Waited for 15 minutes to be connected to someone then after I was connected waited a further 10 minutes to be re-directed until I gave up.
Does anyone know a 01 number for these please?

Alison

[edit]This request relates to Building Claims Services[/edit]

~ Edited by Dave: Thread title amended

Hello.
Do you have any addresses and perhaps even a URL for them, please?

Building Claims Services
Blackdown House
Culmhead Business Centre
Culmhead
Taunton
Somerset
TA3 7DY

No website / URL

Thanks

This page lists 24 Hour Property Repair at Blackdown House, tel 01823 602120

They have an 0870 4455566 number, does anyone know a non premium number

Cheers in advance

[edit]by Dave: Joined thread to existing one[/edit]

What is the company's address? Do they have a website? Am I right in assuming that this is an insurance company? If so, do they provide the cover or is it underwritten by another company?

the address
building claim services
blackdown house
culmhead business centre
culmhead
taunton
ta3 7dy

they act on behalf of halifax to assess house insurance claims

Try:

24 Hour Property Repair
Blackdown House
Culm Head Business Centre
Culm Head
Taunton
Somerset
TA3 7DY
Tel: 01823 602120  

The number works, I tried it. Organising 24 hour property repair and dealing with property related insurance claims are probably two aspects of what this company does.

The name of the company is Property Consortium UK Ltd.
http://www.propertyconsortium.co.uk/

I've checked around and the only number that comes up is 0870 444 1423.   Even their fax number is an 0870.  

The company address is Blackdown House,  Culmhead Business Centre,  Taunton, Somerset, TA3 7DY

This is the company that my house insurers have told me I have to deal with in regard to an ongoing claim, so I need to make regular contact with them, and can't always use email.  If they leave a message, it's only ever "Please call back" even when the message is quite simple and does not need a reply.   Even my insurance company doesn't have a geographic number for them  >:(

It's bad enough to be dealing with a subsidence problem, without being ripped off each time I have to call.

Any help/advice gratefully received

Thanks

Liz M

Liz_Mace wrote on Jul 28^th, 2008 at 12:56am:

I've checked around and the only number that comes up is 0870 444 1423.   Even their fax number is an 0870.   The company address is Blackdown House,  Culmhead Business Centre,  Taunton, Somerset, TA3 7DY

Hi Liz. I did a search of the forum for ta3 and it came up with this thread which is for what appears to be a sister company. I have therefore joined them together.

The number 01823 602120 has been suggested a couple of times on this thread. Unfortunately none of those who've requested help have given any feedback. I would be grateful if you could let us know.

Sometimes I wonder why I bother when people don't respond.  :(

Just tried 01823 602120.  The person who replied said they were "24 Hour Property Repair".   Property Consortium call themselves "The 24 Hour Property Repair Service".  Interesting.  "24hr PR" were very vague, but I managed to find out that they are based in the same business centre in Taunton.  They asked for my name and postcode, claimed not to have any note of either on their database, didn't seem to know about Property Consortium.   Odd, don't you think, when they're in the same building ;D

Oh, guess what!?  Just as I'd finished typing that paragraph, having just put the phone down to "24hr PR" (and I didn't key in 141 before dialling their number) Property Consortium rang.   Call me an old conspiracy theorist but...    The contact even checked that I knew which number to call them back on, so at least I was able to tell them what I think of 0870 numbers, and now have a marginally better email address for my claim.   And I've checked 1471:  "Caller withheld their number" - surprise.

Thanks for the help - all round the houses, but it's an improvement

Cheers

Liz M

It appears the 01823 602120 is the start of a block of numbers which belong to this company, or at least this building. Going downwards, 602119 is not recognised. However, going upwards, the following may be of use:

01823 6021xx:

120 24 Hour Property Repair
127 Spencer Tolley [as per 08456 522253]
128 "On behalf of Ecclesiastical Insurance we would like to thank you for calling Building Claims Services..."
129 Adverse Weather Hotline
132 Persimmon Home Emergency Helpline
133 Charles Church Emergency Helpline
135 Covered Emergency Helpline
136 London General Insurance Business Emergency Claims Line
137 AON Business Assist
138 Building Claims Services on behalf of the Household Claims Centre
139 Building Claims Services on behalf of the Home Retail Group
141 Building Claims Services on behalf of the Hamiltons Insurance
142 Building Claims Services (male voice) Mon-Fri 0800-1900, Sat 0900-1300 [as per 0870 4455566]
143 Property Consortium UK on behalf of Summerfield Homes
146 Trust 24 Emergency Helpline on behalf of Taylor Wimpey Homes
147 Trust 24 New Business Enquiry Line
148 Property Consortium 24 Hour Emergency Helpline [as per 0870 444 1424]
151 Building Claims Services (female voice) Mon-Fri 0900-1730
162 "Our normal opening hours are from 8am to 8pm Monday to Friday and 9am to 1pm on Saturdays."
168 Building Claims Services on behalf of the Home Retail Group
170 24 Hour Property Repair
174 Property Consortium 24 Hour Emergency Helpline [as per 0870 444 1424]

All other numbers between 100 and 199 that are not shown are either not recognised, ring unanswered or are personal extensions or faxes. Those I've listed appear to be general helplines which probably have 0870 or other non-geographical numbers corresponding to them.

I have added those numbers to the database which have been requested. If anyone knows of any others which correspond to those 01823 numbers I've found, please post here and I will be happy to add them.

Thanks Dave!   Haven't had to try them yet, will let you know how it goes when I do.

Best

Liz

Called Property Consortium on their 'Emergency' number 01823 602 148 as above.  You get an automatic menu to start with, and may have to wait a while "You are being held in a queue" - but it works! :D  I actually got to speak to a real person on a real phone number.   THANKS.

Liz