a claim against them but it would be worth it just to make me feel better.  All depends how much it would cost.

Looks like the BBC programme might be the best bet, if only to warn others not to fall into the same trap us we did.  I have written to Watchdog and our local press.  Just waiting to see if anything comes of it.

Sal

In answer to Madgal's comment regarding court costs please fee the below, its very cheap and very easy, and can be done online at www.moneyclaim.gov.uk
up to £300      £30
£300.01- £500      £45
£500.01- £1,000      £65
£1,000.01- £1,500      £75
£1,500.01- £3,000      £85
£3,000.01- £5,000      £108
£5,000.01- £15,000      £225

But the best way to deal with this outfit in my opinion is to make all the directors Bankrupt, the down side is that in doing that you can kiss goodbye to the money they owe you as they have no assets to sell so on paper they have nothing, the costs to make a company bankrupt i think are as follows

Petition deposit of £400 towards the costs of administration of the bankruptcy -
this is a one-off payment towards the costs of the bankruptcy, and if the
bankruptcy has enough assets, the petition deposit will be refunded to you
Court fee of £190.
Any costs for instructing a solicitor.


We know that Nationwide are checking this feed, and hope they understand how many people are angry at the way they have been treat, the question is what would they do if we all turned up on there doorstep one day and invited the press and TV to be there to witness unhappy customers demanding either the work they have paid for or a full refund, this could happen, or worse case could be a mob of people turning up at a directors house one night, how would they feel about that.

I do not condone violence on any level, but as many people now know the pesonal details of the Directors this is a possibility, Carma what goes around comes around, I HOPE YOU HEAD THIS WARNING NATIONWIDE DIRECTORS ROBIN,PHIL.

Does anyone have a live mobile number for Nationwide either either a mobile or an office number and has anyone been contacted recently by them on a 0870 number at all if so what number was it please.

>:(

Trojanreaper

Thanks for this.  You've seen the latest on the Sheff Forum re the 90 year old conned out of 4k.  These people are despicable.  They're worse than the so called 'hoodies' mugging OAPs for their pension. At least they don't pretend to be anything else.

If what you say is true and they are watching this site then I hope they are having sleepless nights - though I doubt it.

Trojanreaper

Missed your last posting.

I dont have the mobile number but I was called by Matt from this number

01484 435311.

All other contact has been from the lady beginning with J (!) on the 0870 4451670 number.

i cant believe ive come across this website and feel ashamed to say i worked for these cowboys in the widnes callcentre!!!
however i am in the situation were im out of pocket by 6 weeks pay...they have gone bust!!!
ive never heard of a company that can work 'LEGALLY' and get away with what they did for so long..as an employee of said company i never understood why we were paid by check!! the paydays changed from a wednesday to a friday without notice,then suddenly the checks were bouncing,week after week we were promised to our faces that all is well it was a 'hiccup' when changing accounts...they stood and lied to us all getting us back to work for nothing!!!
now were all out of a job and out of pocket and no-one is answering any calls.
the thing is they will probably start up again under a new name,thats what they did before calling themselves nationwide..if you have been called upon by any of these people DON NOT HAND OVER ANY MONEY!!!!
im just sorry i worked for these monsters. >:(

FOR EVERYONES INFORMATION NATIONWIDE HAVE NOT GONE BUST

They may have closed one of there call centres but they are still trading, so dont stop ringing and writing to the company on the words of an ex employee who for all we know may or may not be telling the truth about there particular circumstances, i will reserve judgenment on the above post.

Looking on the company's house web site it does indeed look if the company in Liverpool  dissolved on 24.10.2006. However there is a company of the same name operating in Fife which appears to have started on 03.01.2007

Just to confirm the office at Huddersfield is still there as we visited it this week. We tried to retieve our money from them again this week....but to no avail. I have been informed by a source that they are trying to set up another company and when we were there, there were certainly a lot of people going for interviews.

I'm just wondering if anybody has been to the Police about this company? They seem to be a load of cowboys that do a bad job and don't pay their staff on time. If they are setting up another company, they need to be shut down before this continues.

as far as complaints go the police consider it a civil matter and wont get involved, they will give you a crime number to show youve reported a suspected fraud but thats it. as far as staff issues are concerned i dont know. unions used to be the workers protection, its not the case these days.

just to confirm the widnes call centre has closed and ive read all the messages and i agree that you should continue to track down the directors,i would NOT hand over any money to them..they are trying to get as much money through deposits before the huddersfield office collapses aswell!!
im sorry to hear you have all gone through so much with them anh hope you get your money back and they get whats owing to them!! :-[

Please see the below article and read the contents and make the call.

Publication Date: Friday, 28 September 2007


Notice Code: 2450


Petitions to Wind Up (Companies)

In the High Court of Justice (Chancery Division)

Newcastle upon Tyne District Registry No 80152 of 2007

In the Matter of MATTHEW THOMAS INSTALLATIONS LIMITED

and in the Matter of the Insolvency Act 1986

A Petition to wind up the above-named Company of 20 Beck Road, Huddersfield HD1 5DG, presented on 30 July 2007 by Leaseway Vehicle Rental Limited, of Waindyke Way, Normanton Industrial Estate, Wakefield WF6 1TF, will be heard at the High Court of Justice, Chancery Division, Newcastle upon Tyne District Registry, The Law Courts, Quayside, Newcastle upon Tyne NE1 3LA, on 9 October 2007, at 2.30 pm (or as soon thereafter as the Petition can be heard).

Any person intending to appear on the hearing of the Petition (whether to support or oppose it) must give notice of intention to do so to the Petitioner or its Solicitors in accordance with Rule 4.16 by 1600 hours on 8 October 2007.


The Petitioner’s Solicitors are Ward Hadaway, Sandgate House, 102 Quayside, Newcastle upon Tyne NE1 3DX, telephone 0191 204 4391. (Ref CH.JJ.LEA003.21.49836.)

I once worked for this set of dodgy cowboys as a fitter i traveled up and down the country sorting all sorts of mess out and fitting for them, mr hill is the biggest lying 2 faced person i have ever come into contact with he told me and my work partner that he was paying our tax fror over ten months and he wasnt he wouldnt answer calls from me when he bounced checks on me when i went into the office to see him i would get the famous give us five minutes m8 and i will sort it 2,3,4,hours later i was still getting the same,  i left in april this year still owed money by mr hill i said i would get my money and he would get what he deserves and by finding this site i can do that, ;)i dont like the way he dealt with people or the way we had 2 deal with customers -:ie.askin 4 money up front ,and not been able 2 finish the job properly because things where wrong, i have nothing to do with this company anymore and want nothing to do with them i work for myself now and i will do anything i can to help anyone out there get there jobs finished  if anyone would like 2 get in touch with me for more info u can contact me through this web site or reply 2 this post and i will get back 2 you asap ,keep smiling :D ps i have mobile numbers of directors if anyone wants them

Hi i have had dealings too with this company, my windows are still incomplete please advise how i should go about getting them done im a single parent  :'(

First port of call has to be your local trading standards officer. Or a visit to your local citizins advice bureau could be helpful to you. Don't forget to take your contract with you and if they want to keep it make sure you give them a copy and not the original.

Thank you for you reply, but i think i might be running out of time with that notice posted above.

Can the ex fitter help me ? who has posted a comment earlier, who would be the best person to speak to at there office someone must be helpful

no one would be able 2 help at there office as i think they have shut down or are been wound up as in the post earlier ,i do have mobile numbers but it seems as these may be not much use 07785922433 mr hill (md)07970163863 jon noble instalations manager u can try these but dont hold ur breath  :'( any 1 else needs help with regards finishing wrk i will try and help all i can :)thanks

i too am a single parent, after todays happenings looks like we are in the same boat... i have frames and glass and no one to finish the job as other firms wont fit them... cant guarantee the work or the frames themselves... trading standards are pretty much a waste of time if you want any money back.... plus what can they do about finishing the job nationwide started?? they still owe me a pair of french doors which are supposedly on their premises.

