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Message started by cmotd on Aug 20th, 2006 at 8:25pm

Title: Archos
Post by cmotd on Aug 20th, 2006 at 8:25pm
Hi,  I am new to all this and hope I have done it correctly - I am looking for a Geographical phone number for ARCHOS in the UK - I have an 0870 number but would like a geographical number for them.

The number I have is 0870 6091693 - I have one of their MP3 players that has died on me and want to contact them to find out how much it will cost to be repaired.  I got the above number by phoning Technical Support.  They are based I think in Holland and told me I had to ring the 0870 number.  I get FREE geographical phone numbers with my ISP and do not want to be charged the earth to make this phone call.

Is there anyone out there who can help in this request.

If I have used the wrong place then please let me know and I will stop using this area.

Many thanks.
Cmotd

~ Thread title edited by Dave

Title: Re: Archos
Post by Dave on Aug 20th, 2006 at 8:36pm
There are a few numbers in the unverified list. Technical support is down as 020 79490115. I can't guarantee that it will work, so please post back whether it does or not.

I have edited the title of the thread; having all the threads in the Requests section being called "Geographical number request" or something similar would be awfully confusing. In future, make the thread title the company's name. Please have a read of the instructions for posting a request, if you have them, supply an address, website address and any other useful information.  :)

Title: Re: Archos
Post by cmotd on Aug 20th, 2006 at 8:40pm
Hi Many thanks for that - the number that you gave was the number I tried on Saturday - but they were in Holand and it was them that gave me the 0870 number.

Cmotd

Title: Re: Archos
Post by Dave on Aug 20th, 2006 at 8:43pm

cmotd wrote on Aug 20th, 2006 at 8:40pm:
Hi Many thanks for that - the number that you gave was the number I tried on Saturday - but they were in Holand and it was them that gave me the 0870 number.

Ah right.

Other numbers to try, which are listed in the unverified database for Archos are 01264 366022 (no description) and for Returns, tel: 023 80711779, fax: 023 80839259.

Title: Re: Archos
Post by cmotd on Aug 20th, 2006 at 8:47pm
Hi Dave,

Many thanks for those numbers - I will give them a call either tomorrow or Tuesday when I get in from work - I will post a reply with the results then.

Many Many thanks

Cmotd :)

Title: Re: Archos
Post by a very nice man on Aug 20th, 2006 at 9:02pm
Cut My Own Throat, Dibbler  by any chance?

http://www.archos.com/support/customer_support/hotline.html?country=gb&lang=en
Telephone Support


United States      1-877 300 8879
Germany      069-6698-4714
France      01 70 20 00 30
Spain      09-1745-6224
United Kingdom 02 07 949 0115
Italy      02-4827-1143
Ireland      01 601 5700
Netherlands      020 50 40 510
Denmark      35.25.65.67
Finland      09 2311 3434
Norway      22.57.77.71
Sweden      08 579 290 80
Switzerland      442.004.111      

Title: Re: Archos
Post by cmotd on Aug 20th, 2006 at 9:07pm
Ummm yes - was it that obvious

Sorry  :D

Title: Re: Archos
Post by Dave on Aug 20th, 2006 at 9:21pm
The Archos contact page gives a Southampton PO Box:

Archos UK Ltd
PO Box 1420
Southhampton
SO15 1WF
UNITED KINGDOM

Phone: 0870 609 1263
Fax: 02 380 83 92 59

The fax number is the same as the one I quoted from the database.

01264 is the code for Andover which is 20 odd miles from Southampton. Googling "01264 366022" returns many results that suggest that it is for Archos.

Title: Re: Archos
Post by cmotd on Aug 20th, 2006 at 9:28pm
Hi Dave,

Many Many thanks for this research - I will give them a call on tuesday because I am on a late shift - Monday is out because I will not be home till they have gone home although I may well try, you never know they may have a late evening working.

Cmotd :)

Title: Re: Archos
Post by cmotd on Aug 23rd, 2006 at 10:45am
Hi Dave,

I promised I would get back to you with the results of the number you kindly obtained for me for Archos UK, I rang the number yesterday before going to work and the number "01264 366022" was in service but for a different company - they gave me an alternative 0870 number but that did not throw any light on a different one so was forced to phone the original 0870 number that I got from technical support, I was only on the line for about 3 mins which was not bad considering the cost of these calls.  The guy I spoke to took some details and rang me back within 10 mins with the answer.  My phone came up with the number he was calling from.  I am not sure if it is a direct dial number or not but have included it here in this posting - it may come in useful for others - if it is a normal number.

number is :  023 80711779

The "023" at the start may well be an internal code but am not sure just how phone numbers are constructed.

Hope this helps.

Many thanks once again for your help in this problem.

Cmotd  :)

Title: Re: Archos
Post by Dave on Aug 23rd, 2006 at 12:02pm

cmotd wrote on Aug 23rd, 2006 at 10:45am:
number is :  023 80711779

That is the number I posted for you above.

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