Hello, I've searched the database and Google for the geographic number for accessing O2 Voicemail via a landline (instead of phoning your mobile number and pressing * when your voicemail answers) but I can't find anything, not even a NGN!

I am aware of the rules for requesting a geographic number in this forum by providing an address etc, but I have no idea where abouts in the country O2 have the voicemail number located. All I know is that voicemail can be accessed via number 901 on an O2 phone.

Thanks

P.S. Good site! I've been using it for months and has saved me loads on phone calls. Even added a few numbers myself!

I doubt if there is a landline number. You do have an allocated alternate mobile number for your voicemail (nominally for use from abroad), which you could call using 18185 or similar cheap calls providers. Ask O2 to tell you what it is.

Thanks andy9, I will ring up O2 and ask what my allocated voicemail number is!  8-)

Shame there is no geo number for accessing voicemail, would of thought there might of been as the top-up line on PAYG has a landline access number.

LeeUK wrote on Jun 29^th, 2006 at 4:26pm:

Shame there is no geo number for accessing voicemail,

Ah, but that would require telecoms companies to think of convenience and ease of use, rather than screwing every penny at every opportunity. And as for Ofcon ignoring the charging for 080 numbers - just which part of FreeFone do they not understand? And what part of looking after the citizen consumer do they not understand? With more young consumers only using mobiles?

The best way to call your mobile phone voicemail from a landline without calling a mobile number.

You can make cheap calls to mobiles by calling access number 0844 428 00 04. I found this number on www.phonecheap.co.uk - It lets you call mobile numbers in the UK from a UK landline at 4p a minute. Dial 0844 428 00 04 you will then hear a message asking you to enter the number you want to dial followed by the # key.

Tanllan wrote on Jun 29^th, 2006 at 10:03pm:

And as for Ofcon ignoring the charging for 080 numbers - just which part of FreeFone do they not understand?

This isn't Ofcom's problem; the non-understanding is elsewhere. If your 0800 number doesn't want to pay your mobile network for you to call them from a mobile that's up to them, and Ofcom can hardly be expected to compel networks to provide calls they are not being paid for.

But this isn't exactly relevant to voicemail I think

~ Quote box tidied up by Dave

Dependant upon your phone, you may find the answerphone number in your settings, or similar.
Eg on the 6230i it is under Contacts, then Service numbers.
You will however find it to be a mobile number irrespective of the network. That's where the dial thru numbers come in.

On Orange you would dial 07973100123, then your phone number, then your pass code.
I imagine O2 would operate in a similar way. You may find that you have to set a passcode, if you haven't done already, if you want to be able to access from a phone other than that mobile.

a very nice man wrote on Jul 3^rd, 2006 at 9:31am:

Dependant upon your phone, you may find the answerphone number in your settings, or similar. Eg on the 6230i it is under Contacts, then Service numbers. You will however find it to be a mobile number irrespective of the network. That's where the dial thru numbers come in. On Orange you would dial 07973100123, then your phone number, then your pass code. I imagine O2 would operate in a similar way. You may find that you have to set a passcode, if you haven't done already, if you want to be able to access from a phone other than that mobile.

Less guesswork please

The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. The OP already knows this.

O2 does not operate in that similar way to Orange voicemail -

As I already said, for separate dialling eg from abroad O2 allocate a dedicated voicemail number per account, but you are correct that there is a PIN, which has a default starting value that O2 customers know (sent by sms on CS setting it up).

andy9 wrote on Jul 3^rd, 2006 at 12:11pm:

The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. ...

It used to be 07802 090100 to retrieve voicemail by entering mobile number and PIN. Now this number is used to get your personal mailbox number.

So how is this mailbox number charged? Is it a 077/078/079 mobile number? Or is it a more expensive 070 personal number, in which case you would be better off dialling your own number and pressing *?

I've tried a few times over past few days ringing 07802 090100 to get my personal voicemail number set up but just keeps saying unable to set up, please try later.

I have now emailed customer services asking what mine is.

