The Health and Safety Executive's Information services telephone no. is publicised as 0870 1545500, and I can find no geographical alternative no.  The times I use this service, the call length can be significant whilst an answer is sought.

The fax no. is an 02920 one so I guess the telephone area code would be the same.  HSE have a geographic listing for their Incident Contact Centre - can anyone help on the Info Line one please?

Richard



~Edited by bbb_uk: Amended title

Which line is it you're after?

As far as I can work out they operate two information lines:-

• HSE Infoline - 0845 345 0055 - This is first point of call according to their website but ringing one of their offices local to you as listed here would be cheaper still.
  
• Report an Incident Infoline - 0845 3009923 - This is used for reporting incidents, etc.  This service is operated by:-

National Britannia Ltd
Caerphilly Business Park,
Caerphilly,
CF83 3GG

02920 266200 is listed as the Info line for Incident Reporting in the Verified database.  There are also some other entries in the Unverified database as well.

I couldn't find any reference to 0870 on either site so it could be they've changed the numbers to 0845 but still keep the old ones in use for those that aren't aware they've changed numbers and in the mean time can earn money from the call.

Could you clarify which specific line you're after and check the numbers listed in both databases to see if they're of any help to you.

bbb_uk wrote on Nov 15^th, 2006 at 11:26am:

HSE Infoline - 0845 345 0055 - This is first point of call according to their website but ringing one of their offices local to you as listed here

When clicking on "here" it goes to the correct page, but any idea why the phone number for the Preston branch is listed as 0161 9528200, (the Manchester number), whilst Preston fax number is 01772 836222? (01772 being Preston dialing code)
Very strange.

Sorry if I was not clear on this: the number I would like is a geographic one for their INFOLINE.  The 0871 number I quoted was an old one, and you rightly mentioin that it is now 0845.  The Incident Contact Centre is only for notifying Reportable Injuries, etc.

Yes, one can ring the local offices but they rarely have the answer to anything other than a simple query, and refer you to the INFOLINE.  Itis a number that apparently is called a great deal, so anyone who can find an alternative will be greatly appreciated.

There are some entries in the unverified database that may be of help:-

01767 682800
020 75562100

01787 881165 - this is down as Publications line but if you act dumb (so-to-speak) they may transfer you to the InfoLine.

You may want to try those above (in order supplied).  I'd be grateful if you could let us know the outcome (whether number correct/wrong and/or which dept the number belongs to) when you ring the numbers above.

Thanks.