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Message started by markyp23 on Jan 18th, 2007 at 8:39pm

Title: Entanet support desk
Post by markyp23 on Jan 18th, 2007 at 8:39pm
Entanet are a broadband wholesaler.
This number is their broadband support number: 0870 224 3494
They are situated in Telford
I am calling this number for technical support and I don't like getting ripped off for it!

Any help really appreciated!
Thanks

Title: Enta tech support on 0870 224 3494
Post by nice1 on Feb 1st, 2007 at 10:27am
Hi all,
First off i must say what a great web site this is i have saved loads on phone calls using this site Thank you.

Ok this number i am after is for the tech support for the supplier of my ISP i have searched for an alternative but have not had any luck, if someone could be so kind as to help me out i would be very great full.

Thank you
Nice1  

Title: Re: Entanet support desk
Post by NGMsGhost on Feb 2nd, 2007 at 5:51pm
If you type Enta rather than Entanet into the search here an 01 a number comes up which was working a month back when I decided to become a customer of the Entanet reseller UKFSN.  In fact they used to answer almost first or second ring.

Unfortunately they are now no longer answering this number and it just rings and rings with no reply.

So it seems like they have worked out people were bypassing the 0870 number and are now determined to force you to call it.

Only two solutions:-

(a) communicate only by email - which does seem to get answered fairly rapidly

See https://billing.enta.net/indstart.php for addresses

or

(b) leave them as a customer and move to a supplier like www.idnet.co.uk who use 0800 numbers for all contact.

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