Nationwide have been given until Tuesday to pay the money to the Debt collection company who have issued to bankruptcy order, so as yet they are still there and have been in discussion with the debt collection company for the last 2 weeks i was informed.

Watch this space.

Please see the below article and read the contents and make the call.

Publication Date: Friday, 28 September 2007


Notice Code: 2450


Petitions to Wind Up (Companies)

In the High Court of Justice (Chancery Division)

Newcastle upon Tyne District Registry No 80152 of 2007

In the Matter of MATTHEW THOMAS INSTALLATIONS LIMITED  

and in the Matter of the Insolvency Act 1986

A Petition to wind up the above-named Company of 20 Beck Road, Huddersfield HD1 5DG, presented on 30 July 2007 by Leaseway Vehicle Rental Limited, of Waindyke Way, Normanton Industrial Estate, Wakefield WF6 1TF, will be heard at the High Court of Justice, Chancery Division, Newcastle upon Tyne District Registry, The Law Courts, Quayside, Newcastle upon Tyne NE1 3LA, on 9 October 2007, at 2.30 pm (or as soon thereafter as the Petition can be heard).

Any person intending to appear on the hearing of the Petition (whether to support or oppose it) must give notice of intention to do so to the Petitioner or its Solicitors in accordance with Rule 4.16 by 1600 hours on 8 October 2007.


The Petitioner’s Solicitors are Ward Hadaway, Sandgate House, 102 Quayside, Newcastle upon Tyne NE1 3DX, telephone 0191 204 4391. (Ref CH.JJ.LEA003.21.49836.)
RE ABOVE; DID ANYONE RING THE NUMBER??

semed1968 wrote on Oct 8^th, 2007 at 4:31pm:

Chocchip wrote on Oct 8th, 2007 at 2:54pm: Thank you for you reply, but i think i might be running out of time with that notice posted above. Can the ex fitter help me ? who has posted a comment earlier, who would be the best person to speak to at there office someone must be helpful no one would be able 2 help at there office as i think they have shut down or are been wound up as in the post earlier ,i do have mobile numbers but it seems as these may be not much use 07785922433 mr hill (md)07970163863 jon noble instalations manager u can try these but dont hold ur breath  :'( any 1 else needs help with regards finishing wrk i will try and help all i can :)thanks

i can understand the grief that everyone is going through as i could see first hand what was going on and that was 1 of the reasons i left aswell as the money he owed me and checks he bounced on me and his bare faced lies .So i am willing 2 fit or complete work that is outstanding but cannot guarantee the frames but will guarantee my fitting, or i will come and do an independent assesment of works needed to be finished so you can take it to trading standards ,solicitors or the courts if any one would like me to do so the more i can do to get at mr hill i will

DID ANYONE RING 0191 204 4391. My friend who is a businessman has been advising me and he has a QC on hand. please send as much info as you have, scanned orders etc... to eniarrolm@yahoo.co.uk

thanx  x

All

I have had some info regarding a TV programme called 'Dont get done get Dom'.  The producers are looking for people like us for a programme investigating this company.  The number to call is 02077136868 and ask for Suneil, or email suneil@flametv.co.uk.

I will be doing this.  We may not get our money back but it's worth a try.

Update Re Legal Action

The debt collection company have not received any money from Nationwide as promised and as a result they are seeking a winding up order at the hearing at 2:30pm today.

Nationwides accounts have been frozen and the result should be that the company will no longer be trading later this afternoon, for thise owed money and have work outstanding this means you are very unlikely to get either, but you should register as a creditor useing the details on my prior post.

Anyone is able to attend the hearing if they wish at 2:30pm today.

The trouble is there is nothing to stop them starting another company, once the existing company is wound up, with a different director (like an existing director's wife) and going around ripping more people off and there will be no way anyone will be able to get any money off the new company even if it trades under the same, or similar name.

Sherbert you are exactly right, and if my suspicions are correct they have put wheels in motion already.

Robin Harrison who was a director has apparantly resigned from the company and setup another window company near by, not sure of the location, but it would not surprise me if when this office closed key staff are found to be working at Mr Harrisons office, these guys have played this game for some time and know how easy it is to setup a new company.

People need to be aware of any other company cold calling in the future and if they think its the same company post the details on here so people can investigate.

They will be back tradeing and they will be doing the same tricks as before.

if anyone wants to email me details of there circumstances please feel free to do so on
nationwideathomerippedmeoff@yahoo.co.uk

If you are having windows replaced, never give a deposit. Any reputable company would not ask for one. I had four quotes some years ago and three of them did not require a deposit. In fact I had a kitchen fitted by a 'one man band' and he never asked for a penny until the day he finished. If a company wants a deposit, there is something 'iffy' about the outfit. Don't be put off when they say it is normal practice because it is not. If the deal sounds too good to be true, then it usually is. Always ask for guarentee, (usually ten years) to be underwritten by an insurance company, so if the firm goes down under you can claim off the insurance company. The old saying, buy cheap, buy twice is so very true. One other thing if you paid any monies over by credit card, you may have a claim against the credit card company under the credit rules and regulations. I am not a lawyer or a window fitter but these are tips I have picked up over the years. Hope these tips will be of some help to those poor souls who are being fleeced.

I have just done a 100+mile round trip(at my own expense) to look at a job for an 86 year old man, this has been going on since june this year, the work what has been done would of taken approx  2 and a half hours this man has paid these people up in full wich is a considerable amount of money( estimate to be about 2grand over what the price should be) and has got nothing as far as i am concerned to show for his money

>:(Unfortuneatly my  young daughter worked for this company. we have found this site and it now explains her being paid by cheques that bounce for about 5 weeks and then being bare face lied to that she would recieve her money, it was just a little hiccup. when turning up to work one day she came across an empty office with a note on the door saying they would recieve a letter to explain what was happening ( still not recieved one 2 months on). This person needs to be stopped from ripping people off.  Idont know how true it is but they were supposed to be called living design and they went bust and become nationwide. Who are they going to become next. I think we should all e mail the daily papers with our experiences. I have called mr hill on his mobile only to be fobbed off that he is driving and he will accept my call tomorrow, Nice to know he can still drive around probably in a flash car and other people have suffered to enable him to do so

thanks for the mobile numbers, called mr hill because he owes my daughter weeks of wages, he did answer briefly said the company has today gone into recievership, call my tomorro im driving. But to anyone who is interested his mobile is still taking calls

i do have an address for phil hill it is in bolton but i am a bit warey about giving it out as i am not sure if i could get into bother for doing so as this is his home address so iam told 99%and yes he probably is driving around in his 4.2 litre sports jag aswell if any 1knows wether i can give his address out let me no as long as it is legal i will do so

I HAVE BEEN READING ALL THE POST ABOUT WHAT PEOPLE HAVE GONE THROUGH AND I SERIOUSLY DONT KNOW HOW PHIL HILL CAN SLEEP AT NIGHT

[flash=200,200][/flash]he can sleep because he is a guttless spineless person with no concern for anyone else but himself and doesnt care who he upsets in the proscess of getting what he wants the man has no conscious and has no morrels the weasel

Don't Get Done, Get Dom features a company which is trading and is giving a particular person a bad time.

I think that it's worth contacting BBC Watchdog about this.

If semsed 1968 goes to 192.com and enters Philip Hill  Bolton  Lancashire into their search engine you get one address. If that's the one you have all you have to do is say so.
You don't have to repeat it yourself.
No one can get at you for giving a link to a public site.

WE supported the petition to wind up the company....can anyone confirmed the result of this and what happens next?

Ps. With regards giving out directors addresses, I would say go for it.  He didn't feel guilty robbing us of all our money, so don't feel guilty about giving out addresses. Nobody needs to know it came from you. I know where Mr Hill lives as i'm sure a lot of other people do on this site, so they can't pin it on you as long as you do it discreetly.

May be worth, us all turning up there one day, to let his neighbours know what kind of guy he is!!!

