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Message started by l.barrows on Jun 28th, 2006 at 2:45pm

Title: Saab - Customer Relations
Post by l.barrows on Jun 28th, 2006 at 2:45pm
Hi

I am trying to find the geographical number for Saab (http://www.saab.com/main/GB/en/) - Customer Relations. Their main number is 0845 300 9593. I am non sure of their Customer Relations address but their Head Office is in Maidenhead SL6 4LB. I have tried searching the internet but I cannot find any alternative numbers. Their 0800 626556 info service could not/would not transfer calls to Customer Relations.

Len

Title: Re: Saab - Customer Relations
Post by Tanllan on Jun 28th, 2006 at 4:56pm
Saab.com's US contact page gives:
"Owner Services -
To get assistance from the Customer Assistance Center on topics related to vehicle or dealer concerns, product information, technical inquiries, and other ownership issues, please use the e-mail form below or contact us at: 1-800-955-9007"
OK, a US number, but surely cheap to call via 18185 or voip. And then tell them that you would like a call back. Or else email the UK lot via saab.com.
Also
"
Saab Customer Assistance Center:
Saab Automobile USA
4405-A International Blvd.
Norcross, GA 30093
USA
Phone: (770) 279-0100
Fax: (770) 279-6499"

Good luck. Or should that be "Welcome to Saab USA, how may we help you?"

Title: Re: Saab - Customer Relations
Post by l.barrows on Jun 28th, 2006 at 6:12pm
Interesting workaround for other times but I have already been dealing with the UK office on this particular enquiry. There is also liaison role with my local dealer so I cannot use the US office on this occasion.

Thanks for your interest.

Len

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