But at the end of the day, it was a geo number I wanted so I could pickup voicemail for free with my free minutes. I now know is unlikely  :(

LeeUK wrote on Jul 3^rd, 2006 at 2:48pm:

But at the end of the day, it was a geo number I wanted so I could pickup voicemail for free with my free minutes. I now know is unlikely  :(

So when you dial your own number and press *, you are charged then?

I know on the old U phones calls were 5p/min between U phones and 35p/min to all other O2 phones and other numbers. Rather than dialling 901 you could dial your own number and press * and be charged 5p/min to retrieve your voicemail. Doesn't this work now with current tariffs?

When I got this sim card it was on the old BTcellnet Genie Mobile network (now O2online) and my calls to other O2 mobiles and 01/02 numbers are 25p a min for first 3 mins then 5p a min rest of the day.

So at the end of the day I could pickup a voicemail for 5p instead of paying 10p to phone 901. Plus I want to pickup voicemail on the landline phone with cheap geo rates too.

http://www.o2.co.uk/services/messaging/voicemail901/voicemail901abroad

Pay Monthly customer

Before you go
Before leaving the UK, dial 1780 free from your O2 mobile phone to obtain your personal Voicemail Retrieval Number (VRN). Save it to your phone book so you have it to hand for all your trips abroad.

If you forget to do this before you leave the UK, dial +447802 090 100 when abroad and you will be sent a text containing your personal Voicemail Retrieval Number
........................................................

Your experience says forget the last paragraph. I tried it and it was not recognised.

........................................................

Just tried it with a spare pay monthly chip.
You get a computer voice dictate a number a number to you. Unlike the Orange network I described above, you are given a completely new number that bears no relation to your own, but is unique to you
Eg my number is 0773898****
but was given      0781984****
not even the last four digits were similar

So this one is available via dialthru from a landline, or from your mins if inclusive I assume. There was no notice about the cost per call.
If there is no notice then can they charge excessively if they want? Or is it normal costs unless stated?
.............................................................

I know this is going on, but I've just tested it by calling my O2 and leaving a message.
I then got the "You got a message. Call 901" text.
I used the number given to me to access the voicemail. Had to change the security passcode (first time used) then got the message with no problem.
So you won't get a landline one, but you will get a working mobile one. Which should come out of your minutes.

andy9 said "The O2 voicemail number for dialling from an O2 phone is 901"
No longer the only answer

Dave wrote on Jul 3^rd, 2006 at 2:28pm:

andy9 wrote on Jul 3rd, 2006 at 12:11pm: The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. ... It used to be 07802 090100 to retrieve voicemail by entering mobile number and PIN. Now this number is used to get your personal mailbox number. So how is this mailbox number charged? Is it a 077/078/079 mobile number? Or is it a more expensive 070 personal number, in which case you would be better off dialling your own number and pressing *?

I'm getting that number as not recognised.

Maybe there are differences between payg and contract, and maybe online, shop and different providers, which I don't know enough about.

My main number is 07850... and the voicemail is 07819... - an ordinary O2 number. Now I'm wondering if this is only on contract deals or what - but it seems that the main reason for it is roaming use, where on some networks you have the same short codes as at home, and some not.

1780 is dead on my O2 phone too. (GenieMobile/O2online) PAYG.

Try this
http://www.o2.co.uk/business/corporate/businesstraveller/usingyourmobileabroad

Voicemail 901
You can continue to use Voicemail 901 while abroad.

Voicemail 901 is an easy and convenient way to store messages while you are overseas. We recommend that you set up diverts for when your mobile phone is switched off, not in coverage, engaged or not answered. Diverts must be set up before you leave the UK. You retrieve your messages by dialling a unique Voicemail Retrieval Number (VRN) that you keep and re-use. Instructions on how to get this number are below. Message retrieval is charged at the rate for a call back to the UK.

Switch Voicemail 901 on. Dial 1750 to receive your VRN.

To set up your VRN: dial 1780 in the UK or +44 7802 090100 from overseas.

You will hear your new VRN read out to you, plus receive an SMS containing your number. Ensure that you save it in your mobile phone. Dial this from overseas to pick up your voicemails.