>:( >:( >:(
THE MORE I THINK OF HIM RIPPING PEOPLE OFF THE MORE MY BLOOD BOILS, I PERSONALLY HAVE E MAILED ALL THE DAILY AND LOCAL NEWSPAPERS WHETHER ITS DOES ANY GOOD I DONT KNOW

JUST BEEN TO 192 AND A FEW ADDRESSES COME UP FOR ME  :(

if u put the house number up i can tell you wich house number i have then im not giving full address
and did your daughter work at hudds branch? sugar

thank you will do that now. no she worked in widnes branch

i wouldnt of known her then i was at hudds i did some work from widnes and knew a few people from there

is it just bolton or bolton york etc

she was only there from june

bolton lancashire

number 4 by any chance

Hi all i just got a text of an x employee who was high up and she has just confirmed to me that he has gone bust so i think that most of you will struggle to get the work finished or any money back of him now i know of at least 7 conservatories that have not been finished and people have payed him there money

its all a bit vague.... but giving you the benefit of the doubt, out of interest... what would be your next move?? i assume the details are on the companies house uk website... which isnt the easiest site to navigate

There are a number of things you can do-

You can actively try and find out who has been appointed the court may know.

You can wait and see if the administrator contacts you, if proper records have been kept and are made available to them then you will automatically be a creditor.

You can keep checking the companies house records by using their web search option, at some point this will have an R marked against it, once that is on the site this mans there has been an appointment, click on the company there will be an option for insolvency click on this and it will give you the administators details, ring them straight away, explain your circumstances and they will tell you the options..

Good Luck

yes we have been conned by nationwide windows and conservitorys too, they owe us money,
we have been to their offices today and there is no one there and the front of the buildings glass has been smashed, 'they have pissed off alot of people off as well as us'!!
we are wanting our money back and have also spoken to hill too to no gain,
i belive they are also setting up a new buisness too, no details known by us as yet though.

what records would have been kept? thats assuming a lot, i have unfinished work outstanding, i cant see me being automatically considered a creditor. i will be checking the companies house site

i dont think any one should assume they are a creditor, the worst thing you can do is sit back and do nothing, thank you blueknight

did anyone when you handed your deposit over was anyone given the gold deposit protection insurance certificate from ipwfi?
we have been to see them today and they are saying it could be months for a refund but also we could also be refused a pay out because 'nationwide' did not send the 'tear off strip' to them,

BLUEKNIGHT MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM DODGY ME THINKS PERHAPS HE IS MORE LIKE A DODGY EX MD  :P :P :P :PTHAT SOUNDS MORE LIKE IT

whoever he is, i believe he is giving correct information... for whatever reason

tear off strip for what? all i have is an order form/agreement

YOU SEEM TO OF CHANGE YOUR STANCE ON BLUEKNIGFHT

no not at all... i still suspect him of being more attached to nationwide than hes admitting... but i think hes correct about the companies website, i was on there last nite trying to find something out, but like i say, its hard to get to where you want to be... and the search goes off at midnight which is odd

LIKE I SAID U JUST SEEM 2 CHANGE UR STANCE ON THINGS FROM WHAT U SAID EARLIER MAYBE U HAVE SUMMAT 2DO WITH THEM ASWELL?

I HAVE JUST TRIED TO GOOGLE NATIONWIDE FRAUD AND NOTHING ABOUT THIS SITE CAME UP WHAT EXACTLY DID YOU ENTER ON GOOGLE

yeh i work for em, thats y i have a garage full of window frames and no one to fit em... plus i paid over £3000 that i cant afford... but i dont have to justify myself to you... couldnt care less if u believe me or not... im just very loathe to be part of a lynch mob that is just windin people up for no good result.... youre that busy slinging insults youre losin sight of the main reason youre here. and if i think someone is pointing me in the right direction to get action then i will say so. its an open forum

industry gossip, lol, office gossip sounds more apt.

jsut catching up on the posts today, noted the mention of records that the official receiver may have, dont hold your breath on that one as the 2 computers holding customer details were apparantly stolen, wasnt that convienient for Nationwide, just those 2 machines and no backups at all.

Think they went in an M.D's boot and went home to be erased more like it.

As for eniarrol, she is legit i can vouch for her 100% .

There will be a website that i am upping soon which will have details & pictures of the staff who work at nationwide which will be handy for future referance if they do setup another company.

I will hopefully post the address on here within the next few days for all to read & view.

NATIONWIDE WINDOWS FRAUD... CAPS HELP DONT THEY? LOL

I've followed all the advice from Trading Standards and so far it's got me nowhere. A previous poster to this site has been dealing with the West Yorks office, they have had dealings with this company for several months and they don't seem to have done anything to help anybody.

I've been offline for a couple of days while I changed my ISP provider but I'm back on now and emailing Dont get done Get Dom this morning.

To everyone concerned with this topic I would recomend saving these pages on your computer. Another forum I contribute to had a huge thread that had been running for two years with over 1300 posts and 30,000 viewings and the whole lot suddenly vanished as a result of a complaint to the mods.

In reply to trojanreaper.

The staff were employed to do a job to pay the bills, i know you probably think that there behind this but there not. The only people that are liable are the directors!!!!!!!!!!!

The staff who haven't been paid for months should not be assosciated with these crooks. They were only trying to earn a living.  

gonebusthaha wrote on Oct 12^th, 2007 at 11:13am:

In reply to trojanreaper. The staff were employed to do a job to pay the bills, i know you probably think that there behind this but there not. The only people that are liable are the directors!!!!!!!!!!! The staff who haven't been paid for months should not be assosciated with these crooks. They were only trying to earn a living.

If the staff had not been paid for months, they must be off their heads. I would have jacked it in if my first pay pay packet had not been paid on time. Can't believe they are so naive.

most of the staff there where told it was a minor cash flow problem and it would be sorted asap. most sales staff are considered self employed so wont get a bean from recievers and all reps owed 3k minimum. they were not told of install problems and once they brought deals and paperwork in they never heard about any problems and messing customers about. the culprits where not the reps but the md aka phil hill who was "syphoning cash out left right and centre" now this is purely speculation (disclaimer) but for a company writing 200k a month in orders minimum you would expect a profit. the company was served a closing or wrapping order on tuesday at 230pm and ceased to trade. the md is subject to a police and trading standards enquiry and will prob go down. what goes around comes around.

There is a newly formed website to highlight scammers, the url is

http://www.scamsexposed.co.uk/

The site is under construction but has quite a bit of info on it and a forum.

john_doe wrote on Oct 12^th, 2007 at 3:23pm:

most of the staff there where told it was a minor cash flow problem and it would be sorted asap. most sales staff are considered self employed so wont get a bean from recievers and all reps owed 3k minimum. they were not told of install problems and once they brought deals and paperwork in they never heard about any problems and messing customers about. the culprits where not the reps but the md aka phil hill who was "syphoning cash out left right and centre" now this is purely speculation (disclaimer) but for a company writing 200k a month in orders minimum you would expect a profit. the company was served a closing or wrapping order on tuesday at 230pm and ceased to trade. the md is subject to a police and trading standards enquiry and will prob go down. what goes around comes around.

Ummm, a minor cash flow problem, and staff were not paid for months. I am surprised the staff did not think it was a major cash flow problem. Don't think I am being unsympathetic because I am not, but if you are not paid for what you do even after a month then things must be very iffy. Hope you guys get what you are owed.

i blame the office staff and fitters actually... because the fitters i had threatened to walk off the job... i had two bedroom windows fitted with no glass at the time, if i didnt pay upfront. the girl in the office, i have reason to believe her name began with the letter J, was also very threatening. now when i visited the offices there were also minor as well as major office staff there... who must have been fully aware of the tactics used to get people to pay upfront for nothing... and yes they were there as witnessess to what was said.....so yeh, who else is there?? lets see... i dont blame the youngsters on the phones cos thats what they are youngsters.... the rest are adults and as such should take adult responsibility for where they work and who they work for, i cant imagine the pay was that good, especially as the MD is who he is....

so yes i hope you get what is deserved

the office staff who were paid minimum wage were not aware of anything that the company done and there were mums there working to feed there kids,but how were they to know what this company were like,like yourself at some point that had faith in the company who had advertised there jobs through the job centre, where people go when they need a job. so even though my daughter was one of those youngster making marketing calls i could in no way blame the older people.  how could they possibly know what the company where going to do. the only people here who are to blame is the top people with the money.

