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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> Hostway Support! https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1165871238 Message started by Rachel8 on Dec 11^th, 2006 at 9:07pm

Title: Hostway Support!
Post by Rachel8 on Dec 11^th, 2006 at 9:07pm

Hi there,

I am trying to get hold of Hostway Support, I've been on hold now for 1 hour 11 minutes and as I'm calling from Spain to their +44 (0)845 230 1880 number it's costing me an absolute fortune (more than my monthly hosting costs!) >:( I've aready had a look on the search an alternative number and I can't see it anywhere...please help before I pull my hair out and drain my bank account through being on hold for so long!!!

If anyone can urgently get me their regional number, would be very grateful. Their address is:

Hostway Limited
6&7 Harbour Exchange
Docklands
London E14 9HE
United Kingdom

And their website is www.hostway.co.uk

Thanks in advance,
Rachel :)

Title: Re: Hostway Support!
Post by lompos on Dec 11^th, 2006 at 9:13pm

192.com gives:

HOSTWAY LTD
6-7, HARBOUR EXCHANGE SQ
LONDON
E14 9HE

phone: 020 7538 8000
fax: 020 7538 8001

Try it and let us know if it works.

Title: Re: Hostway Support!
Post by Rachel8 on Dec 11^th, 2006 at 9:22pm

Thanks for that, just tried it and it took me through a set of options, I wanted support so pressed 2 and got an autmoated message saying, "One moment please, you have entered an invalid extension number" so....tried all three other options (i.e. sales, billing) and it gave the same response.

Back to the annoying man that has had me in an que for now 1 hour 23 mins!!

Thanks anyway, much appreciated,

If you can think of anything else that's be great,
Rachel

Title: Re: Hostway Support!
Post by Dave on Dec 11^th, 2006 at 9:23pm

Continuing from the numbers found by Lompos:

8003 Sales for Firstdedicated (alternative to 0845 838 1611)
8004 Support for Firstdedicated (alternative to 0870 766 1611)
8005 Hostway sales
8006 As per 8000
8007 Foreign message with 'Hostway' in
8009 Hostway support

8010, 11 are not recognised

Title: Re: Hostway Support!
Post by Rachel8 on Dec 11^th, 2006 at 9:30pm

Thanks Dave & Lompos,

That's great, it worked, I'm still on hold but at a much healthier rate of one tenth the price, the number I am now using (and will use in the future) is 0207 538 8009 for support and am successfully in the same que, thanks a million, you're going to save me tonnes at this rate!

Really impressed with your quick and spot on replies, great website

Rachel :)

Title: Re: Hostway Support!
Post by Dave on Dec 11^th, 2006 at 9:36pm

Rachel8 wrote on Dec 11^th, 2006 at 9:30pm:

Thanks Dave & Lompos,

Thanks for the thanks :)

I've listed those numbers for Hostway and Firstdedicated in the Say no to 0870 database. ;)