To listen to your messages

Dial your unique VRN
..............................  END  ...............................................

a very nice man wrote on Jul 3^rd, 2006 at 3:45pm:

andy9 said "The O2 voicemail number for dialling from an O2 phone is 901" No longer the only answer

It looks like you hadn't fully read either of my previous two posts, so I'll thank you not to suggest I was posting poor or incomplete information.

I had also mentioned the other allocated number twice (and again while cross-posting), and this can obviously be called from the phone itself, wherever it is located.

a very nice man wrote on Jul 3^rd, 2006 at 5:21pm:

Voicemail 901 You can continue to use Voicemail 901 while abroad. ...

Thank you. Next time do the research first

andy9 wrote on Jul 3^rd, 2006 at 12:11pm:

O2 does not operate in that similar way to Orange voicemail -

Using Orange you speeddial 1 which dials +447973100123
In O2 you use 901 OR 07819******

Both are pass protected.

If you use the allocated O2 number, then both can be called from any phone, anywhere, circumstances and rules permitted
Both allow retrieval and deletion from a non home network number.

Both take messages.

Yet O2 does not operate in that similar way to Orange voicemail?

...............................................................


andy9 wrote on Jul 3^rd, 2006 at 5:34pm:

Thank you. Next time do the research first

andy9 wrote on Jul 3^rd, 2006 at 3:50pm:

Maybe there are differences between payg and contract, and maybe online, shop and different providers, which I don't know enough about.

As you have just shown. You, along with the rest of us mortals, don't always have every bit of info to hand, experience to write about, or full answer to offer. That is why we are here together to fill in the slots of missing information.
Sometimes a better answer comes up after a supposition or reply has been written. I found that bit about 1750 on a different page while doing more research. Did you find it? As you didn't share it I assume not.  Does that make my research better than yours? No! It just means I spent my voluntary time, as you do, looking through different sites to find the necessary info, and found something you hadn't yet come across.
.................................................................

a very nice man wrote on Jul 3^rd, 2006 at 9:31am:

Dependant upon your phone, you may find the answerphone number in your settings, or similar. Eg on the 6230i it is under Contacts, then Service numbers.

andy9 wrote on Jul 3^rd, 2006 at 12:11pm:

Less guesswork please The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. The OP already knows this.

Without knowing the original phone that is being used by Leeuk, this suggestion was offered as perhaps the easiest path to finding the number. It worked for me, there is a chance it could work for someone else. This site is about sharing info and the experience of finding it.

And as you have stated, several times now, there is an allocated number that can be used. So the O2 voicemail number for dialling from an O2 phone is not just 901, it is also 07819******, and this is accessible via dialthrough numbers. It was your phrase I directly quoted, without malice. It was your determination of phrase, the number is, rather than the numbers include, that set me to amend it.

And to be honest, we could both argue this and other points for many pages.  So I'm happy to acknowledge that both you and I are not perfect (although perhaps more perfect than others ;)), and that we may have both written something that had a minor flaw, that the other picked up on. Heck, who does like to be corrected?


Of course 901 can be used from abroad. Most of the short number codes for most networks will work outside of the UK. They are a convenient number. For those who haven't found an alternative, and convenient for the company to charge you for their ease of use.

Quote:

Dependant upon your phone, you may find the answerphone number in your settings, or similar. Eg on the 6230i it is under Contacts, then Service numbers.

My phone is the Nokia 6230 and it doesn't have a Service Numbers section under Contacts like the newer 6230i.

LeeUK
Obviously you have the answers provided by andy9  and others, but just perhaps there is a bit on your that might help.

From an online Nokia manual
http://www.endusersupport.nokia.com/phones/6230/en/easyguide_ok.html
Info numbers and service numbers  
Your service provider may have included information numbers or service numbers in your SIM card.