I think based on the above comments we are getting of the track a little, I agree there are some staff who were most likely fully aware what was going on, but some will have been kept in the dark and given excuses after excuses, some people are more suspicious than others, some take it as read as I am sure most will agree.

For those who knowingly assisted Nationwide deceive customers out of thousands there is no excuse.

Robin Harrison has a new company setup and trading, I will be posting the details of the business over the weekend on www.scamsexposed.co.uk anyone that has not visited the site should and I would encourage you to register as well for updates as the information on the so far is vast in relation to details of Mr Hill for example, click on the more info link and wait for the page to load you will see what I mean.

sugar wrote on Oct 12^th, 2007 at 9:02pm:

the office staff who were paid minimum wage were not aware of anything that the company done and there were mums there working to feed there kids,but how were they to know what this company were like,like yourself at some point that had faith in the company who had advertised there jobs through the job centre, where people go when they need a job. so even though my daughter was one of those youngster making marketing calls i could in no way blame the older people.  how could they possibly know what the company where going to do. the only people here who are to blame is the top people with the money.

Umm, sorry, even someone not understanding the English language must have realised that something was up when they were not getting paid.

yeah the staff should have twigged all was not wellhowever the md are experienced salesmen. they had the patter to smooth things over. the same patter they trained there reps in that convinced most of u to hand over large amounts of cash to somebody you met an hour ago.

yeh the horrible thing about this is the person i blame the most is myself... for being so bloody stupid and trusting... ah well... life goes on i guess

eniarrol wrote on Oct 13^th, 2007 at 11:54am:

yeh the horrible thing about this is the person i blame the most is myself... for being so bloody stupid and trusting... ah well... life goes on i guess

There is much discussion about whether the employees are to blame. eniarrol (Lorraine) makes a good point. I don't know how this 'company' promoted itself, I know it dialled me using an automatic dialler, ignoring the fact that I was registered with the Telephone Preference Service. Did they send out leaflets, knock on doors, or was it just phone calls?

What research was done to verify the authenticity of this company? Were prices competitive with other companies or were purchases made following a telephone call from the company without looking elsewhere?

We tell our children not to accept sweets from strangers because there are those out there who wish to do harm to them. The principle is the same. This is why research must be done and one shouldn't necessarily do business with the first company which comes along.

There is a great saying.... If it is too good to be true, then it usually is....

My interest in this is that my father in law was caught by them.
He's 90 years old and his wife is 85.
They'd a crappy old conservatory round the back of the kitchen which they wanted replacing when out of the blue a piece of junk mail arrived from Nationwide Windows and Conservatories advertising just what they were looking for.
They replied to this and a very nice man came round and said he could supply them with everything they wanted, total amount £5224. They said there was an "efficiency subsidy" of £1000.  They added on £150 for skip hire making a total contract value of £4224.  He paid a deposit of £1056 then and there. This was on July 26.
In early September, I don't have the exact date to hand, some plastic frames arrived and they rang him and said they wanted another £3000 paying by bankers order. He got this and a man arrived in a large car and took it, September 13 or thereabouts.
The only contact they had was a phone number,0870 4451670 which they kept trying. sometimes it was number not recognised, sometimes it rang without being answered, sometimes an answerephone saying they'd get back to them, but of course no one ever did.
It was only at this stage I found out what they'd done, and then I found all this on these web forums.
I've told the old man I'm afraid he's been taken for a ride and he admits he's been a fool.
We're trying to find someone else to do the fitting, and also to get the glass made.
The firm that supplied the frames is Polyframe Trade of Gibbet Street, Halifax, HX1 4JR.
tel 01422 330460.
I rang them but the guy that answered the phone didn't seem to be aware of any this.
I said I hoped his firm had been paid and said he hoped so too, but that wasn't his department.
As there seem to be some ex employees of Nationwide reading this thread, I wonder if they could tell us how many people worked there and what they did?
Did the firm do any manufacturing or was all that sort of stuff ordered from other firms, and have they been paid?
How many reps were on the road? What was the turnover?
If they employed several people doing nothing but answer the phones they must have been getting a fair number of orders.

i am an ex employee for nationwide in the widnes branch,my position was to ring people(cold calling)and offer them a £1000 home improvement voucher,this is something i did question but was assured it was legitimate.what i did find was the response from people,alot of which had already been contacted by us and had agreed for the work to be done only to find that they had not heard from anyone and found it difficult to get in touch with them.by the time we were finished up them kind of responses were coming fast and thick!!
yes we are still owed our money and as of yet no-one has been in touch via letter or phone call to let us know what is happening.i have tried several numbers but to no avil.
can sugar please let me know mobile number for phil.has anyone had any joy getting ANY money owed to them.either customers or ex employees? :-/

Sheffield_Dick wrote on Oct 13^th, 2007 at 4:51pm:

My interest in this is that my father in law was caught by them.

The elderly are particularly vulnerable and I appreciate that my previous post on here did not take into account that they may well be taken in by someone knocking on their door or phoning them.

Dave wrote on Oct 14^th, 2007 at 3:05am:

Sheffield_Dick wrote on Oct 13th, 2007 at 4:51pm: My interest in this is that my father in law was caught by them. The elderly are particularly vulnerable and I appreciate that my previous post on here did not take into account that they may well be taken in by someone knocking on their door or phoning them.

I emphasise a comment I made in an earlier post. Do not ever give a deposit or give any monies until the job is completed. A bone fide company would never ask for any money up front. If they do then something is fishy and steer well clear.

Sheffield_Dick wrote on Oct 13^th, 2007 at 4:51pm:

My interest in this is that my father in law was caught by them. He's 90 years old and his wife is 85. They'd a crappy old conservatory round the back of the kitchen which they wanted replacing when out of the blue a piece of junk mail arrived from Nationwide Windows and Conservatories advertising just what they were looking for. They replied to this and a very nice man came round and said he could supply them with everything they wanted, total amount £5224. They said there was an "efficiency subsidy" of £1000.  They added on £150 for skip hire making a total contract value of £4224.  He paid a deposit of £1056 then and there. This was on July 26. In early September, I don't have the exact date to hand, some plastic frames arrived and they rang him and said they wanted another £3000 paying by bankers order. He got this and a man arrived in a large car and took it, September 13 or thereabouts. The only contact they had was a phone number,0870 4451670 which they kept trying. sometimes it was number not recognised, sometimes it rang without being answered, sometimes an answerephone saying they'd get back to them, but of course no one ever did. It was only at this stage I found out what they'd done, and then I found all this on these web forums. I've told the old man I'm afraid he's been taken for a ride and he admits he's been a fool. We're trying to find someone else to do the fitting, and also to get the glass made. The firm that supplied the frames is Polyframe Trade of Gibbet Street, Halifax, HX1 4JR. tel 01422 330460. I rang them but the guy that answered the phone didn't seem to be aware of any this. I said I hoped his firm had been paid and said he hoped so too, but that wasn't his department. As there seem to be some ex employees of Nationwide reading this thread, I wonder if they could tell us how many people worked there and what they did? Did the firm do any manufacturing or was all that sort of stuff ordered from other firms, and have they been paid? How many reps were on the road? What was the turnover? If they employed several people doing nothing but answer the phones they must have been getting a fair number of orders.

firstly can i say that polyframe have nothing to do with this all they did was supply windows to them and i also know that mr hill owes polyframe a considerable ammount of money not thousands of pounds but tens of thousands yes maybe they can stand that amount but he hasnt only dine that to you but he has done it to them aswell as for fitting your frames i will do the work for you if you would like it done POLYFRAME DO NOT HAVE ANYTHING TO DO WITH NATIONWIDE

