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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> HSBC Business telephone banking (automated) https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1162561951 Message started by Karen on Nov 3^rd, 2006 at 1:52pm

Title: HSBC Business telephone banking (automated)
Post by Karen on Nov 3^rd, 2006 at 1:52pm

Firstly, I would like to thank everyone who has contributed to this website. I've been using it for quite some time now and have enjoyed receiving telephone bills that list very few 0845/0870 charges!

Today, one of my most used phone numbers: 01226 260878, which is the alternative one listed for HSBC Business telephone banking (automated) 0845 7606060, stop working. I tried the trick mentioned on this website about adding 141 before the number, but that didn't work either.

Has anyone else found that the 01226 260878 for HSBC Business telephone banking (automated) doesn't work? Any ideas why?

Thanks for your help.

Karen

Title: Re: HSBC Business telephone banking (automated)
Post by Dave on Nov 3^rd, 2006 at 3:22pm

I've just called 01226 260878 and it answers as HSBC and requests a sort code etc. Try it again.

HSBC has provided alternative numbers like this for overseas customers, so I doubt it would change.

Title: Re: HSBC Business telephone banking (automated)
Post by Karen on Nov 3^rd, 2006 at 4:22pm

Dave

Thanks for your reply. Strangely, I am able to get through to that number use my mobile, but still not my landline number.

I decided to call BT and find out if I had a fault with my landline, and they have let me know that the 01226 260878 number for HSBC is currently having work done, so that is why not all calls are successfully getting through.

Thanks again

Karen

Title: Re: HSBC Business telephone banking (automated)
Post by Karen on Nov 23^rd, 2006 at 4:05pm

Can anyone else phone 01226 260878 from a landline and get through to HSBC's automated business banking service?

I still can't even when I put 141 before the number. I know that when I spoke to BT they told me that line was having repairs done, but I can get through on my mobile.

If you're wondering why I don't just phone HSBC using my mobile instead of worrying about the landline, it's because we have rubbish mobile reception where we live and I sometimes get cut off in the middle of a call, which is quite frustrating when you've just gone through a lengthy automated process.

If anyone could shed some light on why I might not be able to get through or if anyone else is experiencing the same problems, I'd be interested to hear.

Thanks

Karen

Title: Re: HSBC Business telephone banking (automated)
Post by bbb_uk on Nov 23^rd, 2006 at 4:26pm

Karen wrote on Nov 23^rd, 2006 at 4:05pm:

Can anyone else phone 01226 260878 from a landline and get through to HSBC's automated business banking service?

I have just rung this number and it was fine - got through.

Title: Re: HSBC Business telephone banking (automated)
Post by Dolly on Nov 23^rd, 2006 at 10:25pm

I use this number regularly and have never had a problem.