Press Menu and select Contacts and Info numbers or Service numbers. Scroll through a category to an information number, or to a service number, and press  to call the number.
..................................................................
Or try 0800 005005. This number was taken from the verified database and is listed as Cutomer Care. Doesn't say PayG or contract. Perhaps they can give you the right number to call to get your individual voicemail number.
Remember to post it here if they do.

a very nice man wrote on Jul 3^rd, 2006 at 7:39pm:

LeeUK Obviously you have the answers provided by andy9  and others, but just perhaps there is a bit on your that might help. From an online Nokia manual http://www.endusersupport.nokia.com/phones/6230/en/easyguide_ok.html Info numbers and service numbers   Your service provider may have included information numbers or service numbers in your SIM card. Press Menu and select Contacts and Info numbers or Service numbers. Scroll through a category to an information number, or to a service number, and press  to call the number. .................................................................. Or try 0800 005005. This number was taken from the verified database and is listed as Cutomer Care. Doesn't say PayG or contract. Perhaps they can give you the right number to call to get your individual voicemail number. Remember to post it here if they do.

I found a Service Numbers section on my sim under 'My Services' > 'BT Cellnet'. It just lists voicemail as 901, old 192 directories enquiries, AA and RAC breakdown and a short code number for customer services which is 4445 which is 20p a min!  >:(

I will try that 0800 number and I will post here what I get.

Thanks

LeeUK
At the top of this page you should find a posting with a highlighted bit about 1750.
This was found on another page to the 1780 info.
Have you tried calling 1750?

It is under your post that 1780 is dead.

a very nice man wrote on Jul 3^rd, 2006 at 8:40pm:

LeeUK At the top of this page you should find a posting with a highlighted bit about 1750. This was found on another page to the 1780 info. Have you tried calling 1750? It is under your post that 1780 is dead.

1750 is to turn voicemail on and it is just an automated voice, no options to select and no dedicated voicemail number given.

1760 turns voicemail off and 1780 is dead on my phone too.

a very nice man wrote on Jul 3^rd, 2006 at 6:48pm:

andy9 wrote on Jul 3rd, 2006 at 12:11pm: O2 does not operate in that similar way to Orange voicemail - Using Orange you speeddial 1 which dials +447973100123 In O2 you use 901 OR 07819****** Both are pass protected. If you use the allocated O2 number, then both can be called from any phone, anywhere, circumstances and rules permitted Both allow retrieval and deletion from a non home network number. Both take messages. Yet O2 does not operate in that similar way to Orange voicemail?

but not like this


a very nice man wrote on Jul 3^rd, 2006 at 9:31am:

On Orange you would dial 07973100123, then your phone number, then your pass code. I imagine O2 would operate in a similar way. You may find that you have to set a passcode, if you haven't done already, if you want to be able to access from a phone other than that mobile.

... which was incorrect - on O2 unlike Orange you do not, as imagined, dial the general VM number, then enter your own number then a PIN

and this imagination was posted when I had already given more specific details which you first ignored, then contested **, then spent time studying the O2 website to come up with the same info, namely about there being a dedicated VM number per phone, now at the top of the first quoted post as if you knew it all the time

** "andy9 said "The O2 voicemail number for dialling from an O2 phone is 901"
No longer the only answer "

- which was totally untrue when written, viz I'd mentioned the dedicated VM number per account, and that is why I objected to being accused of providing duff or incomplete information

I'll willingly provide helpful information on this site, but not indulge in this ludicrous wise-after-the-event one-upmanship

Just had a good chat with Anthony from O2 Pay as you go. Very helpful guy.
He explained that it works like this.

All that you have been told by Andy9, myself and others is relevent to contract only. So forget it!

On the PayG system, to access your voicemail from abroad, you first dial your personal phone number.
When the voicemail message starts, interrupt it by pressing *   (Star)
Follow this with your 4 digit security code.

(Originally all phones on O2 were give 8705, but as of this week the system tells you to change the code before it lets you go any further. So anyone else out there with O2, the obvious message is change your passcode before someone else does it for you.)

You should now be able to access your mail.

One thing to note. If you were to take your PayG abroad, it would cost you 99p per min to make a call to 901. His advice not mine before someone tries to shoot me down.

Let us know if it works.