~ Edited by Dave: Post by this member moved out of quote box

the  fitters had nothing to do with the way that they run the company and they where mostly sub contractors like myself they wher given a job sheet and an address and we where told to go and do the job and ask for the money up front and we ahd to go and deposit it in abank before we started the work wich we didnt like doing not only did it mess our time up on the job but it was also morraly wrong in my eyes

the fitters probaly threatened to walk because they where getting dicked about by the firm

eniarrol wrote on Oct 12^th, 2007 at 7:51pm:

i blame the office staff and fitters actually... because the fitters i had threatened to walk off the job... i had two bedroom windows fitted with no glass at the time, if i didnt pay upfront. the girl in the office, i have reason to believe her name began with the letter J, was also very threatening. now when i visited the offices there were also minor as well as major office staff there... who must have been fully aware of the tactics used to get people to pay upfront for nothing... and yes they were there as witnessess to what was said.....so yeh, who else is there?? lets see... i dont blame the youngsters on the phones cos thats what they are youngsters.... the rest are adults and as such should take adult responsibility for where they work and who they work for, i cant imagine the pay was that good, especially as the MD is who he is.... so yes i hope you get what is deserved

semed1968 wrote on Oct 14^th, 2007 at 5:55pm:

the  fitters had nothing to do with the way that they run the company and they where mostly sub contractors like myself they wher given a job sheet and an address and we where told to go and do the job and ask for the money up front and we ahd to go and deposit it in abank before we started the work wich we didnt like doing not only did it mess our time up on the job but it was also morraly wrong in my eyes

If it was morally wrong in your eyes, why did you do it?

they threated to walk when new frames were in but no glass.... after i paid i got the glass but no sealant, as they "forgot to bring it"...... a week and a half later i got inside sealed, but they are still unsealed outside. they didnt announce their arrival, i was knocked up at 7.30 one morning, me and my nine year old were still in bed. when i complained, they said do you want it doing or not?? this is the level of service i have received... you decide...

So who is this Lifestyle company then!!! is that something to do with Nartionwide?

Lifestyle North is the new company that Robin Harrison has set up since he resigned as Director of Nationwide. Appaantley he resigned his directorship 1 hour before they stopped trading on Tuesday 9th. :)

well i got a letter from him dated 1st October saying he had already resigned... or do you mean 9th September?

sherbert wrote on Oct 14^th, 2007 at 6:05pm:

semed1968 wrote on Oct 14th, 2007 at 5:55pm: the  fitters had nothing to do with the way that they run the company and they where mostly sub contractors like myself they wher given a job sheet and an address and we where told to go and do the job and ask for the money up front and we ahd to go and deposit it in abank before we started the work wich we didnt like doing not only did it mess our time up on the job but it was also morraly wrong in my eyes i did it until i found a new job and until i got my money i was owed a lot more than just a couple of hundred pounds  >:( If it was morally wrong in your eyes, why did you do it?

I spoke to a former employee on Saturday and that's what they told me. I am like you in all this and have lost my deposit for a conservatory. I have made several calls to trading standards, the IPWFI and the solicitors involved in closing Matthewn Thomas Installations down today. The solicitor told me she had only made Matthew Thomas Installations solvent and that as far as she was concerned Nationwide Group were still trading.

ive just checked companies house, and nationwide windows and conservatories are still trading

Do you know where at??? Is it the same company?? I'd really like to know because I spoke to the surveyor that came to my house and he said they had closed up on Tuesday and the offices were empty with all the windows smashed. I also spoke to the IT manager and he said the same thing, that they had ceased trading on Tuesday at 2.30pm. The only person I haven't managed to get hold of is the sales guyt that took my money from me! Oddly enough his number is no longer in use.  :-?

yes they do that. switch the numbers off altogether, or just let them ring and then disconnect! There is no company called Nationwide Windows in liquidation or being disolved. The windows were smashed last week sometime i believe, while the offices were still occupied. I think theyve probably put the wheels in motion, it hasnt happened yet though. check it out yourself

http://wck2.companieshouse.gov.uk/6cc2504d08187ca40b5b5bcfdce2c03d/companysearch?disp=1&frfsh=1192483121#result

That's a different firm I think. The details we have are on      http://www.localwindows.org ... Are we talking about the same firm?? I have been reading all your comments over the passed few days (well since Friday) and I think it's the same firm...This is how we first found out about it all.

yes thats the same company, same logo and phone number

Sorry!!! I mean the PAST few days.. It's been a long day! ::)

YES ITS THEM

That web site name was purchased on :20-Aug-2007 09:24:09 UTC, in the name of Nationwide.

http://www.localwindows.org

Free phone number is dead, 0870 number rings out but is never answered, no new email address, registered to the old Huddersfield address as well.

I dont understand how they can still be trading or where from though..

I spoke to 2 people on Saturday they both work(ed) at the Huddersfield office and they both said they had ceased trading on Tuesday.

I have made a few calls today and been in touch with the Debt recovery firm that is dealing with the case and they said the administrators should be in place in the next few days. They said they will contact me with the details when they had been finalised and I assumed from that they had definitley folded.

I tried for days to get through on the 0870 number. They said they were having problems with the servers. I work in a large office and we sometimes have server and network problems so I didn't think much of it. I got a response from the email last Friday so again didn't think I had cause to be concerned.

Never again though!

Malpal,

Mathew Thomas was run as a seperate company to Nationwide, a winding up order was served on (MTI) not Nationwide, it appears that all wages were paid from MTI's books.

Nationwide may still be trading, and probably are, the local windows web site is an old one, nothing new has been posted as yet, keep watching for updates.

We can confirm that Robin Harrison has a new business in a rather nice office with several staff working for him, thats fact, but as you will be aware Robin Harrison resigned from the company before it was wound up several weeks before the court date.

Did you work for them? You seem to have a lot of knowledge about it all..

I'm not judging any one I just want to be going in the right direction to get my money back, the same as you and every one else that's been caught up in this sham no doubt!

Any advice greatfully recieved.

No never worked for them or with them, as for my knowledge i ask a lot of questions, to get the truth.

trojanreaper wrote on Oct 15^th, 2007 at 10:13pm:

Malpal, We can confirm that Robin Harrison has a new business in a rather nice office with several staff working for him, thats fact, but as you will be aware Robin Harrison resigned from the company before it was wound up several weeks before the court date.

Are you able to say where he is working now, as he was obviously part of the scam?

Hello!

I am an ex employee of the Widnes Nationwide home improvements branch , and when i say this , im sure that i speak on behalf of everyone that worked there , we are extremely sorry for all the money loss posistions that everyone is now in as a result of this company. People may blame us , but at the end of the day we were only doing our job and had no idea it was a scam. The job wage seemed to good to be true , started on £5.25 and with every sale from a customer it went up to a high wage of £12.50. However they could of said £1,000 and hr because we havent been paid! They make you work two weeks in hand , which is money you will get back at the end .. or so they said , so in total im owed just over £600. I know it doesnt even compare to those who paid deposits for convervatories / kitchens / windows etc.

As for the staff getting their money back , when the first lot of cheques bounced , i was told to send a letter to phil hill giving him 28 days to pay us or it would go to a small claims court. I later found out that it had to be over a certain amount to go through these courts. and From my letter giving 28 days , nationwide declared bankrupcy on the 27th Day.

I was given Phil hills number from whom i think was Sugar's daughter and i rang him. I was fobbed off with the driving excuse , i he told me to ring back the next day. When i rang back the next day i was told he was driving again! I rang back 25 mins later s requested and it was answered by some obnoxious person apparently named Gary. It was definately not phils monotone voice. Gary then informed me that i could not speak to phil was it was no longer his company.
I asked him when all the staff were going to be informed that the company had gone bacnkrupt , as we were all told that we would be paid up to date on the 6th Oct , as stupidly enough i held my breath waiting thinking maybe he may be telling the truth ...
Anyway this Gary , said that it was not Phils responsibilty to write to us as he would not be getting paid for doing it. To which i called him and he hung up.

