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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Ace customer "care"line https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1163504883 Message started by Mavis949 on Nov 14^th, 2006 at 11:48am

Title: Ace customer "care"line
Post by Mavis949 on Nov 14^th, 2006 at 11:48am

Does anyone have a "proper" number for Ace? (the catalogue that sells gifts, cards and home & garden goods) their address is Ace, Preston, PR0 2RP. I have the numbers of 0870 6044556, for the careline, and 0870 6033443 for the orderline. In my experience, when I call numbers, the wait to speak to a representative is always more than 5 minutes.
I'd like a cheaper number to contact them, for both orders, and enquiries.
Ace is also a division of Express Gifts Limited, Church Bridge House, Henry Street, Church, Accrington, Lancs, BB5 4EE. And have a registered office in W. Yorkshire.

Title: Re: Ace customer "care"line
Post by Dave on Nov 14^th, 2006 at 1:54pm

Website: www.24ace.co.uk

Registration information for the web address 24ace.co.uk gives another address and company:

Quote:

Domain name:
24ace.co.uk

Registrant:
Findel PLC

Registrant type:
UK Public Limited Company, (Company number: 549034)

Registrant's address:
Burley House
Bradford Road
Burley In Wharfedale
West Yorkshire
LS29 7DZ

Title: Re: Ace customer "care"line
Post by lompos on Nov 14^th, 2006 at 5:42pm

you could try Express Gifts:

EXPRESS GIFTS LTD
CHURCH BRIDGE HOUSE HENRY STREET
CHURCH
ACCRINGTON
LANCASHIRE
BB5 4EE

01254 382 121 phone
01254 352 012 fax

Title: Re: Ace customer "care"line
Post by a very nice man on Nov 14^th, 2006 at 5:44pm

From 192
ACE GIFTS & CARDS

CUSTOMER CARE
CLAYTON BUSINESS PK
CLAYTON LE MOORS
ACCRINGTON
LANCASHIRE
BB5 5JY
Business Directory
01254 302 244
01254 303 100 fax

Also from 192
FINDEL EDUCATIONAL SUPPLIES LTD

BURLEY HOUSE BRADFORD ROAD
BURLEY IN WHARFEDALE
ILKLEY
WEST YORKSHIRE
LS297DZ
Business Directory
01943 864 686 Over half a dozen different Findel operations have this number. Must be the switchboard.

However, on http://www.findel.co.uk/ choosing "Home Shopping" then "Contact Us"
Contact Us
Express Gifts
Group Director: Philip Maudsley
General Manager: Garry Lunn
Business Development Director: Nicky Cuthbert
Buying Director: John Mason

Telephone: 01254 382121
Fax: (01254) 352012 / 352046
E-mail: garry.lunn@express-gifts.co.uk

Address
P.O. Box 45
Church Bridge House
Henry Street
Church
Accrington
Lancashire
BB5 4EE

192 for the yorkshire address
Express gifts
01254 352 020 fax

However, others at the same address have std codes of 0161, 01943, 01274 or no number at all.

Title: Ace customer "care"line
Post by pra-v-na on Apr 14^th, 2008 at 4:14pm

Has anyone found a number of ACE, web address 24ace.co.uk selling gifts, personalised items, cards etc. They over charged me and waiting to talk to someone will cost me more then waiting for my order I placed 2 months ago by these people and now I have to send it back as it's damaged.!!!. Thanks :D

Title: Re: Ace customer "care"line
Post by sherbert on Apr 14^th, 2008 at 4:34pm

Why don't you email them with your problem?