It seems that Folkestone & Dover Water have now blocked the use of their 01303 numvbers and are using an ansaphone to announce the NGN 0845 888 5888. Frustrating as ever because it was a ten minute call @BT's rate of 3p a minute when it could have been just 3p on 1899!

01303 298888 now gives the message to call 0845...  :-X

The other alternative is 01303 298800 which is engaged. Try successive numbers, i.e. 01303 298801, 01303 298802, 01303 298803 etc.  ;)

Don't know if this would work for you but it did when I last tried it with Three Valleys/Anglian Water.   Their leak reporting hotline is an 0800 so I rang that.   You can always then say you have a complaint as well & they might put you through!

Hi Barbara, I tried the 0800 919155 in place of 08457919155 but did not work. What folowed you 0800 to enable you to get through?

Regards
faramarz

As of 22.30 this evening i spoke to a chap for folkstone and dover water and said thay should put you through  08007311933 if this works please add to site  thank you also let us know ?    ;)   http://www.checkmytown.com/Emergency.htm this site should help you my freind the number was found on here

Your other option is to contact the local Consumer Council for Water - the body that regulates water companies from a customer/consumer point of view.  Main contact number is 0121 345 1000.  Call this and complain...you never know it might work  :)

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