Around two months ago , the whole money thing happened when our cheques bounced , however instead of Phil coming down they sent Alex. Now alex fed us lies and we all refused to work until we were paid. Now these cheques were given to us and we were paid. There was a meeting on the following Wednesday to which phil was coming down. Phil said he would be there for 12 , and he arrived at one and didnt speak to us til half 1 cos he was ' in the middle of a meeting'

Phil then told us a pack of lies and told us how everything was ok and we went back to work , i informed alex about this website at the same meeting and i was told by him and by my own centre manager that ' every compnay has these websites'.

We all had to wait with baited breath to see whether the cheques would clear the following friday  ... which they didnt. the chjeques would go through as clear funds in our banks and then bounce out the following day.

Phil hill is spineless.

I drove up to huddersfield to find out what was going on and to get some answers and Phil walked past me several times and didnt even acknowledge me and my friend , and it wasnt until my boyfriend shouted to him are you not going to acknowledge these girls that he said to us ' ill b back in 5' with that he sent his sidekick out called jenny who was the snottiest person ive ever met. Cant tell me she hasnt been getting paid , shes probably on double time!

When i went to the huddersfiled branch , there were no sale canners there , just management staff laughing and joking and going outside for the occasional cigarette! seemed like everytthing was ok for them through my eyes. They didnt look like they had a worry in the world.

As for Robin  ...  He and phil used to work together at st helens glass , and just before it went bankrupt they set up compnay together. Robin left before all of this happened with the liquidation etc .... and has set up another company. The widnes branch manager also has a new job and it also in sales , however it is not connected to robin or phil AT ALL and she was in the same position as us of not getting paid.

This is an experience that has actually taught me never to trust anyone!

As for the widnes branch staff , would be nice if we could all get together and sort this mess out and help each other. Contact me if you want too.

And as for people that are out of pocket again  ...sorry. If you need any information , please contact me and ill try and help as best i can.

:)

If you visit www.scamsexposed.co.uk and register once they verify your account you will be given full access, all the information is there including new telephone numbers.

In regards to delends comment. Just to put you straigh I was part of the senior managment team and trust me we wernt getting paid a single penny. Would you rather us have just sat their being morbid as aposed to at least trying to enjoy the day. Jenny is owed over 10times what you are owed and she wont even be able to claim it all back.

Jenny was doing a job that she was employed to do and continued to do it in the hope that everything would be sorted out. In regards to trojanreaper I have no idea what you think you are going to achieve with your website because the company has gone pop now like you wanted it to. As for your comment on your website saying jenny cashed cheques for phil, jenny was promised that them cheques would clear but they were bounced on her so now she is even more out of pocket because of it. I think people should get their facts straight before starting to accuse other members of staff as they are out of more pocket than most others.


Quote:

As for Robin  ...  He and phil used to work together at st helens glass , and just before it went bankrupt they set up compnay together

That is incorrect information as I worked at St. Helens Glass for 2 and half years and I was an employee their when it shut down and phil and robin and been gone well before as the Managing Director was Shaun Kennedy.

By this post I am not sticking up for Phil in any way shape or form but I am sick of seeing people posting comments blaming the staff who were doing what they were told to do. Yes we didnt get paid and maybe we should have left but when the MD tells you its getting sorted and promises you then you take his word for it. If it was going pop and he knew it you would have expected him to tell us so that we could start looking for new jobs.

Trojanreaper I would like to know what you involvement is in this because as far as I know who you are and when I have seen you, you are not an ex employee neither was a customer but somebody who decided to come in with a customer and try to start a fight with the Sales Manager.

I was witness to the aggression that you showed towards him and the situation that YOU created. You have absolutely nothing to do with this as far as I can see apart from trying to stir more trouble than what was neccesary. alot of us now are in real financial troubles and it isnt our fault but you still get people who want to damage reputations more by naming and blaming when they dont have the true facts.

By this post I am not sticking up for Phil in any way shape or form but I am sick of seeing people posting comments blaming the staff who were doing what they were told to do. Yes we didnt get paid and maybe we should have left but when the MD tells you its getting sorted and promises you then you take his word for it. If it was going pop and he knew it you would have expected him to tell us so that we could start looking for new jobs.

Bit naive there, no one will ever say their company is going to go down the drain. If they did everyone would sell their shares in a company and would not lose out.  (I believe if the did they would be in serious trouble under the insider dealing laws.) In your case would not get any one working for nothing or even getting customers to pay and I still can not understand why any one would want to part with any money before the job is done. As I have mentioned earlier, if I had not been paid once I would have been long gone. If a company can not pay their employees once, then there is a big problem looming. One other thing I am commenting as an outsiider, I am not a customer or an ex employee.

Free_Roamer .

Or should that be free loader on customer payments, let the forum decide.

You are very defensive over Jenny Murphy who worked at the Huddersfield branch and was classed as the P.A for Phil Hill I see.

Jenny was the one who called customers for the money, and banked the cheques knowing that customer work was not getting done !!.

What exactly was your position in the company, you claim to be a victim, if you witnessed customers kicking off in the office, surely if you hadn’t realised the position by then that must have been setting alarm bells ringing at the very least, from the comments on this forum there have been many visitors to the Huddersfield office and I refuse to believe that everyone was oblivious to what was going on, what with debt collectors ringing and dropping in, suppliers putting you on stop and you expect people to believe that everything as far as you were concerned was okay, I think not.

For the record I have never been to any of your offices nor would I want to speaking on the phone was enough for me thanks.

If you read through this site there are very few people who appear to be customers, they would appear to be mainly employees, you can understand people being upset and venting their anger a bit, but, if you weren't there and I wasn't then you can never really know what happened to cause the problems they had clearly traded succesfully for some time, perhaps they just thought they could trade through it. Picking on one female employee isn't going to sort anything out and for all any of you know she may be as hurt by all this as any of you, two wrongs most certainly don't make a right..

If you look on the company house web site you will see that there  are two companies with this name one registered in Fife..Status: Active Date of Incorporation: 03/01/2007 and one registered in Liverpool..Status: Dissolved 24/10/2006
Date of Incorporation: 30/07/2004. If these two companies are the same, I would say this looks to have been a bit iffy for a very long time.

your looking for links that dont exist.....................................

Anyone who works for home improvement companies knows there is an element of risk, just look at the problems even the largest have had in the last twelve months the group that runs Moben, Kitchens Direct, Dolphin Bathrooms, Sharps bedrooms went into administration earlier this year before being snapped up by an investment company, that saved the customers and staff on this occasion, MFI had a lot of serious problems until taken for a £1 with a bucket load of cash to support it, Now Kitchens, Bernsteins etc etc etc have all either restructered or disappeared, these are very difficult times for companies that are market dynamic, home improvements are very much of that type...............

My 90 year old father in law paid £3000 by bankers order on September 14.
It was collected in person by someone from the firm.
I don't know if it was one of the directors or an employee but whoever it was must have known by then that the firm was going belly up.
If that's not actually fraud it's close to it.
Thanks for the info trojan, I've not made enough posts to pm you.
I contacted FENSA, the trade organisation for this industry, who I understood had an insurance scheme for customers to call on in the case of shoddy workmanship or job not completed.
Their reply was rather ambiguous.
They said Nationwide was registered with them but that at the moment they weren't allowed to use their registration. They said they had been trying to contact Nationwide without success and if they didn't hear from them the registration would be revoked in December.
They said if Nationwide didn't respond there was nothing FENSA could do for us.
We should take it up with Trading Standards.
This seems another insurance umbrella that is whipped away as soon as it starts raining.

blueknight wrote on Oct 16^th, 2007 at 7:38pm:

your looking for links that dont exist.....................................

Mmmm, you are probably correct, but it seems a hell of a coincidence. However I did say IF. :-/

I still reckon any one who paid by credit card, should get in touch with their credit card provider for a refund.

I am a customer and I paid a deposit (as you have to in some purchases these days). We were asked by the sales rep to pay 50% but we refused and negotiated to 15% deposit on the 2nd October. We were told that if we paid by cash we would get the survey done quicker. The surveyor came on the 8th October. I have been in touch with Trading standards and they pretty much said the company (all employees or not!?) will have had knowledge of the pending court case. I am also looking into prosecuting the sales rep as he definitely fed us lies and mis-informed us.
We truly believed we had checked the company out thoroughly enough to guarantee the safe completion of our conservatory. You live and learn I guess....

I feel for the staff who genuinely did not know they were being taken for a ride but for the senior managers who must have had some idea I hope you all sleep soundly at night knowing what you have put Joe public through.

I finally got an answer from the "golden ticket" people today as well and none of them have been sent in so can't get money back from them either.

blueknight


Some links may not exist but a new link to Robin Harrison (former Director) of Nationwide, does exist and has been verified.

He resigned just before they wound the company up, and setup straight away a new company doing the same thing, first in Huddersfield for a few weeks then moved to a new office in Halifax.

Lifestyle Windows Tel: 01484 485338 ask for Robin sure he can help with some queries about what happened to the customer deposits.

Incidentally the company name he has chosen resembles a prior company he owned called lifestyle (North) limited, there is a lifestyle windows of the same name already trading who are not linked to Robin Harrison, just like there is another Nationwide Windows, once again he appears to be riding on the coat tails of an established business.

Draw your conclusions on that one.

full Contact list for you all to contact and ask who has your money and what they intend to do for you now.


Phillip Hill  
Tel: 07785  922433

Home Address
19 Whitland Avenue, Bolton

Bolton, Lancashire, BL1 5FB


Robin Harrison

New Work Number: 01484 485338
New office addrress
Lifestyle Windows
1-3 Carlton Chambers
kings Cross Street
Halifax
HX1 2SG

Jenny Murphy (PA)

Tel:07876 563341


Mathew Fullerton

Gary Baker

All the above had inside knowledge of the company and continued to collect customers money.

Hope this helps some people to get the answers they seek.

the majority of people posting on this website continue to be CUSTOMERS... VERY DISATISFIED CUSTOMERS, who have been lied to over and over again, ripped off, shafted... you choose the venacular that suits... i went to the Huddersfield office and was treated abominably by Jenny and co... very aggressive people, especially her. i can see why she defends these people, i doubt very much that she could be employed elsewhere... in any normal business.

Can anyone tell me who Nationwide at Home used to buy their kitchen units from? I have been contacted by a dissatisfied customer and I am trying to complete his installation. I need some additional units for Boston Cream kitchen.

Has anyone been in touch with IPWFI? I received a letter from them today saying the tear off slip at the bottom of the deposit protection certificate hasn't been handed in to them. They also said they had not been made aware the Matthew Thomas Installations/Nationwide had ceased trading. I find this astounding given the amount of people that must have been in touch with them over the past couple of weeks..

Trading standards are supposed to be meeting with the "directors" on Monday to discuss things with them. I have asked them to ask the question "What did they do with the tear off slips and why they didn't send them off". Surely the fact they didn't send any in to the IPWFI should be proof enough that they have taken every ones money without any intentions of carrying out the work. :-/

Copy of a post from the sheffield forum here.

Lifestyle Windows looks like a familiar MO. Mimic a reputable company and then rip people off!!! see links

www.lifestylewindowsandconservatories.com/default.asp

Nationwide kitchens and bedrooms Ltd

www.nkb.uk.com/contact

I spoke with the owner of the above company and apparently Mr Hill has been ripping folk of for years surprise surprise!

~ Edited by Dave: Link added to source post.

Does anyone know if the meeting went ahead yesterday between Trading Standards and the directors of Nationwide? I have rung my local TS (Lancs) today but they couldn't give me any new info.

Does anyone know who the administrator is yet??/

Please be aware!!!!

LIFESTYLE NORTH LTD trading at:-
1-3 Carlton Chambers
Carlton Grove
off Kings Cross Street
Halifax
HX15SH

IS owned by Robin Harrison, ex director and con man extraordianire of Nationwide Windows and Conservatories. They are again conning sales persons to sell UPVC windows on their behalf. Also involved in this scam is Alex Grantham, previously sales manager with Nationwide Windows and Conservatories, and Partner in Crime on Portugese Holidays which they went on regularly with Phillip Hill. It is believed Phillip Hill has also set up another Kitchen business trading address unknown.

Please note Jenny Murphy who was PA to Phil Hill at Nationwide was believed to be responsible for a lot of the fraud involved. She phoned people up asking them to give balance of money for jobs required and they would come and fit the following day or week and never turned up to fit installations. One woman personally known was conned out of £3300, this being an elderly lady in her seventies. So most of the senior office staff knew exactly what was going on. Sales persons concerned were in all genuinity totally unaware of the above scams. Salesmen were never given information on their installations sold and what the outcome was. I know of at least two salespersons who were conned of more than £7000 between them. Not only have hundreds, perhaps thousands, of genuine hard working people been conned, but do not forget the salesforce who now knowing what was going on feel utterly devastated and cannot be blamed in any way at all. This has got to be taken a lot further and all persons knowingly involved in this scam should be hounded and made to pay for the distress caused to a lot of genuine people.

how difficult can it be for all the seperate trading standards people to get together and shut these people down once and for all?? surely the people in the same trade ie suppliers must have blacklisted them by now??

Please note that the official receiver has now been appointed for Mathew Thomas Installations which we all know as Nationwide.

O'hara & Co
Unit 1
Wesley House
Chapel  Lane
Birstall
BATLEY
WF17 9EJ

Peter O'Hara is the contact name.
Tel: 01924 477449


If you are a former member of staff you will be entitled to some pay from the government as long as you worked there for at least a month, if you worked there over 2 years you may be entitled to redundancy pay.

As for customers please call the above number and register as a creditor, if you don’t and there is money you won’t get a bean, you have nothing more to lose.

If you go to this site, it tells you how to work out your redundancy pay....You have to have worked a full year before you are entitled to redundancy pay as I undersatnd it.....

http://www.dti.gov.uk/employment/employment-legislation/employment-guidance/page33157.html

sherbert wrote on Oct 25^th, 2007 at 9:25am:

If you go to this site, it tells you how to work out your redundancy pay....You have to have worked a full year before you are entitled to redundancy pay as I undersatnd it..... http://www.dti.gov.uk/employment/employment-legislation/employment-guidance/page33157.html

According to the site and guess it is accurate as it is a government site, (but who knows?!!)  on the statutory redundancy pay table you have to have worked for two years to qualify for redundancy. However it would be worth checking with your local C.A.B. first in case it has changed.

Ive just been informed by Trading standards in Manchester that Mobile Kitchens and Better Kitchens are contacting people promising to finish off work that Nationwide started. This is a con, these two companies are run by the same no marks as Nationwide Kitchens and windows etc.... so BEWARE DONOT LET THESE PEOPLE RIP YOU OFF TWICE....!!! THEY WILL TAKE YOUR MONEY AND NOT COMPLETE... SAME OLD SONG... DIFFERENT COMPANY TITLE...

ALSO CONTACT OFFICIAL RECEIVERSHIP OFFICE MANCHESTER
1ST FLOOR
BOULTON HOUSE
CHORLTON STREET
MANCHESTER
M1 3HY

ADDRESS TO ANDREA

She is dealing with Nationwide also, from the receivership side... they are investigating... shes asked for written information together with copy of contract... what have you got to lose??? and the scum should be very worried at this point... :-)

Watching a film on Channel 4 this afternoon, I notice that they are advertising their wares under Nationwide Home Improvements I thought they had gone down under, or at least under this name.

we have on the 17 /10 /2007 paid a deposit of £265 for patio doors, from nationwide home improvements, from a very pleasant guy called John Kay, we are in Dunfermline in Fife and he is based in Kennoway in Fife. he promised our doors would be fitted within 4 to 5 weeks which included building warrant. my partner after no one returning our calls decided to contact Fife council to see where we were on the building warrant, to find it had not been applied for, that was today 30th november. John Kay phoned us back today after us leaving a message to cancel to say he had been intouch with his boss, but would not give us his name, and said that the doors would be fitted within the next couple of weeks after building warrant comes through. I wish we had checked this company out before signing anything as I feel that we have lost our deposit I have his address, phone no and email address, yet still find it hard to get him to reply. dont know what to do now but wait and see if the doors appear. thank you for bringing this company to our attention.

I have repeated so many times on this thread that no company that is reputable, will ever ask for a deposit. If anyone asks for a deposit the alarm bells should be ringing. As I have mentioned before I have had windows, barge boards, kitchens, bathrooms and boilers fitted by various people over the years and have never once paid a penny deposit. I pay on the day of completion.

It looks if you are lucky to only have lost £265.

Get in touch with your local trading standards officer, (or the equivelent in Scotland)

Good luck

Suzi.

can you post the contact telephone numbers you have and the business address on this site please.

Regards

Trojan

good evening, the contact numbers I have are as follows.

NAME... John Kay
TEL NO ... 01333 351181
MOBILE ... 07855898702
EMAIL ADDRESS .. eddg.kane@blueyonder.co.uk
BUSINESS ADDRESS ....  82 Leven Road
                                     Kennoway
                                     Fife
                                     KY8 5JB
............................................

NAME .... John Gammock
TEL NO .....07939220655

This is the name and number of his boss. I hope this is what you are asking  for. if I can help in any way just ask. we are just waiting to see if we do get a fitting date, although we are now very nervous about going ahead with it now.   suzi

I received a phone call about 10 min ago from Mr John Gammock, he has informed us that the company who they were buying the doors from have gone into receivership, now this has come as no surprise to us after reading some of the comments that has been left from other people. Mr Gammock  asked if we would still like to go ahead with reordering from another company or receive our deposit back. Yes, you guest it, I asked for my deposit back and he has assured me that I will receive my deposit back by Friday 14th December 2007. I will let you know if this happens.

                   suzi

Dont think this company isd the same as the Huddersfield on mentioned on this thread, think its just another Nationwide like the so many more out there.

I am asking for peoples help who may have been employees or customers of Nationwide Home Improvements or Matthew Thomas Installations. This is now possibly your chance for payback...
We have the right to repossess 15 vehicles that were leased to the company that is now in liquidation. We are aware there were approximately 600 employees at the time.
Can anybody help us find out who had the company cars/vans? We are assuming Philip Hill, & Robin Harrison have a nice silver mercedes c220 each!? We would very much like to speak with Jenny Murphy if anybody knows her address or a phone number that works. Unfortunately the MD's arent playing ball and will not return any of the vehicles! We assume Jennie has one of the vehicles also, possibly a ford focus. Does anybody know who the main people were in the company. We need as much info as possible on who would have a company car. Also there are several ford transits we need to recover. Anybody with any information please call Dale 07940 596310

Robin Harrison returned his company car when he left the company in july 2007 this has been confirmed by leaseway ( although Phil Hill did not put the paperwork in until september as this would have forced the company to cease trading) but a lot of the staff are still using thier old company cars, there was a ford focus that was in the king cross tescos car park for 3 months waiting for the lease company to collect it until recently. There was ( and can be ) only 1 MD which was Phil Hill Robin Harrison ran the sales and marketing not the accounts/ money and the offical bodies have not contacted him at all other than to confirm that this was the case as Phil Hill was the company controller and major shareholder. Any assets of the company now belong to the reciever but the cars were leased / rented and therefore not the companies property so they still belong to leseway who was the company that wound MTI up in the first place

If anyone is actually interested in the real truth about what went on i will answer any questions you may have

WhiteKnight Please contact dale on 07940 596310

[edit]no1piuk's e-mail address leads to Edgemoor Services.[/edit]

Hi i worked for nationwide home improvements for 6 weeks (tryed leaving twice but was promised the earth) after 6 weeks of them sending me all over the north west selling and putting over 300 quid of my money in petrol in my car all the cheques bounced can anyone give me the liquidators contact details

cdollerton@who.net


Thanks

Suzi,

I paid Nationwide a deposit of £199.85 on 10th January however they are not answering any calls now, and I too fear the worst. Did you get the work done eventually?

daveharruk wrote on Feb 4^th, 2008 at 1:18pm:

Suzi, I paid Nationwide a deposit of £199.85 on 10th January however they are not answering any calls now, and I too fear the worst. Did you get the work done eventually?

Nationwide are no longer trading i am trying to  find details of the liquidators   if i do i will post it here

Kingspanner,

Perhaps I should have made it clear, the money I paid was to Nationwide in Fife, which is a completely different company

This thread relates to nationwide who had a branch in Huddersfield West Yorkshire with the directors called Phil Hill & Robin Harrison.

I would suggest that a new thread be started for the fife nationwide which as pointed out is not connected to this Nationwide.

Kingspanner wrote on Feb 5^th, 2008 at 6:48pm:

daveharruk wrote on Feb 4th, 2008 at 1:18pm: Suzi, I paid Nationwide a deposit of £199.85 on 10th January however they are not answering any calls now, and I too fear the worst. Did you get the work done eventually? Nationwide are no longer trading i am trying to  find details of the liquidators   if i do i will post it here

The Liquidators are noted on the previous page.  They are O'Hara & Co at Batley.  Tel: 01924 477449. I found them very helpful.  Good luck!

revengeissweet wrote on Oct 10^th, 2007 at 1:10am:

Nationwide Director Details (the people who have taken your money and ran) PHILIP NIGEL HILL 19 Whitland Avenue Bolton BL1 5FB NATIONWIDE WINDOWS AND CONSERVATORIES LIMITED NATIONWIDE KITCHENS AND BEDROOMS LIMITED MATTHEW THOMAS INSTALLATIONS LIMITED NATIONWIDE KITCHENS LIMITED ROBIN ANTHONY HARRISON 41 Spinners Hollow Ripponden Sowerby Bridge West Yorkshire HX6 4HY D.O.B 18/10/1968 NATIONWIDE WINDOWS AND CONSERVATORIES LIMITED NATIONWIDE KITCHENS AND BEDROOMS LIMITED MATTHEW THOMAS INSTALLATIONS LIMITED LIFESTYLE (NORTH) LIMITED There are 20 exact match unsatisfied CCJs totalling £48,568.00 Both the above were in this scam together Robin Harrison left the company a short while ago to setup a new company which no doubt be ripping people off all over again very soon.

From: http://www.manchestereveningnews.co.uk/news/s/1179234_kitchen_rogues_company_is_wound_up_by_courts?rss=yes


Quote:

Philip Hill, 47, was director of In The Box Ltd, based in Bolton. The company, which took almost £50,000 from customers for kitchens that were never delivered, has been wound up at the High Court in the public interest following a government investigation into its conduct. Mr Hill, from Bolton, has been listed as the director of several kitchen and window companies which have either gone into liquidation or been dissolved since 1992. But despite his track record, the M.E.N understands that he has continued working in the kitchens trade. We tracked him down to De Vinci Improvements in Bournemouth, and asked him if he would like to apologise to customers who lost money to In the Box. He declined to comment. Mr Hill resigned as a director of De Vinci Improvements in August but was still apparently working at the company's offices when we contacted the firm. ....... Mr Hill was previously director of Matthew Thomas Installation Ltd, which was put into compulsory liquidation in 2007 owing about £2m, including money to people who paid deposits for kitchens that never appeared. West Yorkshire Trading Standards also ordered Mr Hill to sign an agreement saying he would improve his conduct after complaints from customers of two companies in Bolton and one in Batley, West Yorkshire.